Found a toothbrush under the bed

The front desk customer support was extremely rude. When I tried to lock my room, the door lock was not working. I reached out to their staff for assistance, but they were unhelpful and initially refused to repair the lock or provide a room change. I had to wait nearly two hours for a response. Eventually, they moved me to another room, but it was in poor condition—the AC was not working properly, and there was an internal door through which noise from another room was very disturbing. Overall, it was not worth staying there.

If you're booking this you know what you're getting into. It's perfectly okay.

Not the cleanest place, you get what you pay for (considering the price of the night), really friendly staff. Shower wasn't working (no water) and did had time to deal with this.

The room was disgusting. Stains on the walls, hair in the bathroom, leftover trash on the balcony and stains on the sheets. Old bloodstain on the pillowcase. Revolting room and the property was musty and lacking. Had to switch rooms as there was no hot water in the first but it was still a massive disgusting place.

The rooms should be well cleaned before checking guests in.

We booked the room just for 1 night. The staff was nice however our room was not. The pictures showed a nice room but looks may be deceiving. Bed sheets had stains, bathroom was questionable, tv was damaged and mold on walls. With some upkeeping it can be good but this time its a major downer.

Not maintained property

Very bad experience

The manager of this hotel is very nasty, as is the staff member, whose name is Divya. When I was given a room, she changed four rooms in 15 minutes. The air conditioning in all four rooms was faulty.And washroom was also very dirty

Had a great weekend getaway here

The hotel met my basic need of having a place to stay for one night, and the location was convenient. However, I believe there is room for improvement when it comes to cleanliness and maintenance. I noticed some stains on the bed sheets, and the bathroom could have been in better condition. I am particularly sensitive to cleanliness and organization, so these details stood out to me. Overall, the stay was acceptable, but I would encourage the property to invest more attention in housekeeping and upkeep, as it would greatly improve the guest experience.

Clean room

DO NOT DO IT! I usually help my 20 year old son pick hotels and he wanted to pick one on his own. It was run down, there were “sketchy people” everywhere, you could hear yelling and moaning through the walls. He and his pregnant fiancé opted the 4 hour home rather than stay in a place they didn’t feel safe.

Go east or west Super 5 Inn is the best

Great place! Didn't expect it at first because its too affordable that time (discounted price) but had a great stay.

Nothing about the property was good They advertised airport transfer in the description. They do not accommodate that ! I had to pay for taxi to and from airport . Price for hotel was outrageous for what I got . Very very unkept , dirty hotel. The room I was assigned wasn't even clean, dirty towels scattered on the floor. Bed sheets on the floor .Bathroom wasn't clean. It was terrible. There are no healthy snacks at front desk area . No elevators , so I had to struggle getting my heavy suitcase up the stairs. The positive was the male staff member at the desk. He was so kind to me and empathetic when I was in tears at the desk when I seen the condition of the room. I had the worst day with flight cancellations and delays . The condition of that hotel topped it off to a more aweful day !

The building was old but rooms had been updated at some point. Rooms were clean and cannot say how nice and accommodating the staff was. Felt safe and overall a decent place to stay. Reasonably priced for Toronto and only 5 miles from airport (you’ll need to Uber/Lyft). Recommend if you need a room for the night. Good places to eat within walking distance.

Not worth staying room are way too old and ceilings are moldy and rooms have funky/moldy smell .

The staff for check in and out were both friendly and it was a quick process. The room itself was dated and dirty. Especially the bathroom which still had hair in the tub. Thankfully the linens were clean and it was a 10 minute drive for a super early morning at the airport.