8.2
Very Good
From 249 reviews
Cleanliness

8.4

Room Comfort

7.4

Location

8.6

Service and Facilites

8.6

Traveler Reviews Hostal América

Number of reviews per page
20
40
Top reviews
PEDRO
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room and bathroom were very small. It was difficult to move around inside the room.
Jane
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff listened to our concern about a smell in the room, which was addressed. It was clean. Not very spacious but suited our needs.
Allison
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This is entered through a doorway then take the lift to 5th floor for the hotel rooms, reception and terrace. Small and basic with no frills but a good option for a budget hotel situated in the heart of the city just a gentle stroll down to Grand Via and on to Sol.
Jorge L
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Pros: 24-hour front desk service with great, friendly staff. Cons: the room was incredibly small and I could feel all the springs on my mattress bed. (Room 507). Extremely uncomfortable and hard to get a good night sleep. Also the walls are paper thin and you can hear everything.
LeeAnn
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Bathroom sink is extra low and tiny. Staff is responsive. LOVELY, spacious outdoor patio for guests to use. Excellent Italian restaurant right across the street + Carrefour is close + nearby Crete coffee is the best with delicious croissants actually prepped in France and more. Our rm was nice size but it was a triple.
MAYA
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The Hostal has a great location. It is close to everything but was inconvenient to get taxi or ride share in and out. The staff are really nice. There is always someone in reception. Room and bathroom was big enough and clean. Beds were comfortable. Towels were provided and change everyday. They clean the room everyday. A price is quite high for the hostel.
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Jeffrey
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

liked everything
noeli
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location
Claudia
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The room would be nicer with a minifridge.
Rosalba
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Es nuestra segunda visita y vamos a volver…
Sergio
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great place, walking distances in the downtown area.
Angel danilo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Carolina at from desk was amazing
Michael
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

It was on the fifth floor, but it does have an elevator. The room is small but adequate. Perfect for a short stay while in transit.
Kenneth
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great location. For Canadians, two Tim Hortons within a 5 minute walk. ☺️ For those able to walk a mile no problem, most sites within walking distance. The immediate neighbourhood is safe, great for walking, and loaded with places to eat, drink or grab groceries. Take advantage of the free Prado and Reina Sofia (Guernica) hours in an otherwise expensive and busy capital. Hotel was good, staff friendly/helpful; beautiful patio for chilling and planning. As a quibble, I simply don't understand shower stalls without grab bars; I don't know whether this was just my room or all of them, but it makes me nervous.
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Scott
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Quiet and wonderful rooftop views.
Jose
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Impeccable location and experience, the staff goes above and beyond, and the terrace is the cherry on top…. Oh yea shopping galore a steps away to the Gran Via! Will definitely be back!
rita
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Son muy amables y amigables, trataban de ayudarme a solucionar mis Imprevisto
Adonis
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

All
David
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Was a pleasent stay. Price was fair considering it’s in a nice location.
Raymomd
4.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Would not commend, no fridge, the internet doesn’t work. I wonder why a hostel is listed on your website
Number of reviews per page
20
40