Lovely room with sea view. Clean and good quality products Great location Helpful and Friendly staff.

This place is amazing to stay at. The views are priceless, the location to everything is convenient, the staff goes above & beyond to make sure you have everything you need and your stay is exceptional. The breakfast they have is great with plenty of options. I'd recommend this place over and over again.

Didn’t start till 8:30 so never tried it

staff did not communicate the difficulties re hotel access due to it being located in a restricted area that doesn't allow car or taxi access. also staff were unhelpful in regards any suggestions for car parking options

Great stay, friendly staff, amazing view, super comfortable beds. We loved our stay

Gorgeous property in the perfect location to enjoy views of the water, amazing restaurants (including the fantastic restaurant below with the friendliest staff). We stayed in the Fabric room facing the harbour and it was gorgeous! The staff at the front desk were so helpful in their recommendations for parking and activities in the area.

Lovely property in a great location. Staff are very helpful. Facilities are great. The hotel is in a pedestrian area with limited vehicle access. Chania is lovely and very walkable. Lots of dining options.

Very well positioned, right on the Chania harbour. Checking was hassle free. The reception staffs are very polite and helpful. The breakfast was well served downstairs restaurant where we enjoyed the harbour view. The breakfast restaurant was one of the best we had in Chania. Will come again. Highly recommended.

Great location, riom was very clean and comfortable. The staff were wonderful!

This is a beautiful, small boutique hotel. Very gracious staff and the rooms were immaculate and modern. Delicious breakfast. We had a stunning view of the port from our balcony. Highly recommend if you visit Chania!

Location, staff and facilities are top notch. Hotel itself is not reachable by car, no parking available on site, so difficult to deal with luggage etc. Would recommend but caution on accessibility

Ceramic room - top floor suite was worth the price. The view, size of room, available outdoor space were all top notch! Perfect location!

Friendly & helpful staff

The property is very nice and refurbished well and positioned well in the old town regarding shopping, restaurants and sightseeing The only thing we didn't like was the breakfast option available which was preparing by a nearby restaurant.

The room was very big with lots of light and great temperature. The staff were always helpful. The only thing that wasn’t the best (although good enough) was the breakfast at the restaurant downstairs that was very limited. Thank you for the great stay.

We really enjoyed our stay, The location is excellent. The hotel style matched the area. There are tons of nice restaurantes near by. Because the location, our taxi was not able to drop us by the entrance. We needed to walk a little bit but was not terrible. However, when leaving, the taxi was able to pick up us at the entrance because it was early in the morning and at that time there is no much traffic. Overall, we really like the hotel and the area.

The property is beautiful, with spacious clean rooms. The staff is nice. We had an urban facing room just a few steps above ground level, and the noise level at night made it very difficult to sleep. Lot of people hanging out until 2–3 AM right outside our room. The location of the hotel is great in old town so it’s a trade off. Our flight arrived late at night and the middle of the night check-in turned into an adventure. We had to carry large suitcases down 50 steps to reach the hotel and then carry them up to reach the hotel elevator. Best to have the hotel arrange for airport pickup with a driver that knows the area. Our taxi driver had no clue how to get to the port level so he dropped us off 2 blocks away and 50 steps above the hotel property.

Great location and service . Loved the rooms.

My wife and I had an amazing 3 night stay at The Ambassador’s Residence Hotel. The suite has amazing harbor views, the hotel is on the waterfront in the Old Town so walking distance to a huge array of restaurants and stores. Maria and the hotel staff were extremely welcoming and knowledgeable, setting up restaurant, car, and walking tour bookings and making our whole stay tremendously enjoyable. A really great hotel and experience. Well done!

What a gem! Staff was very sweet and helpful and my room....I took a video and sent it to my friends back in the US. I truly enjoyed this hotel in every way. The complimentary breakfast was TOP NOTCH. I've never had a breakfast so wonderful! My room (Fabric) was absolutely adorable with an amazing view of the water. I slept with my window open all night and enjoyed the sound of the water. 100% book a stay here. As an American used to "chain" hotels, I cannot say enough about this hotel! I will be back and I will bring friends!