Only stayed for two nights. Room was small, but very clean. Staff was helpful.

Great location close to Arsenale

We had the top level- P- of this hotel for our honeymoon. The room was a bit smaller than expected/anticipated from what the Expedia pictures had shown. However, we had two terraces on either side of our room which allowed plenty of fresh air and light. One terrace was private and the other one was for use by other hotel stayers. All the amenities were up to date. Our bathroom had included a bidet. We had a vessel style sink which I personally enjoy. The location is great, it's near great restaurants. We enjoyed going to Al Gabbiano.

Great place, well located

Hermoso buena ubicación

Breakfast was great. No air conditioning was available in the room, though advertised that air conditioning is one

The room was spotless, the staff were extremely friendly and knowledgeable about the area. Received an excellent restaurant recommendation that was near the hotel. Breakfast was delicious and lots of options available. We were able to store our luggage after checking out on the final day. Couldn’t have picked to better hotel. We’ll definitely be back and we will be recommending it to friends and family.

Truble

None

The climate control did not work and our room was very hot.

It was very clean and the staff were very friendly

Overall wouldnt stay again or recommend. The pros were the location, breakfast and waitress staff at breakfast who was absolutely lovely and so helpful. Other Staff polite but not overly helpful, room clean but needs serious work and updating and photos do not represent the actual state and size of the room. On messaging staff for help as the air con was off and only heating available, despite the rooms being incredibly hot and worse at night trying to sleep, they just said to turn the heating off although it wasnt on. No air con as advertised and no fans either. They also have a serious mosquito issue so each time we opened the window for some fresh air the room would again be full of them resulting in us both being bitten multiple times. The bathroom is incredibly small and you cant even sit on the toilet without hitting your knees on the bidet so dont stay if you are over 5ft 5 max. Shower extremely small. Staff were rude in message responses and very unhelpful when asked to change rooms.

Bathroom was very small with no privacy and also no room to put any toiletries.

Staff were lovely and made a real effort with our toddler daughter. The hotel itself is in a very convenient location but also tucked away so not too noisy in the evenings. The breakfast was great with lots of choice. The room itself could have done with a lick of paint, but provided everything we could need.

Room on 3 floor no elevator

This was my first time to Italy, and my wife and I were very surprised to learn that the AC had been turned off for the season. In mid-october the temps were still high enough to need AC to keep the room comfortable. I feel as though this was no clearly communicated to us by either hotels.com or the hotel itself. Maybe I missed it, but I didn’t know. Hotels.com was helpful in addressing our concerns. The hotel itself was in a good location with plenty of good restaurants around. I’m sure we would’ve enjoyed our stay if we could’ve been a little more comfortable in our room.

The location was perfect! And the staff was very friendly and helped us with transportation. There is no elevator in the property so I would recommend travelling light.

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It wasnt a bad hotel. Close to everything

Everything was awesome. Thank you!