Staff were very friendly and very helpful in any questions or bookings only one issue the oven kept tripping
Graeme
with Partner
10.0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
Great unit. Clean and comfortable. Plenty of room. Good security with good undercover parking.
Trent
Leisure Family
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Great location, right on the esplanade but still quiet
Zhiyong
Leisure Family
6.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
The rooms have smell and noise. The balcony has a good view.
Stewart
Leisure Family
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Nice easy access to airport and town centre
Victoria
Friends and Family Family
4.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
Largely residential apartment block. The room I was given was in very poor condition and not very clean. No flyscreens on the sliding doors or windows so the a/c has to be on to get any air. Poor communication from management/reception about pretty much everything. Note for future customers - don’t return your keys to reception before you get your car out of the car park. Particularly if it is out of hours. I had to wake up a resident to help me get back down to my car.
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Pratik
Friends and Family Family
8.0
/10
Reviewed 75 week(s) ago
Hotels.com verified review
Good apartment for large family. The rooms were pretty good and clean. The swimming pool was clean and well maintained. Overall a very good experience staying here. The reception staff also gives discount coupons for cairns attractions like thec rocodile tour etc so make sure to ask for that.
One small shortcoming was not having the flexibility to extend the checkout. We requested for checkout to be moved by just one hour but received a stern no and they wanted us to vacate at 10 AM sharp. Keeping that aside it was worth the money.
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Denise
Leisure Family
6.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
The apartment was dated and we had to clean the spa bath with the shower over it because it was very dirty before we could use it.
Also we could not walk around without shoes as the floor was dirty even though it looked clean.
Verified traveler
with Partner
6.0
/10
Reviewed 87 week(s) ago
Hotels.com verified review
Apartment was very dated. Mattress was deeply indented on one side so was uncomfortable.
Kim
Leisure Family
10.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
Comfortable stay. Secure. Off street parking.
Patricia
with Partner
6.0
/10
Reviewed 88 week(s) ago
Hotels.com verified review
Poor water pressure in bathroom. Could do with rail to assist out of spa bath. Poor cooking pans, need upgrade.
Front Door very hard to open. Good laundry facilities. Floors not very clean. Wi fi c unable to connect last 2 days. Kitchen areas need clean. Bed was small but the sheets were so big.
Hellen
Business and Leisure
10.0
/10
Reviewed 108 week(s) ago
Expedia Group verified review
It’s nice clean and quiet. Easy access to esplanade and nice view, close to everything.
somsith
Leisure with Partner
10.0
/10
Reviewed 112 week(s) ago
Expedia Group verified review
Very nice and clean 👌
Eamon Brian
Leisure Family
8.0
/10
Reviewed 115 week(s) ago
Expedia Group verified review
I loved the layout of the property. The property requires renovation including the balcony. The paint is terrible.
Bernadette
Leisure with Partner
10.0
/10
Reviewed 115 week(s) ago
Expedia Group verified review
We were impressed by the apartment set up. Kitchen set up well, generous wardrobes with plenty of hangers. The outlook on to the Esplanade was lovely.
ALICE
Leisure Family
6.0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
The room was very nice but that's where the good part ends. The reception people are very hard to contact. We had to sit in the car in the rain for 1 hour before we could check in...why do they need a 2 hour lunch? They don't keep the posted hours so we were unable to get pool towels or even enter the pool area...had to wash our bath towels ourselves. Parking was very tight- we were given the wrong spot for our whole stay. I'd recommend somewhere else
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Saskia
Leisure Family
8.0
/10
Reviewed 123 week(s) ago
Expedia Group verified review
Right on the esplanade access, arriving after hours was super easy to get in. No complaints!
Janice
Leisure
10.0
/10
Reviewed 124 week(s) ago
Expedia Group verified review
"Conveniently located near the esplanade, this comfortable apartment offers easy communication and a friendly staff. It is an ideal choice for a hassle-free stay."
Lissette
10.0
/10
Reviewed 127 week(s) ago
Hotels.com verified review
Fantastic, clean, amazing facilities and great communications from Minh.
Would definitely return on the next trip.
Kevin
Leisure
10.0
/10
Reviewed 131 week(s) ago
Expedia Group verified review
Friendly staff at reception. Clean and tidy premises. Secure facility. Excellent balcony view.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia