7.8
Pleasant
From 1,002 reviews
Cleanliness

8.0

Room Comfort

7.4

Location

9.4

Service and Facilites

8.2

Traveler Reviews Itajubá Hotel

Number of reviews per page
20
40
Top reviews
David
icon-Leisure
Leisure
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Low rated because of the very bad internet connection, the uncomfortable bed and the low quality breakfast but convenient location and staff friendly
Alana
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Yes
alberto jose
icon-with Partner
with Partner
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Todo bien !! Solo que podrían hacer el favor de guardar maletas sin costo ... Y ser más flexible la hora de ingreso
Malkia
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Nice simple hotel in a lively and accessible area.
Jonas
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

location
Deilson Da
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Terrible experience. The hotel didn’t have the services listed to the hotel description. Expedia was not able to even contact the hotel. I lost time, money, and had a very bad experience at the hotel. I am leaving Expedia too. They were not able to resolve my issues.
Maria Divina
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Great!!
Benedito L
icon-Leisure
Leisure
6.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The stay wasn’t so bad, but the hotel need a renovation.
Julio Z
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Noisy window type air conditioning unit, but it did a good job of cooling the room!
Brenda
6.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Good located
Charles A.
icon-Leisure
Leisure
4.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

No provision for early arrivals. After traveling 13 hours by plane was asked to wait 6 hours for a room. they wanted $10 per bag to hold them until check-in. The only restroom available was up steep stairs(I am unable to walk up to it.) I paid $70 to get into the room early. The lobby was full of others waiting for check-in. There were no healthy options for the daily breakfast. They made a mistake about my end date causing me to pack and when they discovered I had another day, they offered another room (which I declined.)
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Gilda Villela
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Good value, close to metro/VLT, very good breakfast
Zenou Ambidine
icon-with Partner
with Partner
8.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

The hotel is good but old
Erick k
icon-Leisure
Leisure
2.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

I stay sep 6 to 10, 2024 elevators don't work, dirty, bedsheets with hair, refrigerator and tv don't work. Just part of the decoration. Staff member with bad actitud and only speak portuguese. I was ask 11 times if i was checking out. Front desk staff would not let me into my room becase they didn't understand the room number. DON'T STAY HERE ALSO HOMELESS PEOPLE SLEEPING IN FRONT OF THE HOTEL WITH IRINE AND FECAL REMEINS 10 FEET FROM THE BUILDING.
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Neila
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Really good hotel, clean, comfotable, near everything. Good breakfast with fruits, cakes, breads and grains. The staff are very friendly and helpful. The building is old, but thats the beauty of the city. Downtown Rio has a lot of homeless people, but if u be carefull (not show ur phone and valuable items) you'll be fine. The hotel is in a convenient location, near the busses, metro stations and vlt, and there are a bunch of good restaurants around it too. Will definitely be returning.
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Thalles
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Good value hotel and well located in the center
Shereena
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Best hotel in Brazil. Lots of food options for breakfast.
M
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

They stated that they speak English, a lie. Beds are fro the WWI .. very bad and uncomfortable. They said the have WiFi, a lie too (network name is available but doesn't provide connection!). Breakfast is prepared with a special bacterial receipy that gives you abdominal pain and diarrhea. Cold coffee and expired products. Dirty neighborhood with urine on walls and homeless people all over. They said it's a family place: my kids need therapy after this visit. Worst experience ever!
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Erick K
icon-Leisure
Leisure
2.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Things i did't like: Only one elevator work on a 15 floor building, bad staff only portugues spoken, TV and cable don't works and chabels only in portuguess with religion tv show 24/7, Dirty room hair in beds,
Paola Fonseca
2.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

The area is unsafe and the hotel room was unclean, it smelled and when they “supposedly” cleaned the room, even notorious dirt in the floor was not cleaned. SPECIALLY UNSAFE FOR SOLO FEMALE TRAVELERS
Number of reviews per page
20
40