8.5
Very Good
From 8,359 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.6

People often mention about Crystal Lotus Hotel
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Staff Friendliness (119)
Bedroom (107)
Ambiance (99)
Bathroom (97)
Hotel Area (97)
Distance to City Center (92)
Family Friendly (92)
Accessibility (90)
Variety (84)
Taste (82)
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Traveler Reviews Crystal Lotus Hotel

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40
Customer reviews
Icha W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Thanks to Mr. Gading and his staff for a fantastic holiday and Mr. Melky, thank you so much too.
1 people find it helpful
I***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
It was a pleasure to stay here. The facilities are complete, clean, comfortable, and the staff are all friendly. Thank you, Mr. Gading and the team. Success to all.
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Noshikizika
icon-origin-TRAVELOKA
9.0
/10
Reviewed 2 week(s) ago
I was very pleased with the friendly staff. It was just a shame that when it was time to rest in my room, which was upstairs, right where I was staying, there was a lot of noise until 2 a.m., which disrupted my rest. Overall, the hotel's facilities, cleanliness, and staff friendliness were excellent.
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2 people find it helpful
Accommodation's Reply
18 Sep 2025
Thank you very much, Ms. Noshikizika, for taking the time to write a positive review on your recent visit to Crystal Lotus Hotel Yogyakarta. We are very happy to know that you enjoyed our room, facilities, location, and staff friendliness—just a few of the little things we do at Crystal Lotus Hotel to ensure our guests have a good night's sleep. We also thank you for giving us 10 stars and recommending us to travelers planning to stay around the Yogyakarta area. We look forward to welcoming you soon on your next trip to Yogyakarta. Regards, Ali Rifki, General Manager.
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The hotel staff is responsive, the room is also nice, comfortable, and the price is affordable.
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Accommodation's Reply
18 Sep 2025
Thank you, Ms. Shefina Herawati, for taking the time to write a positive review of your recent visit to Crystal Lotus Hotel Yogyakarta. We are delighted to hear that you enjoyed our room, facilities, location, and staff friendliness—just a few of the little things we do at Crystal Lotus Hotel to ensure our guests have a good night's sleep. We look forward to welcoming you back on your next trip to Yogyakarta. Regards, Ali Rifki, General Manager.
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D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is quite good, the bed is not soft, the location is also close to Tugu/Malioboro, bicycles can be brought to the room, there are also lots of food around it.
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S***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Thank God, the hotel is very comfortable. Thank you to all parties who have their own plus points. It's really great. I highly recommend staying here again next time. Thank you.
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Accommodation's Reply
31 Aug 2025
Thank you very much for taking the time to write a positive review of Ms. Sagita's recent visit to Crystal Lotus Hotel Yogyakarta. We are very happy to know that you enjoyed our room, facilities, location, and staff friendliness—just a few of the little things we do at Crystal Lotus Hotel to ensure our guests have a good night's sleep. We also thank you for recommending us to travelers planning to stay around the Yogyakarta area. We look forward to welcoming Ms. Sagita back on your next trip to Yogyakarta. Regards, Ali Rifki, General Manager.
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S***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Thank God, the hotel was very comfortable. Thank you to everyone who contributed to our success. It was truly great. I highly recommend staying here again next time. Thank you.
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1 people find it helpful
Accommodation's Reply
31 Aug 2025
Thank you very much for taking the time to write a positive review of Ms. Sagita's recent visit to Crystal Lotus Hotel Yogyakarta. We are very happy to know that you enjoyed our room, facilities, location, and staff friendliness—just a few of the little things we do at Crystal Lotus Hotel to ensure our guests have a good night's sleep. We also thank you for recommending us to travelers planning to stay around the Yogyakarta area. We look forward to welcoming Ms. Sagita on your next trip to Yogyakarta. Regards, Ali Rifki, General Manager
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Everything was really good, if I go to Jogja again, I highly recommend staying at this hotel again 🩵
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1 people find it helpful
Accommodation's Reply
25 Aug 2025
Thank you, Ms. Dea, for sharing your experience at Crystal Lotus Hotel Yogyakarta. We are very proud to hear that you found our staff friendly and helpful. This is certainly our goal at Crystal Lotus Hotel Yogyakarta, that all of our staff go the extra mile to provide the best service to our guests. We will share your feedback with the team so they know their efforts are appreciated. Thank you very much for sharing your experience, Ms. Dea, and I sincerely hope we have the opportunity to welcome you again. Regards, Ali Rifki, General Manager
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w***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Comfortable room... Friendly staff.. Several times I stayed here and it was quite satisfying.
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1 people find it helpful
Accommodation's Reply
25 Aug 2025
Thank you, Ms. Wahyu, for sharing your experience at Crystal Lotus Hotel Yogyakarta. We are very proud to hear that you found our staff friendly and helpful. This is certainly our goal at Crystal Lotus Hotel Yogyakarta, that all our staff go the extra mile to provide the best service to our guests. We will share your feedback with the team so they know their efforts are appreciated. Thank you very much for sharing your experience, Mr. Wahyu, and I sincerely hope we have the opportunity to welcome you again. Regards, Ali Rifki, General Manager
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Rangga H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Comfortable, safe, and recommended 👍
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Accommodation's Reply
25 Aug 2025
Thank you Mr. Rangga for sharing your positive review and giving Crystal Lotus 10 points. We are happy to know that Mr. Rangga recommends Crystal Lotus Hotel to other travelers who plan to stay in the Yogyakarta area, we hope that the facilities and services we provide meet your expectations, hopefully for your next visit to Yogyakarta you will always choose Crystal Lotus Hotel to stay. We will always look forward to welcoming you on your next visit. Regards, Ali Rifki. General Manager
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s***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff are friendly and smile a lot... good quality
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1 people find it helpful
Accommodation's Reply
25 Aug 2025
Thank you, Mr. Susandy, for sharing your experience at Crystal Lotus Hotel Yogyakarta. We are very proud to hear that you found our staff friendly and helpful. It is certainly our goal at Crystal Lotus Hotel Yogyakarta that all our staff go the extra mile to provide the best service to our guests. We will share your feedback with the team so they know their efforts are appreciated. Thank you very much for sharing your experience, Mr. Susandy, and I sincerely hope we have the opportunity to welcome you again. Regards, Ali Rifki, General Manager.
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T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
This is the third time every time I go to Jogja, I definitely stay here. The service is good, the staff are friendly, the manager on duty, Mr. Gading, is very friendly and helpful. It's just that there are small ants in my room, but otherwise everything is okay.
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Accommodation's Reply
13 Aug 2025
Thank you, Ms. Tiara, for taking the time to provide a positive and detailed review through Traveloka. We greatly appreciate it. We are delighted to know that all our employees went the extra mile to ensure your stay at Crystal Lotus Hotel Yogyakarta was a memorable one. We will share your appreciation for the comfort during your stay and the excellent service provided by our employees with all of our employees as a token of our appreciation for all of our hard work. Our employees are always our greatest asset and strength, and we will make sure they know that you appreciate and value their efforts in providing the best service. Thank you again, and we look forward to welcoming you back to Crystal Lotus Hotel on your next trip to Yogyakarta. Regards, Ali Rifki, General Manager.
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l***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly and the service is good.
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Accommodation's Reply
11 Aug 2025
I'm very pleased to hear that Mr. Lukita found our staff friendly and helpful. It's certainly our goal at Crystal Lotus Hotel Yogyakarta that all our staff go the extra mile to provide the best service to our guests. We'll share your feedback with the entire team so they know their efforts are appreciated. Thank you so much for sharing your experience, and we look forward to welcoming you again. Best regards, Ali Rifki, General Manager.
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r***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
view from the deluxe twin room in the morning.
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Accommodation's Reply
11 Aug 2025
We're delighted that Ms. Rizka enjoyed the comfort of her room and the view of the hotel grounds. Your review will help others choose their accommodations, especially in the Yogyakarta area. Thank you. We look forward to welcoming you back again soon. Best regards, Ali Rifki, General Manager.
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Yanis A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The staff is very friendly, I asked for a greeting from the hotel and it was granted and it was free, thank you Lotus Hotel, I made the right choice to stay here for this year's holiday, it is recommended for families or couples😍🥰
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1 people find it helpful
Accommodation's Reply
11 Aug 2025
Thank you, Ms. Yanis, for sharing your positive review and recommending us to travelers planning to stay in the Yogyakarta area. We are pleased to hear that your stay at Crystal Lotus Hotel met your expectations and that you were impressed with the facilities we provide. We hope you will choose Crystal Lotus Hotel again on your next visit to Yogyakarta. We look forward to welcoming you back again. Best regards, Ali Rifki, General Manager.
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I***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Friendly service, thank you for enjoying your holiday with us. Please keep it up.
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Accommodation's Reply
11 Aug 2025
Thank you very much for taking the time to write a positive review on your recent visit to Crystal Lotus Hotel Yogyakarta. We are very happy to know that Ms. Iswatun Noor liked our room, facilities, hotel location, and staff friendliness—just a few of the little things we do at Crystal Lotus Hotel to ensure our guests have a good night's sleep. We also thank you for giving us a positive review and recommending us to travelers planning to stay around the Yogyakarta area. We look forward to welcoming you soon on your next trip to Yogyakarta. Regards, Ali Rifki, General Manager.
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w***s
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
"The service was very friendly and professional. The rooms were clean, comfortable, and fully equipped. The location is also strategic, close to various tourist attractions and culinary delights. Highly recommend a stay here!"
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1 people find it helpful
Accommodation's Reply
05 Aug 2025
Thank you very much, Mr. Wasis, for taking the time to write a positive review of your recent visit to Crystal Lotus Hotel Yogyakarta. We are very pleased to know that you enjoyed our room, facilities, location, and staff friendliness—just a few of the little things we do at Crystal Lotus Hotel to ensure our guests have a good night's sleep. We also thank you for giving us such a detailed, positive review and recommending us to travelers planning to stay in the Yogyakarta area. We look forward to welcoming you soon on your next trip to Yogyakarta. Regards, Ali Rifki, General Manager
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benny i.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The mineral water did not available
2 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Mr. Benny, Thank you for choosing Crystal Lotus Hotel as your accommodation during your trip to Yogyakarta. We apologize for some things that did not meet your expectations, such as reducing plastic waste by replacing mineral water bottles with glass. We appreciate your review as a top priority for continuous service improvements in the future, in line with our commitment to always provide excellent service to our guests. We hope this will not deter you from returning to stay again in the future. Thank you, we look forward to welcoming you back again on another occasion. Regards, Ali Rifki, General Manager
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b***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel staff is friendly and the service is top-notch. Recommended for a family staycation. One of the few hotels with balconies. If you're lucky, you might even get a mountain view.
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2 people find it helpful
Accommodation's Reply
23 Jul 2025
Thank you very much for taking the time to write a positive review on Mr. Budhy's recent visit to Crystal Lotus Hotel Yogyakarta. We are very happy to know that you liked our room, facilities, location, and staff friendliness—just a few of the little things we do at Crystal Lotus Hotel to ensure our guests have a good night's sleep. We also thank you for giving us 10 points and recommending us to travelers planning to stay around the Yogyakarta area. We look forward to welcoming you soon on your next trip to Yogyakarta. Regards, Ali Rifki, General Manager.
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
First impressions upon entering the lobby were good. The room was clean and comfortable, with a balcony. Unfortunately, the shower had a fixed showerhead, which was a bit tricky for those with toddlers. The service was friendly, both at the reception and the bellboy. Unfortunately, it said check-in was at 2, but the room wasn't ready until after 2. The other room (I booked 2 rooms) wasn't ready until 3. It was quite annoying because I was in a rush to get to an event.
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Ms. Nadia Izmi Carissa Imayanti, we would like to thank you for choosing Crystal Lotus Hotel Yogyakarta as your accommodation choice during your trip to Yogyakarta. We apologize for some things that did not meet your expectations. We have taken several necessary actions to ensure this does not happen again in the future. We appreciate your review as a top priority for improving our service quality in the future in accordance with our commitment to always provide excellent service to our guests. We hope this will not deter Ms. Izmi from returning to stay in the future. Thank you, We look forward to welcoming you back again on another occasion. Regards, Ali Rifki. General Manager.
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Number of reviews per page
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