I loved staying here! It’s near many excellent sites in Morelia. The staff are helpful and nice. The only downside was that there is no AC.

Na

I had a terrible experience at this hotel. I made my reservation through Expedia, and they never gave any indication that I needed to bring my U.S. passport and my immigration form. They wouldn't let me into the hotel because I only had my driver's license with me. The only way I was able to get in was by using my dad's Mexican documents. On top of that, the room didn't have air conditioning; it was incredibly hot.

Lo único q no me gustó es la persona q atiende en el nocturno es serio tirando a grisertio y contesta de forma despierta tirando a grosero . Lo demás exelente

Muy buena

The room was clean the location was walking distance to downtown I really liked the place

We had a great stay

Clean room, basic amenities, great location, everything you need.

Yes

Staff very helpful

not happy at all no parking had to park on the street our rental car was broken in and was vandalized took all of our belongings

Overall Good, check in is too late around 2:30pm

I love everything

Es muy limpio y silencioso

The sheets were dirty but apart from that it was very good

Muy bonito, muy limpio, con muy buen servicio.

I would not recommend this property. 1. Our room had no windows, no airflow and no ventalation (room 103). Everytime we came back to the room it was considerably warmer than the lobby. 2.We asked for a second key since we were going to split up for the day. There was no second key. 3. There was a gap between the floor and the door. The lights from the lobby did not allow the room to de completely dark because of this gap. We could also hear all the conversations from the lobby and noise from the cars on the street due to this opening. 4. The mattress was uncomfortably firm.

I would like to preface with the staff of the hotel were extremely professional, kind and supportive. The owner has no consideration for guests. Most rooms don’t have windows as advertised. The staff upgraded my room because I felt claustrophobic. Later the owner thought it would be a wonderful idea to have active construction to the roof of the hotel beginning at 7AM. I got no rest there. Once again, incredible staff that was accommodating and professional but it didn’t make up for the owner only wanting the guests to pay then feel swindled afterwards.

Bad A/c left four days early

The first two t.v didn't work at all. There was a scorpion in in my room and there was another guest who also found one in their room. The water in the shower was not working it came out hot, warm and cold all the time. It wasn't consistent just warm, hot or cold.