We’ve stayed twice now and it’s great for kids. We will be back again.

Great for young families. Lots of options of pools and things to do. We went half board and found drinks and snacks reasonable. Only negative comment is some of its photos give the impression it has tennis and gym facilities but it doesnt.

Very nice stay.

Me, my husband and our sun were sick from the food, everyone has thrown up and constantly had a diarrhea. We had spoiled fruits a couple of times and asked to change the plate (thanks to the stuff - they did that), whole fruits in the restaurant were dirty, we needed to wash them before eating. The time for lunch is 12.30-14.15, which is exactly the sleeping time of many toddlers. Even 12 would be nice to have. We ended up eating separately and taking food to our baby. The water in the kids swimming pools was quite cold, interestingly colder than the big ones and the sea. I saw the bartender poured the cheap gin to a bottle of Bombay gin, he noticed I saw that, but he continued doing that. The cleaning service is awful, sometimes they forget to change the towels or clean the floor. And there is no cleaning on Thursdays, not a big deal, but for 4 stars hotel?! We changed our tickets and checked out earlier, the stuff at the reception was not interested in knowing the reason. When I asked is it ok with you that your gusts are leaving earlier, they told me they don't care as it is not there hotel

I'm very disappointed with the hotel. The reviews are great, and I didn't even think that there would be anything I wouldn't like. In the end, I don't understand at all why this hotel is considered child-friendly (other than the large number of kids). 1. There is no elevator in the hotel. Every single day we had to carry the baby and the stroller up several flights of stairs, and no ramps at the restaurants. 3. The water in the children's pool is freezing! Much colder than in the adult pool. When we mentioned this at reception, they rolled their eyes and said it was impossible. Well, they should try it themselves, at the very least. 4. There's absolutely nothing to feed the kids. Most of the food is fried, or deep-fried. There's very little in terms of vegetables. I was especially shocked by the frozen strawberries (in the middle of summer in Spain). 5. You can’t have tea during lunch or dinner. The coffee machines and hot water are turned off. When we asked why, they said something like "it’s not allowed." 6. It's stated that the hotel has a gym and spa—that’s a lie. The gym is in the neighboring hotel, and you can go there if you ask reception for a pass. However, the spa in the same neighboring hotel is not included in your stay. 7. We got food poisoning at the main restaurant. My child was vomiting, and so were our friends. The staff once again rolled their eyes and said something like, "well, I guess someone else will get stuck tomorrow" Overall, feels like 3-star hotel

Parfait. Excellents restaurants très variés. La plage est juste en face de l'hitel avec sable fin et eau chaude. Les piscines sont supers. Le personnel est toujours au top.

Great place for family and friends to enjoy great services and entertainment, pool side bars variety of food for everyone to enjoy and a beautiful crystal clear beach

Do not come here unless you are a parent of very young children. Not only is it flooded with small kids, the pools and other amenities are impressive only to a small child. The food and other “inclusives” are terribly underwhelming- especially for the price. Some staff was great and some were terrible- it was shocking. And the TV channels are mostly German with the remainder in Spanish. My 16 yr old daughter and I couldn’t stay at the adults only hotel because she was under 18, yet she was charged here as an adult for everything. Very disappointing on all levels.

Loved this hotel, despite a few negative reviews. Huge hotel so split across a few buildings (roads separating them are no issue even with kids), clean, friendly staff, safe, daily kids club amazing, about 6 different pools! Lots of activities for kids, beach within about 2 minute walking distance from our room, ability to request housekeeping items for free via an app, internet works great and was able to stream our usual shows when needed. We will be booking again for 2025. We had 2 adults and 2 children (ages 2 and 5) in our booking.

The Air con did not work, specially early morning,complained about it a few times but the issue did not resolve.

Great hotel for families. Great swimming pools and entertainment during the day. Beach, Shops and restaurants on door step and more lovely beach side restaurants within 5 min walk.

The holiday was perfect! The staff were every helpful! Couldn’t do enough for you! Very very clean! Large selection on foods, right on the beach front! Everything you could think of was in walking distance! Took a little while to check in when we first got there but after that was all good! Had a little issue with the room door sticking spoke to one of the cleaners, she ran off found the maintenance guys and was fixed within 20 mins! Couldn’t recommend this place enough.

The hotel is generally good. We selected the half board option. It has a very unusual and unpleasant policy: drink and coffee all free for the breakfast, but not free for the dinner. We had to pay 2.40 Euro for even a single small glass of water! This should be indicated clearly on the web.

Nice family-friendly hotel, with well-organized activities for both kids and adults. Food is good. Very close to the beach. Will definitely come back again!

+ close to beautiful beach with sea safe for young children and shops and a few restaurants Nice pools one with small slides for up to 12s Food excellent Rooms spacious with very effective air con. Excellent Mexican restaurant one meal included in package - All staff speak to you in German Impossible to get a sun bed around pools unless you lay your towels down very early in morning Queuing system in restaurant is shocking and a lot of people push in No drinks included in full board in evening not even water which was €2 a bottle. Map of hotel and club very confusing and staff unable to explain. We never found the gym! Guests very noisy at night and cleaners very noisy in morning so sleep not great.

Lovely family hotel! Lots of content for the little ones- pools, slides, playground in the sand, mini club etc. 2min walk to the lovely beach, great food and all the other guests were families too so nobody cared if your child was fussy or crying as everyone was the same! Apartments are nice, clean and spacious, though bathrooms could do with a bit of renovation. The hotel is bungalow type with 2 floors and there are no lifts which can be tricky when you have to carry the buggy upstairs, though our 2-year old enjoyed going up and down the stairs! Overall would definitely recommend to families!

Nice location, great ocean view from our room. Overall we had a good experience. The room was large enough for our family of 4. The biggest complaint would be the A/C not working well at night. The room would get very hot making it hard to rest. Food was marginal. Abundance of families with small children.

Nice hotel, only good for family with kids, Restaurant staff are rude, specially the manager!

This hotel had everything we needed. Great pool, comfortable apartment, friendly staff and a nice relaxing atmosphere.

Lovely clean apartment, beds made everyday spacious also and the breakfast fantastic variety of everything, would definately return in the future. Very close to the beach also