8.5
Very Good
From 1,589 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

7.9

Location

8.9

Service and Facilites

8.4

People often mention about Metro Hotel @ KL Sentral
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Bedroom (46)
Distance to City Center (45)
Staff Friendliness (42)
Accessibility (39)
Bathroom (39)
Ambiance (31)
Room Space (31)
Hotel Area (31)
Check-in/out Time (29)
Surroundings (28)
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Traveler Reviews Metro Hotel @ KL Sentral

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Customer reviews
W***y
icon-Leisure
Leisure
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9.1
/10
Reviewed 6 hour(s) ago
It's ok, the location is near the center, there are lots of food sellers
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s***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
It's near Nu Sentral and breakfast from ABC Bistro Cafe is good, it's also near Nasi Kandar stall. Overall, I have a good experience. The family room for 3 people is also quite spacious.
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g***r
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
receptionist at certain times not always in the reception desk, and as tourist not everyone have local number or internet to call him to process the check in
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Avicenna H. H. E.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Pleasant stay and spacious. Bathroom clean and all is great 👍.
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A***d
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
Recommended hotel, easy access to everywhere
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Abu I.
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8.5
/10
Reviewed 3 week(s) ago
Very good staff and nice. Best location in town.
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Sri H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 4 week(s) ago
Hopefully the staff will not forget to provide proof of receipt for DEPOSIT payments so that things will be better and there will be no misunderstandings.
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1 people find it helpful
D***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The environment outside is very crowded so it's easy to find food.
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Rahmat B.
icon-Transit
Transit
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9.1
/10
Reviewed 4 week(s) ago
The room is clean. The location is very strategic. The bathroom also works fine. The only problem was I got a room above the restaurant. So when they cook/fry/grill something below, the oily smell and fog passed through the window and made the room smelly and oily even with the window closed. Apparently the window didn’t shut properly. So I have to stuffed it with towel and shades.
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Sri H.
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Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The staff is not very friendly and not very professional. I have asked them to upgrade my room card so that I can enter, but when I went out and came back in, the room door wouldn't open. I was tired from outside and my child wanted to go to the toilet quickly. I have paid a deposit + tax but there is no receipt so I am not considered to have paid.
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1 people find it helpful
N***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Hotel budget with strategic location as like restaurant, laundry, monorail, MRT, LRT, KTM, dll.
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Guest
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Excellent location near happening place and eatery
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p***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
Reception staff, very good service Clean and affordable Near the city center
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1 people find it helpful
I***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
They were upgrade my room to a big bed and big room and quite. Slept well. Alhamdulillah
1 people find it helpful
M***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Likes : 1. Can check in at 4 am, 24-hour reception 2. Service can speak Malay 3. Wifi is quite fast 4. There is hot water 5. Very close to KL Sentral (just walk) 6. Many food stalls around 7. Very close to Monorail station Dislikes : 1. Room is too small 2. Breakfast menu is monotonous (can get vouchers and exchange at ABC Bistro) 3. No toiletries Notes : 1. Prepare a deposit of RM 20 2. Hotel tax RM 10/night
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Niken M. T.
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Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 10 week(s) ago
Security is lacking, my iPhone charger is lost, my friend's charger adapter uses the cable 😒 Even though before we left for our morning activities, I made sure everything was on the table next to the bed.
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3 people find it helpful
Habibi A. R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Very comfortable, you won't be disappointed if you take a room near here.
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Yaneke I. S.
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Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
The place is clean, safe, strategically located near public transportation and is still busy looking for food until the evening.
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Retnaningdyah S.
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9.7
/10
Reviewed 11 week(s) ago
The place is comfortable. Only the room is a bit small.
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d***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 11 week(s) ago
hotel near Nu sentral and KL sentral. deposit only RM 20. can check out at 3 am. near bus terminal to KLIA airport. Hotel does not provide toothbrush. hotel room is not soundproof. people passing by can be heard in the room.
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2 people find it helpful
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