We really liked the neighborhood location. And it was a convenient walk to many different areas. Our room facing Wellington was a bit noisy but the rooms were very nicely appointed with a lot of modern features. It has an excellent vibe at nighttime.

The team went above and beyond with their customer service, we really appreciated it and it made our stay much more enjoyable.

Hotel was very nice.

Beautifully rooms and common areas incorporating live plants and biophilic design principles throughout the entire building. A breath of fresh air in downtown Toronto.

Excellent welcome, staff was amazing dealing with checking and welcome!

1Hotel is amazing. The aesthetics, attention to detail and sustainability practices are top notch. The staff are incredibly attentive. The rooms are very clean and stylish. This is our second visit in 3 months. It’s definitely my first and dare I say only choice for Toronto.

The hotel is beautiful. The staff is above and beyond friendly and helpful. The only complaint is the price, much too high but that seems a general economic trend governed by supply and demand. Mitigating that, is the exchange rate between the US and Canada, i.e., 25% effective discount for US citizens.

Perfect stay

Clean room, nice restaurants and polite staff.

Very courteous staff

Everything about this hotel is top tier… the staff, the room, dining, the bars and the communication were all perfect. The food at the restaurants is amazing. The hotel is very clean and the atmosphere is inviting, welcoming and safe.

Wonderful stay - I just wish more water was provided in the rooms

Beautiful hotel with every single detail made intentional. We loved our room, the furniture and decor, and all the amenities. Communication with the staff was excellent, and the service was very fast. Thank you to the staff for being so kind and accommodating! The pool area is too small and doesnt have much seating so we werent able to go swimming in the sun, and parking should be included for the price of the hotel. The restaurants are very pretty and food & drinks were tasty, but overpriced for what it is. Overall, I would still recommend staying here for a calm luxury experience, but be prepared to spend lots if eating on-site.

Great Hotel. Wonderful stay

very much accommodating extremely nice and helpful

Great hospitality and the room was impeccable

Rooms were very spacious and clean. Service was excellent!!

Excellent service and 3 great beautiful restaurants.

The housekeeping staff first emptied my trash bin and then, without washing her hands, proceeded to make my bed. This made me very concerned about the hygiene standards of your hotel. I couldn’t even sleep well that night because I felt the bed linens were unclean.

Excellent experience staying at 1 hotel. Very clean hotel and very attentive staff with easy communication via text. Loud neighbours partying in middle of night next door keeping us up but as soon as we notified the hotel staff they ensured the problem was resolved quickly.