Independent (SPHC) GRAND PACIFIC HOTEL by IHG

Explore Independent (SPHC) GRAND PACIFIC HOTEL by IHG
9.0
Exceptional
From 1,001 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

9.0

Service and Facilites

9.0

Traveler Reviews Independent (SPHC) GRAND PACIFIC HOTEL by IHG

Number of reviews per page
20
40
Top reviews
Mona
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It’s a lovely building and piece of colonial history and one of the nicest places to stay in Suva - staff are great - gym is small but adequate. Room amenities are good but not what you’d expect for this level of hotel, but the staff are just wonderful! Breakfast was also good and they did try to cater for most dietary restrictions!
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Aalia
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This was my first stay at GPH, and I was genuinely impressed by the exceptional service I received from check-in right through to checkout. My family and I traveled all the way from Nadi to Suva for my sister's wedding, and we were hoping we could access our room a little earlier so we could get ready in time for the celebrations. To my surprise and delight, our request was accommodated. If I remember correctly, the front desk staff member who assisted us was Luisa. Working in a five-star hotel myself, I understand how important genuine hospitality and excellent customer service are. Luisa went above and beyond to make us feel welcome. She was warm, professional, understanding, and incredibly helpful during what could have been a stressful day. Her willingness to assist with our early check-in made a huge difference and allowed us to prepare for the wedding without any unnecessary pressure. Throughout our stay, every staff member we encountered was friendly and courteous, which made our experience even more enjoyable. It's clear that GPH takes pride in delivering outstanding guest service. A heartfelt thank you to Luisa for being such a lifesaver and for making our first stay at GPH so memorable. She is a true asset to the hotel, and because of the wonderful service we received, I would not hesitate to stay here again or recommend GPH to family and friends.
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Shivneel
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff is AMAZING and the culture and vibes of Fiji is something else. I loved this hotel. I wish it had few more amenities but it was still a 5/5 star hotel. Much love
Pranika
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good service
Forrest
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Amazing hotel. Very beautiful and the staff is absolutely amazing. Sewa helped us so much and I want to say the breakfast was probably the best breakfast I’ve ever had at any hotel. The hotel is walking distance from Suva hotspots and restaurants. Definitely will be back.
Dipshay
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

In my extensive experience with numerous hotels, I must express my utmost admiration for the Grand Pacific Hotel in Suva. The exceptional service provided by the staff, management, and even the check-in clerk, Unaisi, has left an indelible impression on me. Her kindness, generosity, and professionalism are truly remarkable. If you are considering a stay in Suva, I highly recommend the Grand Pacific Hotel. It stands out as the most suitable option in the city. Mahalo Nui!
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Vladimir
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6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff was always friendly and engaging but the service wise at the bars and restaurants was slow. It takes ages before they will reach out and offer a drink or food menu. The hotel doesnt provide any tours and doesn’t collaborate with the travel agencies to offer such services. They dont have any entertainment either, it feels like you stay in the retirement community. 🙃 It is centrally located within the walking distance to the major institutions and downtown area.
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Jamie
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10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Best hotel in Suva, competitive rates, great staff, good food (too much) and great quiet clean room. Never disappoints
STANDLEY
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The historical aspects of the establishment were appreciated, and the check-in process was highly efficient. The outdoor pool facility was exceptional, and the room maintained a high standard of cleanliness. While breakfast was satisfactory, the room service meal arrived at an undesirable temperature. The staff demonstrated remarkable professionalism, consistently exhibiting helpfulness and an accommodating demeanor. Strategically located in the center of Suva, this hotel offers an ideal base for exploring the vibrant urban environment of Fiji.
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Stella
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Friendly staff, nice room, breakfast buffet was lovely
Mereseini
icon-Family
Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

My kids loved the short stay
Donita
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10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Beautiful amenities, gorgeously cosy room & excellent service from the friendly staff.
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff were excellent. Pool area nice and lots of seating
Sharon
icon-with Children
with Children
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The property was great but while our three day stay there we realized we bought some jewelry and it had gone missing. We have been trying to get a hold of the property and it’s has not been successful
kartik
icon-with Children
with Children
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Really enjoyed our stay fitness studio and spa was amazing. Really enjoyed the OG feel to the building interior
Daisy
icon-Family
Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Yes
Yifei
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Good breakfast.
Andrew Satish
icon-
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

best place to stay if visiting Suva
S
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Yes!
S
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Ocean yes!
Number of reviews per page
20
40

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