Everything was excellent

Hotel is very nice. However Airport pickup service is not good. Lack of coordination and made me wait for 45 minutes. Drivers must be trained to reach on time.

breakfast is amazing

Safe and clean.

Nice quiet clean and good food.

Clean safe reasonable

Good place

Good!

Amazing room, location and amenities.

Clean room, good and helful staff, in room food service

Drink and food cost way too much

Great rooms and good location in Gulshan-2, but the staff did not let us continue our party inside the room. Upstairs pool and lounge area is nice

The restaurant is great for dining option. The rooftop bar is good too, however the choice of music was not up to the standard.

Great location, property is a bit dated, overall decent

The main reception staff were horrible, they don’t understand the concept of customer service. Always reception calls were received and delay in service, even room service staff were incompetent. I needed to complain and then management staff named nusrat was the only one who was professional. Staff like in the main desk names Rafi was horrible and rude. They hang up on calls and probably one of the worst breakfasts in my travels. They have no variety, the staff at the restaurant were not professional or didn’t even try to have different options. I was so disappointed in my stay! I thought vip Expedia rating so I tried Amari! I will never ever set foot in that hotel again. Worst experience by far.

I had the worst experience in my hotel stay life. The staff was very arrogant, rude and nonprofessional. The room is full of dust.

Really bad experience, staff are not friendly. I went to watch football but they said you have to pay coupon to watch the game. Finally I watch football but they did not give my money back. Very unprofessional people.

Clean rooms, good ambience, and polite and helpful staff.

It was well located and the staff were super friendly and helpful which made going places easier.

There is a strict no guest policy after certain hours. This was not mentioned during check in. Security guards didn’t handle the situation well at all and started treating me like I have committed a crime. Reception was nice and explained the policy politely. This should’ve been mentioned in advance as I have never faced this at any hotels around the world.