When we first entered the room, it smelled, the mattress was itchy, it looked like it hadn't been washed, someone hadn't changed it, we were having a good rest and fell asleep because we were tired from the trip, a hotel employee knocked several times because we were very sleepy so we didn't open the door, suddenly the employee forced his way in and opened the door bringing towels, we were shocked, hello, the security is really lacking! I can't imagine if we were taking a shower and suddenly an employee came in.