Mi Amor by La Zebra, an SLH Hotel

Explore Mi Amor by La Zebra, an SLH Hotel
9.6
Exceptional
From 429 reviews
Cleanliness

9.8

Room Comfort

9.2

Location

9.0

Service and Facilites

9.8

Traveler Reviews Mi Amor by La Zebra, an SLH Hotel

Number of reviews per page
20
40
Top reviews
Lyndon
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location was great, it’s inside Tulum national park. I understand that the beach is pretty much unsuable because of the seaweeds (I go to tulum every year since 2023 and the last time the beach was swimable was 2023). I know we can’t do anything about how nature decides to dump all the seaweeds in tulum but I’d appreciate if they make there pool clean and swimable. We ended up transferring to another resort but I got to give all the staff credit they were all nice and helpful. The food was really top notch and amazing.
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Stasha
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything was beautiful! Staff went above and beyond to make me feel safe and comfortable. This hotel is inside a National Park so you'll need wristbands daily (don't forget!). You'll pay once when you arrive, only $7 USD. A LOT of wildlife as the hotel is built around the park but still beautiful, small and cozy! Food was great too!
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Helena
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

My husband and I stayed here for 6 nights for our honeymoon and had the most incredible time. I would suggest this hotel to anyone wanting to stay in Tulum! We were on the all-inclusive package and had the best food in our entire lives. All of the staff members were so kind, friendly, and knew our orders by the end of the trip! The rooms were very clean, the pool was beautiful, and the front desk staff helped us with nearby recommendations and rentals! There is a main strip in Tulum with lots of restaurants, hotels, and shops; Mi Amor is just on the other side tucked away into the nature reserve. This is perfect for people who want to enjoy the bustling, busy streets - then go away and rest at your hotel. At Mi Amor, you HAVE to have the tempura shrimp tacos and guac! My biggest recommendation would be to rent a Vespa - once we had this, everything was a 15-minute ride or less to everywhere we wanted to visit. PRO TIP: Mi Amor has sister hotels nearby that you can visit and use their amenities too! Nevana Luxury Villas has the most incredible pool I have ever been to in my life. 1000000/10 would stay at Mi Amor again!
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Brady
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Me and my wife stayed at Mi Amor for our 9th anniversary, and we loved it! A special thank you to the staff at this amazing hotel, Luis, Alex, Aurelio, and Brisa are fantastic! The food at this hotel is top notch. We got the all inclusive package. Don't wait, go with Mi Amor and you won't be disappointed.
Jennifer
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Really special place. My one piece of feedback is to inject more choices in the all inclusive menu. We were there for 10 days and they should invest more in long stay guests. We ended eating off property a lot due to repetition and boredom
Tyler
icon-with Pet
with Pet
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Beautiful room, very private as it is a small resort. About 20 rooms at the hotel. We went during off season so it practically felt like we had the hotel to ourselves. The staff were incredible; in all departments . They made you feel at home and were extremely personal. The service made our experience. Great location as there is a strip of other hotels near by to explore. The national park has rules so expect to show proof of stay for all entrances after closure. Beautiful spot; only downfall was no onsite access to the beach; although you have access at walking distance.
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Randoll
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent experience. Staff was very welcoming and it felt like 24 hour personal catering. Also, food was 10/10.
karen
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Better than hoped.Food was delicately prepared , clean, delicious beautiful presentation. A truly genius chef! Staff were friendly, kind, and gracious. The grounds were clean, breezes seemingly directed where needed. The staff know their stuff.
Melissa
icon-
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

My stay was wonderful! The staff were WONDERFUL and extremely professional. Perfect location inside the Tulum National Park. I traveled there solo for some RnR and felt very safe in the park. I went on regular walks by myself throughout the day. The hotel itself is VERY quiet and beautiful scenery. I ate all my meals at the hotel. Food is AMAZING! I’m a food snob so that means a lot coming from me. Beaches were in walking distance. Snorkeling was just a 15 min walk away. The room itself was clean and the property well kept. If you want to see the Mayan Ruins, it’s a 40 min walk (can also bike or use the shuttle) and keep in mind the Ruins close at 3:30. My only recommendation is to somehow soundproof the spa area. The ladies in the spa were wonderful. However I could hear when another guest came in to inquire about the spa, I heard when a car drove by, but I also heard birds chirping which I did like. Other than that, it was a great experience.
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Jessica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

My only problem was that we did not get the room we paid $800+ extra (about double the standard rate) to get for our honeymoon. Staff tried to make it right but I’m disappointed and feel misled. However everything else was a 5 star experience. The resort is gorgeous, loved the location l, and the staff was friendly - especially the restaurant staff. Speaking of the restaurant l, the food was insanely delicious. I would highly recommend Mi Amor. Just be aware you might not get the room you paid for by looking at photos.
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Lissette
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

When aaked questions on shopping, transportation or directions got diffrent answers.
Joshua
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Mi Amor did a phenomenal job accommodating my wife and I. Very friendly staff who seeks to please at all costs.
Amanda
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Very good
Max
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Great stuff! Had to pay extra for a entrance to hotel location in a national park. Huge black scorpion came out from a shower drain while I was showering…
Jeanette
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Mi Amor Tulum is a beautiful, peaceful place to stay. The design and atmosphere are stunning, and the staff were incredibly kind and attentive. They truly made me feel welcome. I had a wonderful experience and would definitely stay again!
Vivian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Property was outdated, oceanfront view is beautiful, staff was accommodating
Byron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

One of the beautiful spot in Tulum Mexico
Britney
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

This hotel was very clean and the staff was amazing. The food was delicious, the chef knows what they are doing back there. The food was actually the best at the hotel compared to other boutique restaurants we visited. If you plan on going to the more lively side of Tulum, it’s about a 10 min taxi ride and that adds up daily. It’s best you get a scooter or ATV but that’s no fun at night with mosquitoes hitting you in the face lol. So a small rental would be ideal but there is limited to no parking. So just keep that in mind. You could walk but I wouldn’t chance it in the evening as the roads are narrow and a 25 - 30 min walk both ways can get tiring. There isn’t a hotel shuttle but they say they can arrange transportation. Best bet is arranging your own taxis/shuttles to keep cost low.
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George
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

The food was excellent I recommend the Acapulco colada the service could not be better wish I stayed longer
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Beautiful and intimate. Every day was a moment.
Number of reviews per page
20
40

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