Grea

LOCATION, LOCATION, LOCATION!!!! This hotel is a magical place to stay in the center of Cusco. The views and balcony from our room were impressionable. The dining area balcony was beautiful from the morning breakfast to the evening glass of wine. The noise is true but that is expected when staying in this area. Solution, add some white noise in your room and bring ear plugs. You'll sleep like a baby. The staff was very friendly and attentive. They made sure our breakfast was availble at 3:30am for our tour. pickups. Food was impeccable with a buffet of traditional cuisine for any appetitie. Local shopping, dining, and entertainment was right outside the doorstep. This hotel was a fusion of cultural traditional decor infused with modernism. Rooms were spacious, beds and linens were were comfortable, sitting area, desk area. lots of closet space, and bathroom had towel warmers. I had the pleasure to unexpectedly have tea in the lobby with a presidential candidate. I would definitely recommend this hotel as a MUST stay.

Buen servicio y ubicación

Everyone one on the staff was excellent. I was struggling with the elevation and they provided me with oxygen. The location is perfect and the breakfast was very nice.

This is a great hotel right in the center of Cusco. Lots to do in the area, and it felt very safe. I only take away one star because the shower. The water temperature was very inconsistent. The staff was super friendly and I actually decided to extend my stay an extra night.

All good

Very convenient location, great breakfast y dining options

Perfectly located. Close to everything. Plaza de Armas right there, San Pedro market and other great places.

What a great experience! From getting me into my room waaaay earlier bc of my flight arrival time and hooking me up with a car at the airport- plus great breakfast included with incredible views. A must stay place! Super comfortable beds, very clean. I cannot express how kind the people who work there are. Thank you for everything!

Great staff

Perfect location for Cusco! The views were amazing, location was conveniently facing the Plaza de Armas - main square of the city. Breakfast was a continental breakfast spread. So many things to recommend this place (including the staff who was so helpful) but if you're looking for quiet, consider somewhere else. Because of its central location you can hear the nightlife going on around you and if there are public demonstrations/celebrations you'll be right in the action.

House keeping missed my room one day

Such a beautiful property in the most perfect location. Safe to walk to the markets, shopping, great restaurants. Highly recommend!

Staff were nice and welcoming

Great location and hotel. Rooms are a little bit loud due to location, but I would stay here again.

Hotel plaza de armas está en el centro de la ciudad ofrece una vista espectacular y desayuno fresco y variado.

The best option, because is the perfect point to travel around Cusco, the food at the restaurant is delicious plus the view from the hotel restaurant

Great location right on the square lots of pedestrian traffic, locals and shops

Great location. Had a trouble with checking in. I dont need a visa to travel Peru with my passport. But the front desk lady insisted for me to provide a proof of immigration? saying that she can’t find me on the system and it means my immigration status is not valid. She also called me twice and yelled at me through the phone that this will affect entire hotel so I need to bring that paperworks ASAP. I went to the front desk and found out she put a wrong passport number, it took me literally one minute to find out what was wrong. No apologies for getting yelled at. This was very unpleasant experience. Also some rooms are on the same floor as the coffee shop and the middle door doesnt completely sound proof. Room was a bit small but nice and clean.

Location was unmatched. Located right on Plaza de Armas. Plenty of food and shopping in the area. Safe at all hours. Staff was friendly and ready to help. There is a roof top terrace no one used that was a great place to relax.