clean room! good breakfast! wifi didn’t really work and the AC was a little wack, but definitely had all the necessities :)

We had two rooms and one of them never had hot water, despite asking every day for it to be fixed. They also didn’t offer us any money back on that room.

room fine

Great location in central Madrid and many restaurants nearby. The beds are comfortable. However their booking policy is very deceiving. I booked the hotel through Expedia but the front desk lady insisted that I pay them directly and have to choose to pay in US doollar with their exchange rate. So we ended up paying $40 more than what was quoted by Expedia. Ironically on the receipt it was stated that we were given the choice to pay Euro or US dollar. There is no living room in this apartment, just two bedrooms and a kitchenette. There is no coffee or tea provided, no coffee pot either. If you want to cook, you will need to buy cooking oil and salt as none of the basic spices are provided. It looks like there is a washer but again no soap is provided. There is no paper towels or tissue paper provided either. The hot water tank is very small and water temperature is very hard to adjust. After two people take a shower, the third person has to wait for hours before the water gets warm again. The towels of this place are paper thin, the cheapest kind I have never seen before at a hotel. It took a long time to warm up the room and it never got up to the cozy temperature we wanted. There is no closet in the second bedroom and no place to hang your clothes. If you want to keep the luggage at this place for a few hours after you check out, your luggage will be put in an open air area with no cover above. Overall this is not a comfortable place for travelers.

The location was great. We had an issue where we walked by check in as no-one was there and it looked more like an office than a check in desk. The online pictures of the hotel in Expedia were far more attractive than reality, which had a bit of an industrial vibe in the hallways. The breakfast was decent and in the restaurant next door (upstairs). The location is in an alley with restaurants, charming and in the center of all the main attractions, 20 minutes walk from most. There was a kitchen that we didn't use but good for longer stays. Staying will depend on you priorities, if you want a nicer environment this is not the place, but if you want to be central, need the capability to cook or if the price is right, this will work fine.

Big apartment that was clean, had a safe, and kitchen including stove and fridge. Kitchen fan was able to drown out street noise. Check in process was easy. Good breakfast as well.

Great location

Todo muy limpio, no es muy céntrico pero tiene en frente la parada del metro lo cual lo hace accesible, tiene un supermercado a lado con precios accesibles, excelente comunicación con la persona encargada, nos encantó hospedarnos aquí.

The location was excellent, above a bustling lane of restaurants right in the centre of Madrid and very close to everything, just around the corner from the Puerta del Sol. The associated restaurant downstairs (which provided breakfast) was great. The apartment itself was comfortable enough, though a little tired and probably due for an update. It lacked a few basic things like reading lamps, plugs for sinks, coffee maker or cafetière, and perhaps a few laundry pods could have been supplied.

Hotel staff was extremely friendly! Room was just perfect for what I needed.

Ok

Overall was adequate, but very mediocre especially for the price (which seemed very high). Check-in process was ok - even though in another building. Staff was friendly. The room was disappointing for sure - it was quite worn looking and there were gashes/gouges and/or water damage/cracking in many of the walls. Unloike other places we stayed in Spain, the unit wasnt stocked with anything (not even water or coffee), the wi-fi was extremely slow for the first few hours and then stopped working all together for the rest of the 2 night stay. There was some construction/remodeling going on in the building, so you had to walk through what felt like a construction site. The two main positives for this unit is had a very good central location and the complimentary breakfast (at restaurant next door) was very nice.

The place was in remodeling and all The dust and noise wasn’t good

i liked the area but early in the morning they worked loud and we coudnt sleep

Great place to stay in the heart of Madrid! Much better than a hotel for the price & the comfort. Highly recommended

Great breakfast! Really noisy area ….. music and street noise until 2am

Great location.

The property was right done the street from the main plaza and directly above a great nightlife environment. We would just lay down at the end of a busy day and open the window and just listen to the sounds of people as we relaxed and fell asleep. The metro was really easy to get to and the staff was attentive and the building was clean and felt safe. Would go back for sure.

Positives. Location is fantastic, in the middle of everything and close to metro but off the Main Street and quiet enough. Staff working us very helpful and friendly. Negatives. Apartment is small and dated, furniture beat up. Frying pan all scraped and unsafe to use. I boiled water for my tea in 6-7 liter pot as there was none smaller. Dryer is ancient. Bathroom has very little counter space.

Great location. Very good breakfast. Clean and confortable