Best Western Plus Panama Zen Hotel

Explore Best Western Plus Panama Zen Hotel
9.0
Exceptional
From 1,011 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

10.0

Service and Facilites

9.2

Traveler Reviews Best Western Plus Panama Zen Hotel

Number of reviews per page
20
40
Top reviews
Carla
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

El lugar cumple, es limpio, el personal muy simpático, muy cercano al metro y tiene buen desayuno. Eso si, es un poco caro para lo que ofrecen. Hay detalles que pueden mejorar, por ejemplo, el café de cortesía debería ser uno por cada huésped y diario, no solo 1 cápsula por habitación para toda la estadía. Para eso mejor no tener cafetera en el dormitorio.
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Miu Lin
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We enjoyed the bed and the room is quiet. Breakfast is buffet style and self serve. A good variety and delicious.
Amanda
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No complaints...all super
Jennifer
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We were so pleasantly surprised by this reasonably priced hotel! The staff was very accommodating, the atmosphere was nicely appointed, the room was clean and comfortable, the pool was wonderful with epic views of the city, and the breakfast rivaled some RESTAURANT’S breakfast options. Fresh delicious fruit, a salad bar, home made chicken soup, and stewed beef, along with all your traditional bfast faves. Close proximity to many restaurants and coffee bars. Highly recommend. And will return if back in the area again.
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Kameika
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A major highlight was undoubtedly the hotel's exceptional location. It was incredibly convenient to be within comfortable walking distance of such a diverse and plentiful selection of restaurants and dining establishments, which greatly enriched my evenings and made exploring the local culinary scene effortless. Furthermore, the complimentary breakfast service was a significant added benefit. This amenity truly enhanced the overall value of my visit. My only constructive feedback pertains to the absence of a microwave. I was quite surprised to find that neither the individual rooms nor a common area provided access to this amenity. Having a microwave would have been incredibly helpful for reheating leftovers from local eateries or preparing quick, simple meals, and its unavailability proved to be a minor inconvenience. I believe offering this facility would greatly improve the practical comfort and convenience for future guests.
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Lois
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I enjoyed this hotel and the staff and maid I had were very helpful. Nice breakfast and lovely rooftop pool and cafe upstairs.
Mayda
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

La ubicación es espectacular. Los pisos de las habitaciones necesitan mantenimiento y estar cerca del elevador es un poco ruidoso en la noche porque suena cada vez que alguien llega a tu piso. Le mande un mensaje a la propiedad antes de mi arirbo para saber si tenían masajes, nunca me contestaron asi que tambien mejorar su atencion a esos detalles pero en general es una buena propiedad
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suzie
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was fabulous, nice bedding, comfy pillows. Pool restaurant was great.
Sherwin
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location, restaurants close by and great breakfast options.
Erick
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

All good nice hotel
Jean-Luc
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beaucoup de choix au breakfast
corey
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Fresh food and excellent staff.
Clayton
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

breakfast was good. staff were friendly. checking in waa a breeze
Salomon
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Las instalaciones muy buenas, el personal con buena actitud y el desayuno muy completo.
philip
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location
Ricardo
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent restful stop in the middle of the hustle and bustle of Panamanian business and nightlife. In the middle of Panama's favorite ex-pat residential area, this is an excellent place to determine one's suitability for Panamanian life.
Sandra
icon-Family
Family
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Rain shower in our room was half clogged. Floors are worn down. Breakfast buffet was disappointing
Rodolfo
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good customer service
Jeannine
icon-with Partner
with Partner
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We were told there was a problem with our room so they sent us to another hotel which they said was comparable with the same amenities. The other hotel did not have a pool or a rooftop area, the elevator had a burned out display so we didn't know what floor it was opening up to, and our bathroom had hair on the floor. If that's what they consider comparable, then we wouldn't want to stay at the BW anyway. I will say the staff at the BW was professional about it, and if they had put us in a nicer hotel it would be ok. And the staff at the hotel they sent us to was very friendly and helpful.
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Raz
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

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Number of reviews per page
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