The room was clean and our beds comfortable, parking lot is 24hrs with security guard and front desk was good. The reason I'm giving 4 stars is because the first night we had issues with the toilet that was fixed the same night, however; the water was dirty and we could not shower, the maintenance guy said that they cleaned the water heater and it was normal for the water to look dirty, he asked us to let it run for a few second which we did but still we got the same problem. We noticed the city fixing the street right outside the hotel, the bathroom had a bad smell too, not sure if it was coming from outside. The next morning the housekeeper tried to open our front door, she apologized later, I think she needs to read the front door signed before entering to clean.

Comfortable for 1 night. Pet friendly. Very helpful security guard.

Todo bien

Simple and Affordable

There is a gated parking space adjacent to the hotel, giving you a sense of vehicle security.

The hotel staff were very friendly and the room was perfectly clean - all at a great price

The staff and service were excellent. The restaurant service very good and the food delicious. The hotel was clean but the bathroom had like a drain smell.

Muy bien el sevicio y limpieza de las habitaciones

Great customer service, clean rooms and comfortable beds

Fine

We were travelling with a full SUV of personal items and the secured on site parking was of great importance. Room was very clean

On the road place and it served just fine. One of few hotels in the area and was decent, despite the rough feel of Cardenas. Check in was fine, staff were nice, place was fine and clean, the only issue was a bit of mold in the bathroom but otherwise, just fine.

The hotel and the room were really good, the area is not what I would be looking for. The beds and bathroom are really good and pleasant, clean and comfortable, Wifi good and stable, TV with good range of programs. Hotel´s own security is present. The restaurant has good choices, drinks are nice as well. For just one night the Hotel madan is certainly a option to be considered.

Nice place, restaurant downstairs is excellent and very affordable. Third floor rooms are the newest and have hot water available at all times.

Great staff and nice hotel. Our room was upgraded and we loved the food in the hotel restaurant

The hotel was cleaned and the staffs were very friendly. I arrived at midnight and the receptionist did not have my reservation ready, so I had to rebook for the night and got refunded the next morning. The room was very clean and the cleaning ladies did a great job. The water pressure in the bathroom was not to my liking and the water temperature was luke warm (not hot).

The hotel building is very nice and also the rooms. When we arrived the security guard was very helpful. Helped us to the secure car park for our car and TentTrailer. Also very nice that we good go to the Hotel restaurant and had a nice dinner.

La habitación tenía fuga en el baño , se avisó , decidieron que a esa hora d ella noche , el de mantenimiento tenía que arreglarlo y nosotros cansados y con sueño estuvimos una hora esperando y al fin

Limpieza y muy buen desayuno buffet, el personal bien!

No funcionaba bien, el aire acondicionado del hotel