8.8
Very Good
From 79 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.1

Meal

8.3

Location

8.8

Service and Facilites

8.8

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Traveler Reviews Ubud Heaven Sayan

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40
Customer reviews
Achmad n.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 82 week(s) ago
Akomodasi sesuai dengan yang di aplikasi pelayanan oke bagus sigap. Tempatnya enak dan untuk Family dan honeymoon sangat recommend.
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Accommodation's Reply
22 Jan 2024
Warm greetings from Ubud Heaven Sayan. Thank you very much for your review and input sir/madam. We are very happy to know that you enjoyed your holiday with us. We also feel happy to be a part of your wonderful experience. We would be very happy if we could welcome you to holiday with us again in the future. Warm regards, Management.
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Nur i. d. p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 133 week(s) ago
Terima kasih untuk sambutan hangatnya di malam tahun baru. Baru bisa check in jam 9 malam karena kepadatan Bali yang luar biasa. Untuk kamarnya mantap, bersih, luas. Ada kitchen setnya, gasnya nyala, piring-piring lengkap, pisau talenan, galon merk ternama. Kolam renang bersih, kamar mandi juga bersih. Air panas on terus. Handuk lengkap ada handuk mandi dan berenang. Mantap deh. Dan terima kasih agen online yang telah memberikan harga spesial. Luar biasa, sangat melebihi ekspetasi dibanding harga yang dibayarkan. Sering-sering flash sale 90% ya.
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1 people find it helpful
Accommodation's Reply
12 Jan 2023
Dear Mr/Ms Nur, Warm greetings from Ubud Heaven Sayan. Thank you very much for the review and input from you. We are very happy to know that you enjoyed your vacation time with us. We are also happy to be a part of your wonderful experience. We would be very happy if we could welcome you to vacation again with us in the future. Warm regards, Management.
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Ronald K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 160 week(s) ago
Great ambience villa with large swimming pool.
1 people find it helpful
Accommodation's Reply
09 Jul 2022
Dear Bapak/Ibu Ronald, Warmest greetings from Ubud Heaven Sayan, Thank you for your review and feedback. We are delighted to know that you enjoyed your stay with us. It is our pleasure to be a part of your happy moments. We will more than happy to welcome you again to our property in the future. Sincerely, Management
Mega A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 168 week(s) ago
The service was very satisfying, we were helped by very friendly staff, the rooms were clean and blended with nature, the calm atmosphere was complete, it felt like there were forests, rice fields and rivers, cooking and eating utensils were also very complete. Around many places to eat and cafes. Top
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whatsupbroidontcare
icon-origin-TRAVELOKA
8.8
/10
Reviewed 187 week(s) ago
The atmosphere is comfortable, parking is also spacious.
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1 people find it helpful
HR
icon-origin-TRAVELOKA
9.7
/10
Reviewed 240 week(s) ago
It's fun, the first impression is really homey, this villa The service is good, Ms. Mas is very friendly, the atmosphere is romantic, the villa is clean and complete, there is a kitchen, the contents are very comfortable here, if you go to Ubud, you want to order here again, Uwu 🥰 Thank you, Ubud Heaven is truly heaven on earth , thank you for the great meal 😍
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1 people find it helpful
Sidney a.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 284 week(s) ago
The room is good although the road is quite far to get to the room, you have to cross the bridge first and the view of the view in front of the room is also good, but the lights in the living room in my opinion are not bright enough, and the swimming pool is also not clean, the inside of the pool is like sand, but still okay, there are lots of towels, bath towels and towels to swim in each room, so it's not muddy when you enter the room, there are many choices of breakfast, then the service is also good, next time if you come back to Ubud again to stay here.
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2 people find it helpful
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Tri A. S.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 291 week(s) ago
The service is unsatisfactory and not polite.
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1 people find it helpful
Retno M.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
5.8
/10
Reviewed 299 week(s) ago
We had our second time to enjoy our weekend here but turned out it was not as good as the first time we have visited this place. During check in they said there is no reservation under my name until I showed them the booking and finally they found it and said that our villa has been upgraded to the two bedrooms which I am not really sure because it's only two of us and we said ok because we don't have any choices. After we were ok with the upgraded room, they again said that the other bedroom will be locked which we couldn’t use it (what was the point they upgraded our room?! Eventhough we will never use the other bedroom). The fo said that we can have breakfast in the restaurant or in the villa which will be other additional charges for the delivery fee or whatsoever, and then I called them tomorrow morning to order the breakfast and asked them to deliver it into my room, the man whose on the phone answer me “you can have breakfast in the restaurant because now er are quite busy”. Such unprofessional staff and I do not really recommend this for the travellers.
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3 people find it helpful
Dian K.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 305 week(s) ago
The staff are friendly, the view as described, complete facilities, worth it, it's just that there is no airport transfer as for having to pay a high price.
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Bambang
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.0
/10
Reviewed 305 week(s) ago
Service is not reflect a 4 stars hospitality. Cleanliness also not reflect rating.
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Andromedha
icon-Romantic
Romantic
icon-origin-TRAVELOKA
10.0
/10
Reviewed 335 week(s) ago
Ubud Heaven Sayan is the best place for your quality holiday. I want to stay for the long time in the nexts trip. See you again Sayan !
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Miftakhul H.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 344 week(s) ago
Recommended! Especially for those who like hotels that blend with nature with the boredom of city routine. The hotel is clean, friendly service, and Mantul lah
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Juliana
icon-origin-TRAVELOKA
9.1
/10
Reviewed 365 week(s) ago
Large rooms and bathrooms, hot water okay. Near the hotel there are really cool restaurants and cafes, the name is Sayan house, and the food is very good, from the hotel exit right turn not far away, about 5 minutes.
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Marviyana
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 370 week(s) ago
The entrance gate is small, you barely see the board name. But it is huge inside, didn't expect it would be such large area. We spent 2 nights here, in a 1 BR villa, we got a spacious room, with a pool inside the villa. It was nice, if you're looking for quiet, green scenery, in the middle of natural forest kinda experience, this would be your place! But beware of mosquitoes, because there's little forest inside, but not to worry because they provide this electrical kinda anti-mosquitoes. Also, they offer shuttle from villa to the city, Ubud Market everyday at 11:30AM, so you can save some transport budget.
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1 people find it helpful
Jason J. S.
icon-Family
Family
icon-origin-TRAVELOKA
9.0
/10
Reviewed 370 week(s) ago
A very comfortable atmosphere plus a private pool, but the check-in process is rather complicated.
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2 people find it helpful
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Christopher
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 371 week(s) ago
It was very nice to stay at this hotel
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Moh A. Y. d.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 372 week(s) ago
The villa is good, clean, the pool is good, there are enough kitchenware and food, only the breakfast lacks a variety of menus.
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dias y. n.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 372 week(s) ago
Suitable for peace seekers. Close to gelato style, ubud raw chocolate. need a trip again to ubud center.
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Elsa N. K.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 378 week(s) ago
Amazing holiday, I and my 2 children were very comfortable staying here, the room was clean and the pool was clean. The atmosphere is really private. 4 thumbs up for Ubud Heaven 👍
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3 people find it helpful
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