Wonderful staff, nice place and very clean. Room was ok, but it could use an upgrade for the price paid

The only negative points is the lake of air condition in the rooms. Not recommended during summer or hot days.

Staff is ultra-friendly. The area surrounding the main building is beautiful. They have a heated swimming pool, a lake with Koi fish, firepit, etc. All consumable items offered in the bedroom (chocolates, sodas, water, snacks) are included in the room fare, so it is all yours. They offer complimentary breakfast (that is excellent, by the way), and a five o'clock tea with all items you can think of. Finally, to make the stay even more pleasant, upon checking out, they gave me a bag with water and snacks for the trip back.

Really enjoyed this hotel. Would definitely recommend to others. The heated pool is a nice touch!

Excellent staff and hotel grounds. Breakfast was also very nice and plentiful. Worth a visit.

Aquecedor do quarto não aqueceu o quarto e ficou ligado 24hs. Não oferece serviços após as 23hs, nem uma lata de cerveja.

Beautiful hotel, very clean, the staff was friendly and helpful and the food was excellent. Great location too. Loved the heated outdoor swimming pool!!!

This was a great hotel for short vacation for couples.

Very nice hotel that's fairly new and is away from the city center. Very good service and good for people that want to get away from be city center. I would recommend the hotel.

Very good newbrand hotel! Good area. Could have more channels on TV cable.

Os cardapios do cafe da manha e do cha da tarde sao espetaculares. Equipe extremamente atenciosa e profissional. Ambientes que misturam tranquilidade com sofisticacao.

Equipe muito dedicada e simpática, café da manhã excelente e ótimo chá da tarde

Nossa estadia foi excepcional, hotel de altíssima qualidade, funcionários muito bem preparados e educados, a Marcela e o Carlos foram maravilhosos amei exatamente tudo no local, indico muito e com certeza retornarei outras vezes

Tudo impecável, !

Muito calor

Hospedagem maravilhosa. Piscina climatizada excelente e jardins e lago de carpas lindos!!! Cafe da manha incomparavel. Equipe fantastica. Melhor opção em Campos. incomparavel! Melhor opcao em Campos

Sou cliente vip acess e eles não me deram o upgrade prometido. Fomos passar a lua de mel, fiquei bem decepcionada. Não tem piscina interna, o spa eles cobram 250,00 p usar 1h da banheira de hidromassagem... e ainda cobraram 150 de taxas extras??????

Minha estadia no Carvalho foi incrível, atendimento excelente, o lugar é maravilhoso.. senti falta de um Ar Condicionado.. mas o café da manhã, a cordialidade e o jardim superaram!! Voltarei com certeza!!

Muito bom como sempre

Excelente em todos os requisitos. Atendimento excepcional, instalações, limpeza e localização.