K***e

Leisure

10.0

/10

Reviewed 5 day(s) ago

Staff are very friendly, welcoming, and the food taste has improved a lot over the past few years. The location is superb and very close to massage areas! Best hotel, best location.

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T***a

Leisure

10.0

/10

Reviewed 1 week(s) ago

The hotel is clean and the staff are friendly. It's close to the culinary center, making everything easy to get to.

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R***a

Staycation

8.8

/10

Reviewed 7 week(s) ago

Always want to come back to this hotel..is the best🥰 Very comfortable...

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Accommodation's Reply

13 Mar 2026

Dear R***a, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam

Verified Traveler

Leisure

8.5

/10

Reviewed 7 week(s) ago

Near shopping and food. Depend on budget, if with family, Gideon Aston good. If solo traveler and not spending too much time on the hotel, can opt for a cheaper hotel nearby.

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Accommodation's Reply

11 Mar 2026

Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam

M***r

Transit

10.0

/10

Reviewed 10 week(s) ago

The room was spacious, clean, and cool. The bathroom was also clean, the Wi-Fi was fast, and the breakfast was delicious.

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Accommodation's Reply

23 Feb 2026

Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam

M***I

Business

10.0

/10

Reviewed 10 week(s) ago

Satisfied and good service

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Accommodation's Reply

23 Feb 2026

Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam

J***y

Leisure

10.0

/10

Reviewed 10 week(s) ago

The location of Aston Gideon Inn is very good, close to city center, easy to find food, and is very close to the market. Staff are very friendly and helpful. Lobby and room are very clean. Variety of menus with different tastes for breakfast. After all, this hotel is highly recommended and will certainly be back for our next trip to Batam.

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Accommodation's Reply

21 Feb 2026

Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam

dn

duanti n.

Transit

9.1

/10

Reviewed 10 week(s) ago

Forgot to take a photo, this is the second time I've stayed here, the hotel is clean, the food is delicious, it's close to Grand Batam Mall and BCS Mall, just a short walk away, and there are lots of places to eat around the hotel.

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Accommodation's Reply

19 Feb 2026

Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam

ET

Erlinda T.

Business

10.0

/10

Reviewed 13 week(s) ago

Lots of culinary and shopping centers, complete.

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Accommodation's Reply

30 Jan 2026

Dear Erlinda T, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam

S***n

Leisure

8.5

/10

Reviewed 16 week(s) ago

Fun, close to all my favorite places

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Accommodation's Reply

19 Jan 2026

Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam

Verified Traveler

Transit

10.0

/10

Reviewed 16 week(s) ago

Friendly staff, strategic location, close to A2 Food Court, BCS Mall, Grand Batam Mall, Penuin Market, and other shops, and easy access to a variety of dining options. The food is delicious.

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Accommodation's Reply

19 Jan 2026

Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam

H

HendrikSPi

6.1

/10

Reviewed 17 week(s) ago

check in time is very long, parking is not enough

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Accommodation's Reply

19 Jan 2026

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the long waiting time during check-in and for the inconvenience caused by the limited parking space. We understand how important a smooth arrival experience is, and we regret that this did not meet your expectations. Please be assured that we are reviewing our check-in process to improve efficiency, especially during peak periods. Regarding parking, we acknowledge your concern and will take it into consideration as part of our service improvement discussions. Your feedback is very valuable to us as it helps us identify areas that need attention. We truly appreciate your understanding and hope to have the opportunity to welcome you back for a better experience in the future. Sincerely yours, Aston Inn Gideon Batam

ICE K.

Business

10.0

/10

Reviewed 19 week(s) ago

I always stay at Aston Gideon every time I go to Batam, the rooms are clean...

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Accommodation's Reply

22 Dec 2025

Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam

Verified Traveler

9.4

/10

Reviewed 20 week(s) ago

Aston Inn is very centrally located and within walking distance to a shopping center and food outlets. The staff are very hospitable.

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Accommodation's Reply

17 Dec 2025

Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam

mf

mariani f.

Transit

10.0

/10

Reviewed 21 week(s) ago

Delicious food, spacious, clean hotel rooms. The hotel smells clean. The staff is responsive and friendly.

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Accommodation's Reply

05 Dec 2025

Dear Mariani, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam

l***s

Transit

9.7

/10

Reviewed 22 week(s) ago

If I go to Batam, I definitely stay here. I've gotten to know the staff—Mr. Habil, Mr. Marsel, and Nababan. My favorite hotel.

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Accommodation's Reply

28 Nov 2025

Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam

Verified Traveler

8.4

/10

Reviewed 23 week(s) ago

In the morning, the shower water is not hot enough.

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Accommodation's Reply

25 Nov 2025

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We truly appreciate hearing from our guests as it helps us understand and address issues to ensure a better stay experience for everyone. We are sorry to hear about the hot water issue you encountered in the morning. This is certainly not the experience we aim to deliver, and we have informed our team to inspect and resolve the matter immediately to prevent it from recurring. We hope to have the opportunity to welcome you back and deliver a more comfortable and seamless stay in the future. Sincerely yours, Aston Inn Gideon Batam

F***a

Staycation

9.7

/10

Reviewed 25 week(s) ago

The staff was very friendly and helpful, distance to city center.

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Accommodation's Reply

10 Nov 2025

Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam

Amaliyah

8.5

/10

Reviewed 25 week(s) ago

friendly staff, nice room nice

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Accommodation's Reply

10 Nov 2025

Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam

A***a

Leisure

8.4

/10

Reviewed 25 week(s) ago

The hotel's location is excellent, very close to BCS and a market selling a variety of crackers and dried fish for souvenirs. It's also surrounded by eateries. The breakfast menu at the hotel is very varied and delicious. It's very busy in the morning, and it can be a bit difficult to find a table. However, when I wanted to borrow duct tape and markers, I was told they didn't have any. It's truly unfortunate that a hotel like Aston can't provide them for guests. I hope the staff can improve their service in the future. Thank you.

Aston Inn Gideon Batam

Overall Ratings & Reviews Aston Inn Gideon Batam

8.6

8.6

8.4

8.8

8.6

Traveler Reviews Aston Inn Gideon Batam