Overall Ratings & Reviews Borneo Beach Villas & Suites

Dear Guest, Thank you for your kind review! We're delighted to hear that you found our staff helpful and accommodating, and that you enjoyed the comfort of your room. We also appreciate your feedback regarding the food — your suggestion on improving variety is well noted and will be shared with our team. We're glad you had a great overall experience and look forward to welcoming you again in the future! Warm regards, Borneo Beach Villa & Suite Team

Dear Guest, Thank you for your feedback. We're glad to hear that you found the room clean and overall acceptable. We appreciate your comments regarding the room's condition — we are continuously working on updates and improvements to enhance our guests’ comfort. We hope to welcome you back for an even better experience in the future. Warm regards, Borneo Beach Villa & Suite Team

Dear Guest, Thank you for sharing your feedback, and we sincerely apologize for the inconveniences you experienced during your stay. We regret the cleanliness issues and that one of the apartments was not ready by the promised check-in time. Your experience does not reflect the standard we aim to provide, and we will be addressing this with our housekeeping and operations team to ensure immediate improvements. We’re also sorry to hear about the difficulties locating the check-in area and the air conditioner issue. Your comments are valuable to us and will help us enhance both our service and communication, especially for first-time guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to offer you a better stay in the future. Warm regards, Borneo Beach Villa & Suite Team

Dear Guest, Thank you for your feedback and for choosing to stay with us. We're glad to hear you had a great stay and truly appreciate your honest comments regarding our service. Your input helps us identify areas where we can do better, and we’ll continue working to improve the overall guest experience. We hope to welcome you back again soon for an even more enjoyable stay. Warm regards, Borneo Beach Villa & Suite Team

Dear Yuan, thank you for the review and compliment towards our staff. We apologize for the inconvenience caused to you during your stay. We will bring this review to upgrade our facilities and to serve you better on your next visit. We hope to see you again!

Dear guest, thank you for your honest feedback about the inconvenience caused to you. We truly apologize that our facilities and services offered did not meet your standard, we will take this feedback seriously to further improve our facilities and services. We look forward to welcoming you back in the future with better service and facilities!

Dear valued guest, thank you for spending your time giving us feedback. We are glad that you enjoy your stay here at Borneo Beach Viilas. We will take this feedback to further improved our facilities and services. We look forward to welcoming you again in the future with better service and facilities. Thanks!