Hotel Castillos del Mar

Explore Hotel Castillos del Mar
7.6
Pleasant
From 1,010 reviews
Cleanliness

7.6

Room Comfort

7.4

Service and Facilites

8.2

Traveler Reviews Hotel Castillos del Mar

Number of reviews per page
20
40
Top reviews
Gabriel
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Had a great experience I like the restaurant and the private beach.excellent customer service.
ANTONIO
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2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Old, in terrible shape property, wasn't very clean.
Melissa
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes everything was perfectly fine
Patricia
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Myriam
icon-with Children
with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

You got no options for breakfast , that’s included in your reservation. The breakfast wasn’t ready at the time they have programmed 9am. I reserved a room with ocean view but they have an event with a tent in front of the room’s window. I think they need a renovation for the installations , the gardens, the rooms , the parking … Not recommended.
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Cynthia
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The view of the ocean is incredible. The small private beach is lovely. The property is pretty interesting. Not super clean, but still really cool. The staff is really nice and helpful. Only complaint I had was the pounding house music that comes out of every speaker in the common areas. So loud you couldn't even hear the ocean. But otherwise, nice vibe, great little get away. I recommend.
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jose
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wow we had an amazing view of the beach breakfast at the buffet was awesome staff was very helpful. This was a wonderful experience for my husband and I. We celebrated our 23 wedding anniversary. Would definitely be back Thank you
marina
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice place, beautiful view, just they didn't put towels at the room
daisy
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

it was great
Irma
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

They cancel my reservation I was like 10 minutes away from the hotel I have to look for another place to stay
Luz
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The warmer pool is separate from the hotel
Ana
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Todo está lindo solo las camas muy pequeñas para una pareja
Maximina
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I loved that they had access to the beach. There were many stairs to get down to the beach, but we had the sand to ourselves, there was no overflow of people. We brought our own chairs and drinks. The rooms were clean and it looks as though they all have ocean views.
Miriel
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful place
shawn
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Honest review: Complementary Adults only breakfast is limited to “chilaquiles” only from their entire menu. You will need to pay for all kids breakfasts, about $450 pesos for food and about $150-$350 for each of their drinks. Keep in mind you will also need to pay for adult drinks as they are not included in free complimentary breakfast. The tortillas for the chilaquiles are very hard and the red sauce is canned tomatoes. All room pictures advertised are from beachside cottages and not the actual rooms. Their infinity pool and jacuzzi advertised in pictures is for adults bar only, friday through sunday only. To access the infinity pool and jacuzzi advertised you will need to pay an additional fee. Their private beach advertises no lifeguards available for help at any time. They do have a free to access small pool available next to parking lot but its very tinyand cold. Only some cottages are partially beach side . 95% of rooms are not beachside they are up on the top of hill. I will include picture of 3 story building with rooms, its the building on the left. please keep in mind, the hotel is going though alot of construction at the moment. There are some nice areas in the hotel dont get me wrong. Most Patio furniture in hotel is outdated. I’de give it a 7/10 just because of the price. you get what you pay for.
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Stacie
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We got breakfast included with the stay we only offer coffee which I had kids and couldn’t be replace with anything else
Greg
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything is really comfortable the only thing they changed my reservation without asking me, but they give me an upgrade.
Gloria
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Shops nearby. Beach lovely..rooms need a bit more update and cleaning but it was still a very nice stay.
Waleska
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful view in the room, restaurant and bar area
Tony
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great stay. Just get the bigger rooms. You won't be disappointed
Number of reviews per page
20
40

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