The Hotel Garden in Zagreb was a wonderful experience. The beds were firm, but not unforgivingly hard as in most European hotels. The staff was the real jewell of the hotel. They were pleasant, kind and helpful in so many ways. The hotel is in a great location with ready access to the tram system, and easy to walk to most of the sites downtown. The breakfast was ample and had sufficient variety with nice pastries.

Super friendly

Room was hot but staff explained at checkin that the city controls the heat in the building and it was beyond their control. At least the windows opened. Rooms could use a refresh and a deep cleaning, but I assumed that might be the case and booked the room for one night only bc they have onsite parking and the location is walkable.

Great Breakfast and comfortable room

The room that was given to us was really bad due to location. The hotel was located on a busy street where trams go all the time and the room is shaking every time they pass. We were wondering if we were given such bad room because we booked through Expedia and they give better rooms to other travelers? It was just weird because the hotel was less than 50% occupied. The breakfast is ok. I had it worse. Bathroom is very small. The beds are comfy. The location is good and close to other places. Parking is limited but we were lucky enough to park there. We would definitely NOT go there again even we visit Zagreb quite often.

Very friendly reception staff with good recommendations for the city

Good service

Nice room, nice staff

Clean room, very polite and helpful staff!!!!

Staff in hotel was great, I want to say special thank you to receptionist girls- Elizabeth and Matea, they were so helpfull and supportive.

Excellent!

Very small room. Noisy street. Good access to buses.

Customer service was amazing. We had two hiccups on our visit. Neither of which were the hotels fault and they did an amazing job helping us to fix these problems. Two different front desk staff and they were super helpful. Thank you ladies. Rooms and breakfast were fine.

It was amazing experience at the hotel. The staff was very friendly and helpful. Location is perfect. 5 star.

Great location walkable to the old town. Safe parking nearby when their garage is full. 1st desk manager was VERY friendly, patient and helpful!

Nice little hotel, very comfortable, and the staff was GREAT

Lovely room, nice and modern in a convenient location

Nice clean and friendly staff

Good condition but old building Acceptable breakfast Nice staff

The day was very good. The only part of the experience that was less than excellent. Was a very tiny bathroom. Was hard to maneuver around the door. The beds were very comfortable. The front desk service was truly excellent.