Breakfast good

Cafetería services were awful and staff isn’t profesional. For the cost of services the complemtary coffee wasn’t at sure. Food was awful and got charged for a omelette that had nothing but just eggs. When we ask the attendant he said they forgot to mention there was no trimmings to make the omelet. I would not recommend the kitchen service at all. Cleaning lady was 5starr on her service. And si was the front desk. Kitchen not even a 1star. Sorry just being honest.

Great service

El hotel está en muy buen lugar,pero las habitaciones están súper cochinas,alfombras súper sucias,toallas viejas y percudidas,cortina del baño vieja y sucia, l baño está sucio por todos lados,la verdad no se los recomiendo,lo único bueno es la fruta del desayuno y la locación,ya he ido dos veces por necesidad médica para mi esposa pero buscaré otras opciones

El desayuno esta pobre. Aunque hay frutas y vegetales, podria mejorarse.

Friendly staff. No hot items like eggs or bacon or sausage for breakfast. You have to order and pay separately. Rooms do not have microwaves or kettles or anything to make tea/coffee. Otherwise the location is perfect. In the midst of lots of shopping and eating places.

I was issued a room on the 6th floor and when I got there, the room did not have running water. I raised the issue and kept being assured that it was being resolved till 10 p.m. when I finally demanded to be moved to another room. I was then moved to a room on the 2nd floor that had running water but no hot water that night. I only got hot water the next morning. The towels are old and thus can barely dry your body. The breakfast does not have some basic hot items like eggs or sausage that you would expect. This hotel was pretty okay about a year and a half ago when we last stayed, but has seriously deteriorated lately. The internet is also very slow. I had to use my cellular data roaming in order to actually be able to have teams calls. Otherwise the location itself is quite good.

The location is really good, the room was clean but the bathroom not, it has old and dirty walls

The breakfast could be better

comercios cercanos

Yes

AC not working well, dirty room

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muy buen hotel, solo se tardaron mucho en dar la habitacion

siempre nos hospedamos en este hotel cada vez que viajamos a monterrey y estamos encantados mi esposa y yo tanto con las instalaciones como con el personal que son amables.

Excellent location, with good restaurants and a supermarket right next.

El hotel está situation en una excellent area. El personal es muy amable y educado. El lugar es super Seguro. Pero la limpieza es un area donde de en de trabajar un poco más.

Nice staff, nice location, nice design, super confortable beds

Todo muy bien.

We stayed here for a couple of nights while having a procedure done across the street, and the location was very convenient. There are several shopping centers and plenty of restaurants nearby, which made the stay even easier. Overall, it was a comfortable and convenient place to stay.