Easy and efficinet checking in and out. Helpful and polite staff. Nice and clean room. Small hotel, cosy and with character. Good breakfast. Great location. Will stay again if offers reasonable price.

Good location and stylish hotel. The staff were friendly and helpful. Only negatives were some noise made from other guests at night. Would be happy to stay here again.

Lovely economy room. Well decorated and comfortable. The room was extremely small and I habitually banged my arms getting in and out of the bathroom. There was no natural light as the window was obscured by a wall. It was cosy and snug ... even though there were inconveniences, I would still stay here again and again. The location, the staff and the public areas made this a truly wonderful experience. The room and hotel was spotlessly clean and the breakfast demonstrated excellent attention to detail. I also asked for a kettle and this was immediately brought to my room, so service was exceptional.

No heating at 38 F degrees. Bath full of mold has no extractor, all pipes are for you to view, walls in bath room with cracks that suggest structural issues. They hide behind eco to not supplying any amenities. Youthe travel agent should make sure the star rating is real. No fridge.I have stayed at hostels with better rooms and amenities. Would give the only 2 stars. The outside of building is nice , so it decieves you. But travel agent is also responsible for letting hotel lie.

Overall the hotel was very nice, but my room had very worn, not clean appearing carpet. I saw that other room had laminate flooring. I would have preferred that over carpet.

Really nice location. Our room was much larger than I expected & the bathroom was large too Staff was very friendly & helpful. Tons of shops and restaurants in the surrounding area.

Easy walk to all forms of transport. Very close to a great dining area. Surrounded by lovely shops that are closed Sunday-Monday. Very comfortable (small) common areas and lobby. No regrets staying here.

The room was clean and staff were helpful. Late check out (12pm) was good. Only thing is that you have to leave the key at the front reception and there is one elevator (I was level 5 so stairs weren’t really feasible with luggage). As long as you are not in a rush anywhere it’s fine.

Quite close to everywhere. Staff are so nice.

No fridge, no drinks , very very basic for 4 star.

Nice boutique style hotel with around 60 rooms in a good location for the main sights and cafes / restaurants. Friendly staff and well presented.

Our stay was great. I would have liked a fridge in the room. It is a beautiful, old hotel with a lot of character. I would have preferred hardwood in our room from a cleanliness point of view. The breakfast was good and the staff were great. We also had dinner in the restaurant, which was terrific.

Very nice hotel. Tiny BR with high end sheets, etc. Everything you need de luxe but small.

Excellent concierge service

Everything was perfect except the room was a little outdated, no USB sockets, no shower curtain/door - the water from the shower spills on the floor. The temperature in the room was perfect without annoying A/C drafts.

Nice place. Nice people

Great desk staff. Well located for walking. Quiet. Nice common areas. No coffee maker in room.

Staff really friendly

The location is excellent for touring/transportation. Staff was friendly and helpful. Breakfast buffet comprehensive. Bed was firm but comfortable. Air conditioning was iffy. We needed to move rooms as we and staff had difficulty setting up the A/C. We also suggest a rubber mat in the slippery tub/shower.

Very helpful front desk and restaurant staff. Great location.