Great place to stay .

Everything is excellent.

Very friendly staff that makes sure you are well taken care of. This is my 3rd time here and everything was just as good as the first time.

OUR FAMILY HAVE BEEN STAYING HERE 8 PLUS YEARS. TWICE SOMETIME 3 TIMES A YEAR. NEVER HAD NO PROBLEMS SMOOTH CHECK IN AND OUT. WE LOVE STAYING ON THE FIRST FLOOR BY THE POOL, THEY ALWAY ACCMMODATE US. WE CALL IN ADVANCE TO REQUEST FIRST FLOOR, CRIBS FOR OUR GRANDKIDS. WHEN WE ARRIVE EVERYTHING WE ASK FOR IS DONE. WILL RECOMMEND 1000% PLUS THE BEST PART MY GRANDKIDS ENJOY THE POOL, THE RESTAURANT. DELICIOUS FOOD.

Hotel was right in the plaza, which is a nice place to walk around in the evening. I got the junior suite. Room was nice, but the only problem is that the neighbors next to the hotel have roosters which kept waking me up at 3 in the morning until I decided to move rooms on the other side of the hotel. Hotel is in a convenient location next to restaurants, shops and banks.

Dirty toilet…cleaned after informing reception. Roosters next door crowing since 3 AM. A/C did not work.

Water temperature for showers was not warm at all

Room was very comfortable and clean. Excellent size. A little hot in room, AC leaking out so not working very well but ceiling fan helped. Staff was friendly.

poor wi-Fi service

Estuve hospedada solo por una noche, honestamente me quedé con ganas de quedarme más días en este hotel; es súper limpio, el staff amable y servicial y el hotel está muuuu bonito.

There emplyees are very nice and helpful

Very friendly staff, clean, I felt very safe

Love this place. I always stay here when I’m in colima.

I genuinely enjoyed staying at this property. The staff was very friendly and the property was very clean. There were plenty of dining options in the plaza that the hotel is located in. There was unfortunately an earthquake one the nights we stayed, but staff was on top of everything making sure all the guests were safe and felt okay.

Good

The only downside is the church across the way. The bells ring early in the morning.

Loved my stay here

It was amazing

Me encantó mi estadía. El servicio es muy bien. Gracias por todo

Location