Friendly staff , big family atmosphere , excellent breakfast , easy life , good sound proof rooms , easy parking , rocky beach not invaded by over tourism , only disappointing to see old car tyres abandoned on the sea floor at 10 ft depth

Everything was great, would be perfect if not for a few broken/not working equipments A bit of a misunderstanding with a few of the facilities being offered as it was clearly mentioned that you have to walk about 15 minutes to get to their sister hotel to use them. Pleasantly surprised by the lounge service which is completely complimentary. Unlimited drinks (sodas and wines), food, snacks, desserts! Would definitely come back ☺️

Great location and friendly staff.

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Upon checking in late in the evening the receptionist wasn’t very accommodating and helpful. The apartment was in a great size and the private pool and terrace great, the floor was dirty and the windows as well making me feel like the room had been empty for a while and they had forgotten to do a little extra clean before my arrival. The food on offer and the variety of the buffet for breakfast, lunch and dinner is very limited and I must say I did not feel like I was in a 4 star hotel. Overall I had a good stay and enjoyed the quietness

No

Sea view

Perfect! Everyone who works there, from the hotel to the pool, were/ are absolutely fantastic. Cava at check in and available for breakfast 😘👌we went for a totally chilled holiday, and that is what we got. Would have stayed longer if we could!

We had a great week here at AluaSoul, I don’t know what the poor reviews are about but the all inclusive option had as much food and drink to satisfy an army. The adults-only pool is lovely with lots of loungers with own fully stocked bar with snacks. Great staff. Really quiet and friendly place. Will be back.

Amazing stay and would definitely be back. We would have appreciated a bit more clarity in terms of knowing what was included with the My Favourite Club option but we had a wonderful time and loved every detail.

Beautiful relaxing escape away in a peaceful location. Numerous beaches short walks away with easy access to other touristy areas as needed. Didn't really want to leave the hotel most days. Staff are so friendly and welcoming and good choice was impressive

Fantastic experience, great staff (the pool Bar staff wee excellent.) Tania & Bianca on reception were also extremely helpful Would not hesitate to recommend your hotel to freinds &’family

It is a lovely place and a nice location although not very much around the area to do in the evening we still had an enjoyable stay. Staff were friendly and very helpful. Alexa really stood out and was so lovely, always upbeat and very positive. I can’t believe that she remembered everyone’s name. She definitely deserves a five star rating. We were only here for a short stay to attend a family wedding, but would probably return again and do a lot more exploring. Although admittedly taxi’s can be quite expensive

The area is very quiet, close to the ocean and 2 supermarkets close by as well. The property offers transport to a beach (free) as well as to the city MAO (4 euro). If you like to dive, you can do that too right at the property. Also the food is great. There was nothing I did't like.

We had a lovely stay at the hotel. The staff are all friendly and helpful, especially Alberto and Alexa. Great facilities and peaceful. Lovely pool area and spa. (Steam room wasn’t working) The pool area has one adults pool for guests only, which they had reserved for a private party one day which was annoying. But the days we did use it weren’t overcrowded and always a sunbed. The other pool is open to the public and it seems they allowed kids. The restaurant is great with pretty views over the sea. Food was good, the only negative was the labels weren’t updated so was hard to know what was veggie. Good singers for evening entertainment most nights. There isn’t much in the location so I’d recommend all inclusive. There is sea to swim but not a beach, the hotel offers a free shuttle to a nearby beach. Also Hop on the free land train for a tour around s’algar. We would return.

Excellent facilities and sevice

Staff were without exception friendly, efficient and lighthearted in there communications with clients.

Very comfortable and clean, near ocean excellent spotlessly clean pool areas with plenty of sunbeds. Friendly helpful staff. Good buffet food and drinks

Great experience! Quiet, clean, great location (only 10km from Mahon), easy parking, variety of food, staff always polite and smiling (from Sara and Racquel at front desk to Beatriz and Maria Jesus in restaurant). Just clarify any doubts at front desk from using mini bar to staying around pool area so no confusion later on (basically listen carefully for the instructions even if its all inclusive). I would highly recommend you stay at this Hyatt property!

Great location close the beach. Not too much else around the area beyond the hotel and one restaurant and bar, best suited for a quite holiday