Jaco Hotel Docelunas

Explore Jaco Hotel Docelunas
9.2
Exceptional
From 256 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Traveler Reviews Jaco Hotel Docelunas

Number of reviews per page
20
40
Top reviews
EMERSON
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We have been visiting this hotel for several years, and unfortunately we noticed a significant decline in quality this time. The hotel is clearly cutting back on maintenance. The area around the pool looks worn out, with several damaged and faded awnings that need urgent replacement. The rooms also show clear signs of neglect — walls and furniture are starting to look tired and outdated. The bathroom towels were of very poor quality: thin, rough, and not what you would expect from this hotel. In the restaurant, the service left a lot to be desired — slow, inattentive, and lacking the friendliness we experienced in previous visits. It’s a shame because in past years this was one of our favorite places. The drop in standards this time was very noticeable. We hope the management invests again in maintenance and staff training to bring back the quality this hotel once had.
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Rudy
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Siempre el lugar muy hermoso lo recomiendo.
Julie
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Emplacement un peu à l’écart de la foule du centre ville. Beau jardin luxuriant. Petit déjeuner avec très peu de choix
Trafton
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

My wife and I spent a week at Hotel Docelunes while studying spanish. Our stay was in the middle of the rainy season, so our experience may not be typical for a high season guest. For several of our nights we were the only guests on property. This does have its pluses, we had the pool to ourselves and parking was never a problem. The downside is that there were almost no amenities. Aside from breakfast in the morning, there is no restaurant service, bar service, and no spa or yoga. Breakfast every day was nice. Plato Tipico with a beans and rice mix, eggs, fresh fruit and coffee. Visiting with our server every morning was very nice. As far as the property is concerned, the gardens are beautiful with tons of flowers, birds, iguana, and from time to time monkeys. We enjoyed sitting pool side and watching the wildlife. Our room was large and very comfortable and the bed was nice. We did have an issues with hot water but after a lesson from the staff on what to turn on when, we were able to take hot showers (Sink faucet on full, then shower on, then sink to 1/4, and leave on while taking a shower). Parking was secure as we were behind a gate with a 24 hour guard. Front desk staff leave before 6. After that, other than the guard, there is no staff on property. If you need something, walk to the small market 100 yards off property or the Soda across the street. I suspect this was a very nice resort 10-15 years ago. With that said, we would stay again.
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RODRIGO
icon-with Children
with Children
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

El estado de las habitaciones y el mantenimiento general de la propiedad es aceptable, el problema es que habían demasiadas cucarachas dentro de la habitación. En total matamos 5 gigantes, se nos metieron hasta en los bolsos y dormimos muy incómodos por que se nos subieran a la cama o a nuestros niños.
Christian
icon-with Children
with Children
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Tengo varios años de visitar el hotel y ya se ve signos de desgaste, ya necesita mantenimiento en varias áreas
Patricia
icon-
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The property is gorgeous and the swimming pool is nice and big. The only thing I did not like was that the bed was too hard.
Zhong Ping
icon-with Children
with Children
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

My kid, wife and I are very happy with our stay, beat our expectation. The hotel is surrounded by tropical forest, like a beautiful botanic garden, quite and safe. The breakfast is amazing, love the swimming pool, check-in is simple and easy, spacious room, very friendly staff. Highly recommended.
Jesse
icon-Family
Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good value if you're looking for a relatively quiet place in a garden setting close to but away from Jaco center. 24/7 security is good. Breakfast is fresh but the same every day. Not sure if it's different on the weekend but I don't believe the onsite restaurant serves lunch or dinner. Plenty of dining options nearby. The room was mostly clean. Some mold or mildew on the nightstand lamp cord. Hot water is limited and seems like it may be shared between the two duplex units. My son had mostly cold showers. I was more fortunate when showering early in the day or later in the evening. The pool is quite nice but there's limited seating and people tend to leave their stuff to "hold" it. The hot tub wasn't hot or working when we tried it. We saw the jets working for others but not sure of the temperature. Standing under the pool's waterfall offers a nice massage. Idiot guests feed the monkeys which has made them aggressive. Thought they were going to attack from the tree above the walkway heading to our room one day. Lots, and lots, of ants. Room safe didn't work electronically so the front desk had to give the only key they had. No telling what would have happened if we had lost it. Lock on bathroom door was broken. Overall hotel seems like it was amazing about 10-15 years ago. Hard to say if the current owner is working to renovate or just maintain. Would recommend because of the good value and relatively quiet, friendly staff, and picturesque setting.
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Mehrdad
icon-Family
Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excellent place to stay! I recommend it
Aissata
icon-with Friends
with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Beautiful hotel !!! The free daily breakfast was fantastic - shoutout to Jordan! The staff at this hotel are super sweet and there are two kitties and a sweet guard dog on the property. Wonderful location as it’s close to downtown but also secluded enough for some quiet and peace. Wonderful stayed for 5 days, highly recommend!
Jessica
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Love it been there almost every year will go back again love the staff and its amazing !
Jaime Miguel
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very pleasant stay 😁
Cathiria
icon-
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Didnt use the spa, breakfats was good
Peter
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The pool is fantastic! Partially shared with a waterfall that you can sit behind to really get out of the sun. The gardens are lovely!
Jacqueline
icon-with Partner
with Partner
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The pool was lovely and we loved all the animals - domestic and wild! Our neighbors insisted on smoking on the porch despite the “no Fumar” sign posted right outside.
Louise
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very quiet location and an easy uber ride to the beach, Hotel is a bit run down and a bit concerned no hotel staff overnight, just the security guy and dog at the main gate!
Benjamin
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Good Breakfast and great rooms.
Isaac
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The photos are a bit misleading. The property appears to have once been a resort in its prime, but it now feels like it may have changed ownership and hasn’t been kept up the same way. The grounds are somewhat neglected, and overall maintenance seems limited. Parking is tight, and arriving at night was a little confusing. You drive along what feels like a narrow, one-way residential street, and the hotel sits right above it. The main entrance was secured behind two large iron gates, but the night attendant was very kind and welcoming, checked us in smoothly, and provided our room key without any issues. The room itself was spacious and comfortable, which we appreciated. However, the shower was frustrating — the water temperature constantly fluctuated, so we had to keep adjusting the hot and cold knobs every couple of minutes just to maintain a comfortable temperature. Because our room faced the residential street, the morning noise was hard to ignore. Between neighborhood dogs barking and neighbors arguing, there was definitely no need for an alarm clock 😅 On a positive note, breakfast was very good — hot, fresh, and with plenty of options to choose from. Overall, the biggest downsides for me were the condition of the grounds and the shower. With some upkeep and maintenance improvements, this place could really shine again.
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Jeyner
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Very good hotel, incredible persons and beautifull place
Number of reviews per page
20
40

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