Louis Kienne Serviced Residences - Havelock

Explore Louis Kienne Serviced Residences - Havelock
8.8
Very Good
From 302 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.0

Location

8.3

Service and Facilites

8.7

People often mention about Louis Kienne Serviced Residences - Havelock
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Room Space (6)
Family Friendly (5)
Staff Friendliness (5)
Wifi (5)
Bedroom (5)
Bathroom (5)
Hotel Area (5)
Surroundings (4)
Accessibility (4)
Ambiance (4)
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Traveler Reviews Louis Kienne Serviced Residences - Havelock

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Customer reviews
Mel M.
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Medical
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9.4
/10
Reviewed 10 week(s) ago
The staff are all nice and polite, except for 1 staff (Mr. J) during check-in. Arrogant & very impolite. Not helpful at all. So far, staying here is very satisfying for those who use wheelchairs. Every day you can enjoy welcome drinks & snacks. MRT is only a 5-minute walk. You can cook, all cooking utensils are provided. Big refrigerator, there is also a microwave. Unfortunately, the room is not cleaned every day. It is a bit noisy because there is a basketball court next door. The swimming pool is good. Unfortunately, it was missed. Next time I will stay here often. Very happy. Satisfied.
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H***o
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Leisure
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9.7
/10
Reviewed 17 week(s) ago
Strategic location, nice, friendly, and helpful staff, clean, and comfortable. Recommended
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Yohanes S.
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Leisure
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8.8
/10
Reviewed 32 week(s) ago
Room space for 2 connecting bedrooms are spacious
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Verified Traveler
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8.2
/10
Reviewed 46 week(s) ago
Friendly staff, but some nights and mornings a bit noisy. I dont know where's the noises are from.
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Lenn S.
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Leisure
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9.4
/10
Reviewed 57 week(s) ago
Perfect. Spacious room with a fully equipped kitchen, making it easy for me to bring two elderly people and a small child. Complete bathroom amenities, with two toilets in one unit. But please, housekeeping shouldn't be limited to Fridays, because the room needs to be fixed in just one day. There are free coffee, tea, and snacks in the lobby. Friendly staff, clean hotel. Close to the MRT and buses. Lots of food around. Will definitely come back again.
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A***A
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Leisure
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8.2
/10
Reviewed 66 week(s) ago
"Overall, we enjoyed our stay at this apartments. The rooms were comfortable and the location [is] ] close to [the] ] MRT station.
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Prasetyo A.
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Leisure
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9.4
/10
Reviewed 85 week(s) ago
Great affordable serviced apartment in Singapore. Short walking distance to MRT and local food. Very close to Singapore River. Family friendly with pool and playroom accessible to guests.
1 people find it helpful
Rifqi
icon-origin-TRAVELOKA
8.5
/10
Reviewed 124 week(s) ago
Great, had pleasant stay back then.
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Okki M. D.
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Leisure
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9.4
/10
Reviewed 127 week(s) ago
The environment is not too crowded, quite quiet and nice to cycle around or exercise around the area. Close to MRT Station, close to McD and minimarket. Also across there are 2 Cafes to hang out for breakfast or lunch / dinner. The room is quiet, clean and the amenities are quite complete. There is a kitchen with cooking utensils so you can cook for yourself. Family for families with children.
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Maria N.
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9.4
/10
Reviewed 216 week(s) ago
Location is great to buy foods and drinks, 711 only 5 minutes away, in 10 minutes you can reach GWC mall. The room is very clean and the customer service is very good. Will be back someday.
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Shella
icon-Shopping and Culinary
Shopping and Culinary
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9.4
/10
Reviewed 341 week(s) ago
The room is very spacious, exactly looks like on photos. King size bed was really comfortable. 2 bathrooms are smart ideas, really convenience. And the kitchen stuffs are well-prepared also very complete. Lovely stay!
1 people find it helpful
Accommodation's Reply
08 Mar 2020
Dear Ms. Shella, Greetings from Louis Kienne Serviced Residences! Thank you for your wonderful reviews, i'm sure the team would gladly be of service to you for your future returns. Yours Sincerely, Jeremy Kim Assistant Operations Manager
Sri H.
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Family
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8.5
/10
Reviewed 341 week(s) ago
clean there comfortably. calm and beautiful environment. Near bus stops and eating places.
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Accommodation's Reply
08 Mar 2020
Dear Ms. Sri, Greetings from Louis Kienne Serviced Residences! Appreciate the kind words and review, we are glad that you had enjoyed your lovely stay with us. There are much more places within walking distance, do approach the front desk and they will be happy to guide you along. We hope to see you again in the near future! Yours Sincerely, Jeremy Kim Assistant Operations Manager Louis Kienne Serviced Residences
Francisca Margaretha Wihardi
icon-Family
Family
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9.7
/10
Reviewed 341 week(s) ago
The room is spacious and comfy. The hotel staffs are also very helpful and kind!
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Accommodation's Reply
01 Mar 2020
Dear Ms. Francisca, Greetings from Louis Kienne Serviced Residences! Thank you for your kind words and generous review. We hope you and your family had enjoy your stay with us and we look very much in the near future to having you again with us. Yours Sincerely, Jeremy Kim Assistant Operations Manager
Adi p.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 342 week(s) ago
Every time I go to Singapore, I always go to this hotel. Staff very friendly.
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Accommodation's Reply
16 Feb 2020
Dear Mr. Adi, Thank you for your continuous support! We look very much to seeing you and your family again soon! Till then, stay safe! Yours Sincerely, Jeremy Kim Assistant Operations Manager
nursenursee
icon-Romantic
Romantic
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9.7
/10
Reviewed 342 week(s) ago
Good accompany ever! Clean and good service.
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Accommodation's Reply
16 Feb 2020
Dear Ms. Thanatchaya, Greetings from Louis Kienne Serviced Residences! Thank you for sharing your thoughts regarding you stay with us. It is also heartening to receive your kind compliments for the hospitality and service levels of our team, to which will motivate all of us greatly. We do hope you had a rejuvenated stay with us and we look forward to welcoming you back again for another experience with us. Yours Sincerely, Jeremy Kim Assistant Operations Manager, Louis Kienne Serviced Residences
Mey o.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 344 week(s) ago
Room booked for 1 bedroom with extra bed. Because we are 3 people. Already paid for extra bed. Until the hotel requested a deposit. Standard lah. Up to the room all facilities are for 2 people. From towels, drinking water, furniture for meals and others. But when we called, they just installed extra beds, drinking water and so on. Small bathroom. But OK There are cooking pans. Except receccooker.
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1 people find it helpful
Diana Liaury
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Family
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8.2
/10
Reviewed 345 week(s) ago
All is good, but this hotel is pretty far from MRT Station
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Accommodation's Reply
23 Jan 2020
Dear Ms. Diana, Greetings from Louis Kienne Serviced Residences! Thank you for sharing your kind feedback and insights from your stay at Louis Kienne Serviced Residences. We are delighted to hear that you and your family have enjoyed your stay with us. We look forward to welcoming you back in the near future. Yours Sincerely, Jeremy Kim Assistant Operations Manager, Louis Kienne Serviced Residences
JULIE G LIM
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
8.5
/10
Reviewed 346 week(s) ago
We enjoyed the size of the room and its cleanliness. The beddings are soft and clean very conducive to good sleep. The fact that the room had 2 bathrooms is so convenient.
2 people find it helpful
Accommodation's Reply
18 Jan 2020
Dear Ms. Julie, Greetings from Louis Kienne Serviced Residences! Thank you for sharing your thoughts regarding you stay with us. It is also heartening to receive your kind compliments for the hospitality and service levels of our team, to which will motivate all of us greatly. We do hope you had a rejuvenated stay with us and we look forward to welcoming you back again for another experience with us. Yours Sincerely, Jeremy Kim Assistant Operations Manager, Louis Kienne Serviced Residences
debby h.
icon-Family
Family
icon-origin-TRAVELOKA
9.0
/10
Reviewed 348 week(s) ago
The apartment is clean, they provide the connector for the electric pods. They also have laundry room where you can use the washer and the dryer for $6 per machine. The lady in the receptionist need to improve how to smile. As the opposite the manager is so friendly and full of information. Why am I saying this, for the first day we took the wrong mrt station - outram park mrt (2.8 kms walking distance) for the lady in the front giving us wrong information about the whereabouts mrt station. On the second day when we complaint, the manager show us where the nearest mrt station (Tiong Bahru station) .. and turns out it's only 10 minutes walking distance (around 500-800mtrs). Can you imagine how long we walked on the first day because of the misinformation and the unfriendly attitude of the front lady? 😅 Overall this is a good service apt, will be back for sure
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1 people find it helpful
Accommodation's Reply
18 Jan 2020
Dear Ms. Debby, Greetings from Louis Kienne Serviced Residences! Thank you for taking the time to rate an impressive review on us! Our heartfelt apologies for the service shortfall in regards to the reception lady providing miscalculated information. But thank you for the compliments for the Manager who had render the information’s well to you. We are thankful that you and your family had enjoyed your stay with us. We look forward to welcoming you back again for another experience with us. Yours Sincerely, Jeremy Kim Assistant Operations Manager Louis Kienne Serviced Residences
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lanny t. s.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 349 week(s) ago
Clean, strategic location and near to tourist destinations. Near to outram station which is a west and north branch station. In the havelock area it is also easy to find a mini market, food court, massage and close to the mall.
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