Tropical Suites Hotel

Explore Tropical Suites Hotel
9.2
Exceptional
From 263 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

10.0

Service and Facilites

9.2

Traveler Reviews Tropical Suites Hotel

Number of reviews per page
20
40
Top reviews
Oksana
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful pool. Room was clean and bathroom was spacious. Restaurant menu was healthy options and nice cocktails. Service was sometimes slow but overall the experience was good
John
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Tropical Suits has bed bugs, and the staff did nothing to resolve the problem. They repeatedly told us that they spray Lysol. What a joke! 200.00 a night for nothing.
John H.
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

BEWARE: BED BUGS!! Me and both my daughters woke up every morning at this hotel with new, itchy bites on their bodies each day, which is highly concerning and consistent with bed bugs rather than simple “sand flies from outside.” Each night I went to sleep I awoke up with more bites, and the pattern continued throughout my stay, clearly indicating something in the room even after they changed the sheets. I reported this to the hotel, but they repeatedly dismissed it as sand flies and did nothing meaningful to help. There was no room change offered, no professional inspection, no proactive treatment, and NO genuine concern for my comfort or health. I felt completely unsupported while still getting new bites. As you can imagine, these bites are extremely itchy and I have counted over 40 on just myself! For a hotel, this level of inaction is unacceptable. Guests deserve a safe, clean room and to be taken seriously when they report a potential infestation. I would not stay here again, nor would I recommend it to anyone, and strongly urge management to take this issue seriously and bring in a proper pest inspection and treatment before more guests go through this. The only solution we were offered was Lysol. Unfortunately, bed bugs are in the mattress and headboard, so this did nothing to help avoid additional bites.
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Larry
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very clean room. Staff are super accommodating, polite and friendly. It is a bit pricey for the room We ate elsewhere as it is expensive to eat and drink here. Toilet seat needs attention. Our coffee maker sometimes worked and sometimes did not. We had an ocean view. Nice pool area.
Haydee
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was nice, rooms were clean, but it smelled like mildew.
LaDonna
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The front desk staff (particularly Lacey) were so kind and helpful. The pool area is really nice in concept but practicality isn’t there. There were only 6 or 8 lounge chairs and a couch set, there is not enough room for people to actually use it. Because of the lack of seating we only used the pool twice(for maybe 2 hours each time) our whole stay. Booking tours thru them is very convenient, but they charge the amount plus take where if you book at one of the information centers it’s just a flat rate.
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michael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice staff. Clean room but very small.
Sreekanth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazing boutique hotel. Loved it.
Nicole
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location , kind staff , great restaurant . However our rooms were on a noisy street, in front of a bar , loud at night .
Kathleen
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room #3 was quite big but had issues. The road was very noisy as was the elevator noise every time it was used. The shower head was wacky which made it very hard to get a shower besides having no hot water. The positive side was the breakfast was good but you have to pay for a side of toast! Would not recommend for the price paid. We had friends who stayed on the 2nd floor which they liked better. It is close to the center of town. We did take a tour they offered to Starfish Beach which we liked very much.
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Camila
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

There was an issue with the room because of heavy rains and nothing under the hotels control, but the way the team handled everything was truly outstanding. The staff were attentive, professional, and genuinely eager to make things right. They went above and beyond to ensure I felt comfortable and well taken care of, which made all the difference. Despite the hiccup, I left with a very positive impression and would happily stay here again. The hotel is in a great location and the beach club is really nice! We even saw dolphins in the sea when sitting at the pool's bar which was insane.
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Jorge L
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very professional staff and very well organized
Ahmet
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The staff and food of the resturant of this place totally made this hotel. It is such a charming place. I would stay there again without any hesitation.
Nicole
icon-Leisure
Leisure
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Outstanding accommodations on the water. Squeaky clean throughout with an incredible staff.
Roach
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

I love this property. The only thing I wish I could choose more than ocean view or town side. This room was on top of the restaurant so I could barely see the sea. I would have chosen a higher floor if I could have for a better view.
Jeannette
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Liked pool and patio. Comfortable bed and big bathroom
Paul
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

This was my 2nd time to stay at Tropical Suites. The rooms are big and clean, food is very good, only hotel with a pool. And the staff are very friendly and helpful. I highly recommend Tropical Suites, if you will be in Bocas.
Gregg
icon-Leisure
Leisure
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Lovely stay for my family. Great food and hospitality.
Marius
icon-Family
Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Great hotel, great restaurant, great location. The staff were AMAZING. Highly recommend this hotel.
Cindy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

This place was higher quality than expected! Very clean and the staff was excellent!
Number of reviews per page
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