Traveloka (3,134)
Other sources (5)
8.5
Very Good
From 3,134 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.6
Meal
8.3
Location
8.5
Service and Facilites
8.5
People often mention about Istana Nelayan Hotel
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Accessibility (15)
Ambiance (15)
Staff Friendliness (14)
Bedroom (14)
Taste (12)
Distance to City Center (11)
Hotel Area (11)
Room Space (10)
Bathroom (10)
Surroundings (8)
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Traveler Reviews Istana Nelayan Hotel
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40
Customer reviews
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mahesa m.
8.4
/10
Reviewed 3 week(s) ago
This hotel has improved quite a bit compared to its previous stay.
I stayed here again today, but the food was lacking in flavor. The variety was okay, but I found the corn to be sour, the white rice dry, and the check-in process was slow. Everything was fine in my previous stays.
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Accommodation's Reply
24 Jul 2025
Dear Mr./Ms. Mahesa M, Thank you for choosing Istana Nelayan Hotel & Convention as your accommodation and for taking the time to leave a review. We are pleased to hear that you have noticed improvements in our hotel compared to before. We apologize for the unpleasant experience regarding the quality of the food during your last visit. Your feedback regarding the less than fresh taste of the corn and the dry white rice is greatly appreciated, and we will immediately follow up with the kitchen team to improve quality and better control in the future. Feedback like this is very important for us to continue improving our service. We look forward to welcoming you back and providing a more satisfying experience in the future. Sincerely, Istana Nelayan Management
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S
Susriyanti
10.0
/10
Reviewed 3 week(s) ago
The staff is very friendly, the rooms are clean, the food is delicious
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Accommodation's Reply
24 Jul 2025
Dear Ms. Susriyanti, Thank you very much for your positive review! We are very happy to know that you had a pleasant experience with the friendliness of our staff, the cleanliness of the room, and the taste of the food we served. Your feedback is a great motivation for our team to continue providing the best service. We look forward to welcoming you back on your next visit. Warm regards, [Management of Istana Nelayan Hotel & Convention]
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EM
Eli M.
Staycation
8.5
/10
Reviewed 5 week(s) ago
Comfortable, friendly staff... Thank you
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R***y
10.0
/10
Reviewed 11 week(s) ago
Comfortable hotel in Tangerang area, clean rooms, delicious food, friendly service.
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1 people find it helpful
A***i
Staycation
8.5
/10
Reviewed 12 week(s) ago
The business room is comfortable as usual, but since the renovation, there is only 1 towel available, I have requested it to the FO but it has not been delivered until morning. Without being asked again by hotel guests, the FO must update with guest requests. The breakfast menu could be more varied. My husband's favorite place for a shortcation to relieve fatigue after being busy at the office. Thank you
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NOVI K.
10.0
/10
Reviewed 12 week(s) ago
Cool, hopefully after the star goes up it won't be expensive.
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liswati
10.0
/10
Reviewed 13 week(s) ago
I have always liked staying here, it is so comfortable and quiet.
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1 people find it helpful
A***a
Business
8.2
/10
Reviewed 14 week(s) ago
Staff phone calls are never answered
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H***i
8.5
/10
Reviewed 16 week(s) ago
The hotel staff was very friendly upon check in.
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2 people find it helpful
RA
Rara A.
10.0
/10
Reviewed 18 week(s) ago
Cool, clean and the food is varied.
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I***a
8.8
/10
Reviewed 22 week(s) ago
Everything is good, but the problem is that the AC is not cold 🙏🏻
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2 people find it helpful
C***a
9.4
/10
Reviewed 24 week(s) ago
The atmosphere is comfortable, breakfast is also delicious, the only thing that is lacking is access, it's really busy.
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1 people find it helpful
B***u
Business
10.0
/10
Reviewed 25 week(s) ago
Good and friendly service. Spacious hotel area
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Udo S.
Leisure
9.7
/10
Reviewed 27 week(s) ago
Hotel on the main road, although the hotel is old but the hotel makes you comfortable. The lobby and restaurant area are clean, tidy and large. The room area is large, clean and fragrant. Soft mattress, free canned Coca-Cola Sprite, cold AC, smart TV. The staff are friendly, the breakfast menu is delicious. The only minus is that there is no swimming pool, otherwise it's okay
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1 people find it helpful
E***a
10.0
/10
Reviewed 28 week(s) ago
enjoy my stay here, the location is good
3 people find it helpful
AN
Alvin N.
8.5
/10
Reviewed 29 week(s) ago
Friendly service, air conditioning not cold enough, best security
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1 people find it helpful
H***y
Business
8.5
/10
Reviewed 29 week(s) ago
friendly staff, clean and comfortable rooms. breakfast is delicious, all the food
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2 people find it helpful
S***e
9.4
/10
Reviewed 30 week(s) ago
Very good, worth it. Hopefully it will be consistent.
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1 people find it helpful
vk
vitriana k.
10.0
/10
Reviewed 31 week(s) ago
The staff is very friendly, although the hotel is a bit old but the room facilities are renovated, so the rooms look clean and nice, with cheap prices but complete facilities for clean rooms, clean bathrooms, and complete delicious breakfast. There is just no swimming pool.
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2 people find it helpful
H***y
Staycation
8.5
/10
Reviewed 31 week(s) ago
Spacious and clean rooms. In-room facilities include a hairdryer and android TV. The FO service is very friendly and agile, as is the F&B service, only the breakfast menu variations are less varied, but the taste of the food is very delicious. Karaoke facilities are available, you can contact the FO. Parking for hotel guests is free.
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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