Overall Ratings & Reviews Hotel Ciputra Cibubur managed by Swiss-Belhotel International

Dear Sir/Madam, Thank you very much for your positive review! We are very happy to hear that you felt comfortable and helped by our staff during check-in. Guest satisfaction is our priority, and your comments motivate our team to continue providing the best service. We hope to welcome you back on your next visit. Best regards, Elvriani Girsang, General Manager

Dear Ibu Rurin, Thank you so much for your positive review! We’re delighted to know that you enjoy our rooms, service, location, and food. It's always a pleasure to welcome you back, and we’re truly grateful to be your hotel of choice. Looking forward to your next visit! Best regards, Elvriani Girsang General Manager

Dear Sir/Madam, Thank you for your positive review! We are delighted to hear that you enjoyed the pool view and felt comfortable in your room. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit. Best regards, Elvriani Girsang, General Manager

Dear Sir/Madam, Thank you very much for your positive review! We are delighted to know that you were satisfied with our service, the friendliness of our team, and the facilities we provide. Reviews like this mean a lot to us and encourage us to continue providing the best. We hope to welcome you back again soon. Best regards, Elvriani Girsang, General Manager

Dear Mr. Daniel, Thank you for taking the time to share your experience during your stay with us. We apologize for the inconvenience you experienced, we regret that it happened to you. This is a serious concern for us, and we will immediately evaluate and improve the coordination between the receptionist and housekeeping teams so that similar incidents do not happen again. We also noted your feedback, this will be forwarded to management for follow-up as part of improving the facilities. We remain grateful that you felt quite satisfied overall, and we hope to be given the opportunity to welcome you back in the future with a much better experience. Best regards,. Elvriani Girsang. General Manager.

Dear Mr/Mrs. Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced with the phone and the leaking toilet during your stay. we are taking immediate steps to fix these issues. Your feedback helps us improve, and we hope to have the opportunity to welcome you back for a much better experience. Best Regards, Elvriani Girsang General Manager

Dear Mrs. Yowana, Thank you very much for your positive review! We are very happy to be able to celebrate your special anniversary. Hopefully our simple decorations can add to the happiness on your special day. See you again on your next visit! Best regards, Elvriani Girsang. General Manager.

Dear Ibu Ruri, Thank you for your review. We sincerely apologize for the inconvenience you experienced with the AC in your room. We deeply regret that this happened, especially after you reported it and have not received a satisfactory solution. We have forwarded your feedback directly to the technical and management team for a thorough inspection and immediate repair to prevent similar incidents in the future. We greatly appreciate your feedback, and hope to be given the opportunity to provide a much better stay experience on your next visit. Best regards, Elvriani Girsang General Manager

Dear Sir/Madam, Thank you for your positive review! We are very happy to hear that you enjoyed the facilities and services at Hotel Ciputra Cibubur. A hotel with direct access to the mall and also a delicious breakfast. We look forward to welcoming you in the near future with an equally interesting experience. Best regards, Elvriani Girsang. General Manager

Dear Sir/Madam, Thank you for your positive review! We are very happy to hear that you enjoyed the facilities and services at Hotel Ciputra Cibubur. The breakfast was delicious. We apologize for the inconvenience when you checked in late to get the room key. Your input is very important for future improvements. We are trying We hope to welcome you in the near future with an equally interesting experience. Best regards, Elvriani Girsang. General Manager

Dear Sir/Madam, Thank you for your positive review! We are very happy to hear that you enjoyed the facilities and services at Hotel Ciputra Cibubur. A hotel with direct access to the mall. We look forward to welcoming you in the near future with an equally exciting experience. Best regards, Elvriani Girsang. General Manager

Dear Sir/Madam, Thank you for your positive review! We are very happy to hear that you enjoyed the facilities and services at Hotel Ciputra Cibubur. We look forward to welcoming you in the near future with an equally exciting experience. Best regards, Elvriani Girsang. General Manager

Dear Sir/Madam, Thank you for your positive review! We are very happy to hear that you enjoyed the facilities and services at Hotel Ciputra Cibubur. Thank you for your feedback regarding the less varied breakfast, we will immediately follow up with the team for improvement. We look forward to welcoming you in the near future with an equally interesting experience. Best regards, Elvriani Girsang. General Manager

Dear Sir/Madam, Thank you for your positive review! We are very happy to hear that you enjoyed the facilities and services at Hotel Ciputra Cibubur. We look forward to welcoming you in the near future with an equally exciting experience. Best regards, Elvriani Girsang. General Manager

Dear Sir/Madam, Thank you very much for your positive review! We are very happy to hear that you enjoyed your stay at Hotel Ciputra Cibubur. We look forward to welcoming you back soon! Best regards, Elvriani Girsang. General Manager

Dear Ms. Wulan, Thank you very much for your positive review! We are very happy to hear that you enjoyed your stay at Hotel Ciputra Cibubur. We look forward to welcoming you back soon! Best regards, Elvriani Girsang. General Manager

Dear Sir/Madam, Thank you very much for your positive review! We are very happy to hear that you enjoyed your stay at Hotel Ciputra Cibubur. We look forward to welcoming you back soon! Best regards, Elvriani Girsang. General Manager

Dear Sir/Madam, Thank you very much for your positive review! We are delighted to hear that you and your family enjoyed the room amenities, children's playroom, and easy access to Ciputra Mall. The satisfaction and comfort of our guests, especially families, is our priority. We hope to welcome you back soon for another enjoyable stay in the future. Best regards, Elvriani Girsang, General Manager

Dear Mr. Adam, Thank you for your review and for sharing your experience staying with us. We are delighted to hear that you were satisfied with the staff's friendliness, prompt response, and the cleanliness of the room. We also appreciate your feedback regarding the variety and taste of breakfast. This feedback is very important for us to continue improving the quality of service and guest experience. We hope that on your next visit you can try a wider variety of menu options. See you again soon! Best regards, Elvriani Girsang, General Manager

Dear Sir/Madam, Thank you very much for your positive review! We are very happy to hear that you were satisfied with your experience at Hotel Ciputra Cibubur. We hope to welcome you back in the future with even better service! Best regards, Elvriani Girsang. General Manager