Old hotel but the facilities are okay.

Great... Even though the smart TV can't be used because the Wi-Fi is problematic.

Bathroom old and not so clean. Room was ok. Staff are very friendly.

The hotel staff is very friendly and provides the best solution when the request we ordered is not available.

good thank you thank you thank you

Which tiger should I change the pull for?

Comfortable, clean, and friendly even though the building is old.

It has been much improved during COVID.

The food is plentiful, delicious, fast check-in, check-out.

The service is good and pleasant, next time I will stay here again.

Strategic location, easy access to the city center.

Good, always improve the cleanliness and comfort of the hotel.

The hotel staff is friendly, quick to respond, breakfast is okay, the room is quite spacious, the AC is cold, and I recommend it.

It was late at night when we needed to rest, but the receptionist was incredibly rude and unfriendly. There was a problem with the room key and the order, but she scolded us back, as if she didn't want to take care of it. I recommend re-evaluating the situation to retain someone who is clearly incompetent to handle customer service at the front desk. Bad experience.

Please pay attention to the cleanliness of the room.

Located in the city center. Jalan S.M. Raja Medan, North Sumatra.

The room is beautiful and tidy, the staff is friendly, but the bathroom, especially the one with the bar tub, could be changed, it's very dirty.

Good, friendly housekeeping staff

The hotel staff was very friendly during check-in and check-out. The security staff were also responsive and quick with parking.

Very worthy to be a transit hotel choice