Best Western Shepherdsville

Explore Best Western Shepherdsville
8.2
Very Good
From 734 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

8.0

Service and Facilites

8.8

Traveler Reviews Best Western Shepherdsville

Number of reviews per page
20
40
Top reviews
michael
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff was courteous
Jennifer
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everyone was friendly and the room was clean. We did lose power to half our room but I think that was due to the remodeling activities
Stephen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean and the lobby was clean. Breakfast was good and the lobby area was very clean given that they are currently renovating. Only issue we had was that our keycards had issues opening the door. Luckily someone was always in the room to open it for us.
Michael
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

For the price we had a good stay. Not a super fancy breakfast but still enjoyable. The pet room had zero pet odor which iwas nice. Our major complaint is a one off. Since they had such a snowy winter storm there was a lot snow and ice at most of the hotel entrances. We about killed ourselves trying to get in the hotel at the entrance by our room. Ended up having to enter from a clear entrance located far from our room. Informed staff that it was a huge safety concern but no one made any attempts to clear it off during the entire week that we were there.
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Kevin
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice place to stay. Clean rooms
Amber
icon-Business Family
Business Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean and spotless!
Henry
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was clean, the staff was friendly, the refrigerator was a good size for what we needed and it had a bathtub which we always prefer in a hotel. The TV had stations that we could watch without a membership in some streaming service which we don't have. We liked the restaurant sized room where breakfast was served, also that there was a quaint classic Denny's diner within walking distance!
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Bruce K.
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was clean, food was good, staffs were kind.
Melvin
icon-Leisure with Pet
Leisure with Pet
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Remodeling is occurring of which we were not aware of beforehand.
Sarah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Easy off the highway. Staff respectful, helpful and friendly. Breakfast was good and staff very helpful too!
Alton
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

yes
Erin
icon-
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Not a lot of options. No yogurt or cereal that I saw. I has points to use and the hotel charged me and the receptionist told me to talk with the manager in the am. Which didn’t work for me as I was leaving first thing. It is right off the highway and there were a lot of men, in the job force staying there. It was okay. Would not stay there again.
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Monique
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Rooms clean ! Great breakfast. Lots of parking!
Sharon
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Need multiple updates and renovations. Not very clean
Laura
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room and great breakfast options
Robert
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

This was my third stay at this BW. There is plenty of parking. The staff was polite and helpful. The room was modern and clean. Breakfast was good and well maintained. The shower was great. The only minor negative was the shower drain was slower than the water inflow, so it did back up a bit. That might be just that room. The other thing I liked was there is a good choice in restaurants including a Denny's that was a one-minute walk away.
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Candice
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Room was nice, breakfast had many choices to choose from. Parking lot was safe and plenty of spots
Jacqueline
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff was very friendly & helpful. Breakfast was hot & good. Offers a lot of variety. The hotel itself needs upgrading, but is clean. Easy access to the highway & stores & restaurants.
Deborah
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Room was very comfortable. Nor overly fond of split bathrooms though but it was ok.
Roger
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The room was clean and comfortable. Parking was great had plenty of room to park our truck with a trailer behind. The girl's at the front desk were very friendly. Also had a great breakfast
Number of reviews per page
20
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