A beautiful 600 year old building. Everything you'd expect from a building of that age. Uneven floors and ceilings.

If you’re in England I can’t imagine staying in a Holiday Inn on the outskirts of town when you could be in the heart of a 2,000 year old city, can cross the street and get an excellent meal or coffee, and see amazing architecture like the St Albans Abbey/Cathedral less than 200 metres from the door step of this historic 470 year old hotel that has seen it all and dripping in character and charm. It was about the hottest day of the year at 35 degrees but the staff had a fan going and I had two windows to open up. Whoever owns it cares about doing upgrades properly and if that British standard can continue the world will be better for it. I only wish I had been staying longer.

This is a very old coaching inn right in the centre of St Alban's! It's not that big but it's great and the staff are brilliant

Amazing building and town

Bathroom light keeps going on and off. Very hot room. Could be cleaner. Parking very good. Breakfast okay bot no fresh fruit. Dinner good.

Very comfortable stay

Staff were friendly, and room was very nice... food was excellent.. Problem we had was in the heatwave we only had a small fan, which could not keep up with cooling the room, so was a very sweaty night... And the stairs to Room C2 was very steep, which was a problem for the wife with a not so good knee. Parking on the property was a bonus, but could get full very quickly..... Hotel is close to everywhere which was fantastic. We asked / booked for 2 nights, but seems Hotels.com somehow only booked us for 1 night, seeing as it was our 45th Anniversary, well that got spoilt as we had to leave..

I have stayed at this hotel quite a number of times now. It is old and a bit quirky but I like that. The location in the center of town right opposite the cathedral could not be better. The rooms vary quite a lot from spacious to really small so knowing the rooms helps. On this trip I stayed twice on different dates and on the second stay had room C1 which is excellent and I would try to get again. The windows in the rooms are original and single paned so you do get some road noise in a lot of the rooms. However, C1 has newer windows and much less noise. Overall I will be staying again.

Not particularly friendly check in staff Room was ok Parking was full

Great breakfast apart from the 'economy' grade fruit juice.

Centrally located in St. Albans. Old and rambling but adequate. The bars were closed due to a licensing issue. Sad.

It was an excellent room with excellent attentive staff throughout the stay. Clean and a lot of historic character that is well preserved.

The place is falling apart. "Old and classic" should not mean "dirty and dilapidated". Bathroom stank of mold, moldy dirty windows, threadbare curtains that let the light in, and a broken heater as there is no other heating in the freezing building.

Wasn’t informed that the hotels license hadn’t been renewed so we couldn’t get a drink

The bed was comfortable. The tea/coffee available in the room was good. It was very noisy because it's on a main road and the windows do nothing to reduce the noise. The building is very old so this was to be expected.

The room was OK, but not what I expected from previous stays. Because the shower door was stuck, we got a much better room, why were we not given that room in the first place!? The heater in the room was great. The second day the show only had lukewarm water. I mentioned this and it was fixed, but this was too late. The bar had no licence considering there were many of us staying, the must have lost a lot of money which would have been spent on food and drinks.

Fair friendly staff with a warm welcome

Amazing location, unique pub experience, good value. Mattress wasn't the best but the room was really quaint and clean.

Full of character and charm. Very helpful staff.

Very cebtersl