The County Hotel, Newcastle

Explore The County Hotel, Newcastle
8.4
Very Good
From 1,183 reviews
Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

8.8

Traveler Reviews The County Hotel, Newcastle

Number of reviews per page
20
40
Top reviews
Martyn
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6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Decent hotel although room was very cold and noisey
michael
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10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was really nice and not badly priced. Bed was also really comfy. Couldn't of asked for anything else.
Jill
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Enjoyable stay, friendly receptionist, large room. Had dinner in hudsons which was lovely
Patrick
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8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was good with a comfy bed, clean bathroom room , shower with hot water etc. Mini bar was useful and not stupidly expensive. Could do with some better glasses for drinks. Staff were all friendly and offered luggage service. Breakfast was nice if not spectacular. Decor around the building could do with updating but otherwise a good place. Would go there again.
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Stephen Liam
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The County Hotel charged me twice for my stay last weekend, can’t get anyone on the phone to call me back to discuss, and they won’t respond to my e mails, horrendous customer service
Deborah
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10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel was perfect for my needs - friendly staff, perfect sized room at a good price and right opposite the station with a Starbucks next door (although service v slow here in comparison!). Overall, great short term stop over in Newcastle.
Stephen
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean rooms/good breakfast and very happy with the staff.i would recommend staying at this hotel.i have stayed many times and is good for anyone wanting to explore the city.
Chloe
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4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

room was really poor quality
Gary
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with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff went over & beyond, lovely hotel !
Nancy M
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We had a nice clean and updated room. The restaurant offered a nice variety of foods and the included buffet breakfast was excellent. This hotel is in a very convenient location to the train station.
Kenny
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6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Air conditioning not working properly in room but other than that a nice hotel
liam
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very good overall no complaints
Kevin James
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room wa clean and spacious but there
John Blair
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with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The County Hotel is a beautiful old hotel that has been very well maintained. Breakfast is plentiful and the staff were great. Only improvement would be a better selection of toiletry items such as some lotion, shampoo and conditioner etc.
Warren
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with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel was beautifully situated right across from the railway station. The area isn't great with beggars, homeless and quite a lot of noise well into the early hours. Staff were great , really friendly. Room was very clean apart from a hair in the bath. No air conditioning which was a problem as temps hit 25 degrees the first night. Mini bar and kettle. Limited TV channel choice and no way to access for the fire stick. Bath/shower combination but all good. Didn't take meals at the hotel as there is a lot around about. Wasn't told about the WiFi but it is available.
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Francesca
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6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Love the interior design of the hotel, the reception is beautiful the bar/restaurant looks lovely too, however room I was in wasn't up my my standards especially with what I paid. I think mini bar should be on request only and having a £50 holding fee/deposit is absurd. Won't be back again, was nice but not nice enough
Lillie-Mae
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel is located right near the train station and in walking distance of loads of places such as Utillia Arena, St James Park, Metro Centre is only a 10 minute drive. Bar and restaurant area was really nice, beds were comfortable. I really recommend if you’re looking to go and sight see or into going out drinking.
Dan
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4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

When on route to the hotel the lady answering the phone was amazing. The hotels location is really good. Upon check I was told tea, coffee, biscuits and water is complimentary. My invoice shows for 2 small bottle I was charge 2.95 each! Won’t be staying with county hotel again or its chain partners like the Vermont!
Nicholas
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10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were so helpful, the room was well priced, albeit I stayed in a Sunday night. Had the small double, I'd have loved to seen a normal or big double because mine was just as big as any other double room I'd stayed in in other hotels.
Ben
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8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice hotel very close to the station. Room was small but nice and clean. The bathroom sink looked nice but the tap was so close to the edge of the sink I couldn’t wash my hands without water spilling over the counter top. Staff were friendly and self service breakfast was good
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