Clean and comfortable. The hotel was welcoming and the location was good for us. We have drinks at the roof top bar and the views were great.

Comfortable room, great location mostly quiet. Some language issues with staff understanding English in restaurant resulting in either non delivery of item requested or incorrectly but Buffett was nonetheless excellent. Pastries available in lobby a very welcome touch. Rooftop restaurant average. Restaurant dinner outstanding.

The room was lovely, and most staff members were delightful and very helpful. Breakfast was excellent in the charming breakfast room. Our only complaint was that the service at the rooftop bar was very inadequate, even when they were not busy. Once we finally caught the waiter’s attention, the light meal we ordered took forever to arrive and was cold when it did. Still, would highly recommend this hotel

Sky bar staff could improve their service. Even when not busy we were basically ignored and or did not receive what we ordered or asked for.

Clean, good ambiance, & staff really nice 👍

This boutique hotel was an absolute gem! Great location in the center of Lisbon, steps away from a metro station. The staff was attentive, friendly, helpful, polite, and accommodating in every way. Our room was super clean, nicely furnished and decorated. Bathroom toiletries were provided (along with bathrobes and slippers). Antonio graciously greeted us upon our arrival with cookies and glasses of champagne. The front desk attendant made an excellent suggestion for brunch (a restaurant called Manifest, which is right around the corner from the hotel, highly recommend!). Last but certainly not least, THE ROOFTOP BAR!!! Seriously has got to be the best view of Lisbon! Beautiful!

We loved H10 in Lisbon! Will definitely be back again.

Great hotel, really clean and comfortable but also small enough to have a much more personal feel.

Everything great

Location hospitality

Amazing staff and customer service! The hotel is simple, elegant and clean. I didn’t catch the gentleman’s name but he treated us like royalty and gave us sparkling wine and pastries when we came in, he made us feel so special. I highly recommend this hotel.

The room was spotless and beautiful. The staff is top tier and courteous. I’m happy with my stay and would definitely recommend it to friends and family!

The hotel was spotless and the staff were extremely friendly and helpful.

Fabulous stay. Excellent staff friendly and informative. Perfect location. Definitely recommend!

Good location and nice clean rooms

It was awesome and parking infront couldn’t beat it

The check in was spotless, the room quite beautiful, the location excellent

Having stayed in other H10 properties in Europe, we were excited to stay in this H10 in Lisbon. However, compared to our previous H10 stays this one was a bit disappointing. The positives: Great location (away from the crowded tourist spots, but very close to Metro and local restaurants). Excellent Staff. Nice rooftop bar with great views. The negatives: The rooms are showing a lot of wear & tear and need refreshing (peeling paint, dirty shower tiles, damaged window curtains). We also had to switch rooms after our first room had too strong of a scent in it, but the 2nd room was better. A complimentary glass of wine was only provided for 1 person, we have definitely gotten glasses for 2 people or even an entire bottle in other H10 properties. Finally, the Wifi is too slow and the speeds unacceptable for 2026 standards. If you need a decent wifi for working or streaming any video, you may want to find another hotel.

Beautiful hotel, staff was the best!

The staff is outstanding