Firstly the check in was terrible, I was waiting for another guest but suddenly I figured out that there are staff inside hiding didn't want to help and the one who was in the reception didn't bother himself to call someone from inside to help me with that. Second the room was not clean we found some chocolate wrap in the room. Third the pool was a mess and not clean at all not filtered nothing at all. Also, during my whole stay there were used dirty dishes in the hallway corner ,until we left, its wasn't moved or cleaned at all. Finally, the room service is terrible , I ordered some coffee capsules and never get them till now. Short story I won't go there again what so ever, it don't even deserve four start hotel

Nice view next to the sea and cafee areas

bad

يبالغون في الاسعار وخدماتهم تتاخر في النظافه لازم تروح للاستقبال وتكلمهم اكثر من مره

Everything was fine but the number of staff was less than before. As a result,Housekeeping and luggage pick up delayed.

The rooms smell bad and dirty

It was good.

Hotel looks nice, although it looks out of guest the receptionist gave me room very fare from everything no.190 looking to ugly view. AC is very weak room is hot But the team showing very good respect to guests

Honestly it was one of my worst stays .. once you entered the rooms corridors the mold smell is very disturbing and the rooms is very strong.. I kept waking up a lot .. the housekeeping didn’t come2me the second day although we have requested it.. there was a tray by the door since the first day and we left and it was still there.. the garden is very dirty.. and it is normal to see the left overs for days.. ashtries since yesterday .. even the chairs the way how they being left.. the swimming pool is very dirty and and it is normal you see birds all over it having fun. The place is full of mosquitoes.. no services outside what so ever.. the beach is another total story.. it is a dumpster .. you can even dare to go and enjoy the few.. avoid it and stay at the new resort up north.. the only good thing about it is the location although you have to go to the main gate to get the shops, restaurants and coffee shops behind the hotel..

ممتاز وخدمتهم ممتازه ساعدوني حتى بعد الخروج ولا قصرو

The site was greate on the beach , the staff were friendly if they pick up the phone. Room service show up only twuce during my 5 days.

It was good. Service very slow

It was below expectations, the resort doesn't worth 5star. Service is poor. They treat you like a baggers. Rafal in the Reception she was so kind.

Bathroom is poorly designed with a bad drainage system. Every shower caused the floor to flood. No bathroom slippers were provided. Bathroom stall door cannot fully open because the towel rack is directly behind the door leaf; preventing the door to fully open. Not enough towels were provided. Telephone last were not working and had to walk all the way to reception to report issues twice,

The hotel price is up and it is not worth that much . The reception guys not helpful. In addition , there is a bad smell in the room. Overall, I don’t recommend it for anyone.

Good Good Good

Good & nice time

I would not advise it never.. لا انصح به ابدا فقط الاطلاله مميزه

Great hotel. Spacious and quiet and right on the beach. I love the food and service as well. Fantastic stay.

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