People often mention about Grand Palace Hotel Makassar
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Staff Friendliness (22)
Ambiance (18)
Bedroom (17)
Room Space (16)
Distance to City Center (15)
Wifi (12)
Check-in/out Time (12)
Bathroom (12)
Hotel Area (11)
Surroundings (10)
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Traveler Reviews Grand Palace Hotel Makassar
Number of reviews per page
20
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40
Customer reviews
Mulkan
8.7
/10
Reviewed 2 week(s) ago
Friendly reception service, good access, pleasant rooms.
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1 people find it helpful
N***n
Leisure
10.0
/10
Reviewed 2 week(s) ago
Very good, the waiter is friendly too.
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Accommodation's Reply
12 Jul 2026
With our deepest respect from the Grand Palace Hotel, we thank you for choosing and recommending the Grand Palace Hotel as your accommodation during your visit to Makassar. We are delighted that you enjoyed the facilities and services we provided. Your feedback is invaluable in improving our services. We always welcome you back to the Grand Palace Hotel Makassar and look forward to welcoming you again on your next visit. Thank you once again for choosing the Grand Palace Hotel as your accommodation. Sincerely, Irwan Gustiawan
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I***i
10.0
/10
Reviewed 3 week(s) ago
The staff is friendly, the environment is clean.
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Accommodation's Reply
03 Jul 2026
With our deepest respect from Grand Palace Hotel, we thank you for choosing and recommending Grand Palace Hotel as your accommodation during your visit to Makassar. We are delighted that you enjoyed the facilities and services we provided. Your feedback is invaluable in improving our services. We always welcome you back to Grand Palace Hotel Makassar and look forward to welcoming you again on your next visit. Thank you once again for choosing Grand Palace Hotel as your accommodation. Sincerely, Irwan Gustiawan Form
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I***i
10.0
/10
Reviewed 4 week(s) ago
The place is quite clean, the staff service is friendly.
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Accommodation's Reply
03 Jul 2026
With our deepest respect from Grand Palace Hotel, we thank you for choosing and recommending Grand Palace Hotel as your accommodation during your visit to Makassar. We are delighted that you enjoyed the facilities and services we provided. Your feedback is invaluable in improving our services. We always welcome you back to Grand Palace Hotel Makassar and look forward to welcoming you again on your next visit. Thank you once again for choosing Grand Palace Hotel as your accommodation. Sincerely, Irwan Gustiawan Form
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I***i
Leisure
9.4
/10
Reviewed 4 week(s) ago
It's quite worth it, close to everywhere.
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Accommodation's Reply
03 Jul 2026
With our deepest respect from Grand Palace Hotel, we thank you for choosing and recommending Grand Palace Hotel as your accommodation during your visit to Makassar. We are delighted that you enjoyed the facilities and services we provided. Your feedback is invaluable in improving our services. We always welcome you back to Grand Palace Hotel Makassar and look forward to welcoming you again on your next visit. Thank you once again for choosing Grand Palace Hotel as your accommodation. Sincerely, Irwan Gustiawan Form
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AY
ALFRIDUS Y. S.
6.9
/10
Reviewed 10 week(s) ago
The room smells musty, the sheets and blankets smell musty.
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Accommodation's Reply
03 Jul 2026
With our deepest respect from Grand Palace Hotel, we thank you for choosing and recommending Grand Palace Hotel as your accommodation during your visit to Makassar. We are delighted that you enjoyed the facilities and services we provided. Your feedback is invaluable in improving our services. We always welcome you back to Grand Palace Hotel Makassar and look forward to welcoming you again on your next visit. Thank you once again for choosing Grand Palace Hotel as your accommodation. Sincerely, Irwan Gustiawan Form
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R Anugerah S. D.
Business
9.7
/10
Reviewed 13 week(s) ago
The staff were very friendly and very helpful at check in.
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Accommodation's Reply
03 Jul 2026
With our deepest respect from Grand Palace Hotel, we thank you for choosing and recommending Grand Palace Hotel as your accommodation during your visit to Makassar. We are delighted that you enjoyed the facilities and services we provided. Your feedback is invaluable in improving our services. We always welcome you back to Grand Palace Hotel Makassar and look forward to welcoming you again on your next visit. Thank you once again for choosing Grand Palace Hotel as your accommodation. Sincerely, Irwan Gustiawan Form
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F***h
Staycation
8.2
/10
Reviewed 17 week(s) ago
The room was okay, but upon entering, there was still a really strong cigarette smell. So, I decided to spray some perfume. Also, the hot water didn't seem to work properly, but that's okay. Otherwise, it was great, perfect for a staycation or a self-reward.
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Accommodation's Reply
03 Jul 2026
With our deepest respect from Grand Palace Hotel, we thank you for choosing and recommending Grand Palace Hotel as your accommodation during your visit to Makassar. We are delighted that you enjoyed the facilities and services we provided. Your feedback is invaluable in improving our services. We always welcome you back to Grand Palace Hotel Makassar and look forward to welcoming you again on your next visit. Thank you once again for choosing Grand Palace Hotel as your accommodation. Sincerely, Irwan Gustiawan Form
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W***e
Transit
8.8
/10
Reviewed 19 week(s) ago
The hotel staff were very friendly and helpful during the check-in process.
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1 people find it helpful
Accommodation's Reply
03 Jul 2026
With our deepest respect from Grand Palace Hotel, we thank you for choosing and recommending Grand Palace Hotel as your accommodation during your visit to Makassar. We are delighted that you enjoyed the facilities and services we provided. Your feedback is invaluable in improving our services. We always welcome you back to Grand Palace Hotel Makassar and look forward to welcoming you again on your next visit. Thank you once again for choosing Grand Palace Hotel as your accommodation. Sincerely, Irwan Gustiawan Form
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D***s
Leisure
6.2
/10
Reviewed 27 week(s) ago
The room smells of cigarettes even though it's non-smoking. It's only suitable for stopping by for a short nap or transit, not for families.
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1 people find it helpful
Accommodation's Reply
05 Mar 2026
With our deepest respect from Grand Palace Hotel, we thank you for choosing and recommending Grand Palace Hotel as your accommodation during your visit to Makassar. We are delighted that you enjoyed the facilities and services we provided. Your feedback is invaluable in improving our services. We always welcome you back to Grand Palace Hotel Makassar and look forward to welcoming you again on your next visit. Thank you once again for choosing Grand Palace Hotel as your accommodation. Sincerely, Irwan Gustiawan Form
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E***n
Leisure
8.2
/10
Reviewed 31 week(s) ago
The hotel staff were very friendly during check-in and check-out. The room was very comfortable for relaxing.
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Accommodation's Reply
05 Mar 2026
With our deepest respect from Grand Palace Hotel, we thank you for choosing and recommending Grand Palace Hotel as your accommodation during your visit to Makassar. We are delighted that you enjoyed the facilities and services we provided. Your feedback is invaluable in improving our services. We always welcome you back to Grand Palace Hotel Makassar and look forward to welcoming you again on your next visit. Thank you once again for choosing Grand Palace Hotel as your accommodation. Sincerely, Irwan Gustiawan Form
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A***h
Staycation
9.7
/10
Reviewed 35 week(s) ago
The staff were all very helpful and friendly.
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Accommodation's Reply
05 Mar 2026
With our deepest respect from Grand Palace Hotel, we thank you for choosing and recommending Grand Palace Hotel as your accommodation during your visit to Makassar. We are delighted that you enjoyed the facilities and services we provided. Your feedback is invaluable in improving our services. We always welcome you back to Grand Palace Hotel Makassar and look forward to welcoming you again on your next visit. Thank you once again for choosing Grand Palace Hotel as your accommodation. Sincerely, Irwan Gustiawan Form
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D***D
10.0
/10
Reviewed 36 week(s) ago
Clean and comfortable room, sleep well
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1 people find it helpful
Accommodation's Reply
05 Mar 2026
With our deepest respect from Grand Palace Hotel, we thank you for choosing and recommending Grand Palace Hotel as your accommodation during your visit to Makassar. We are delighted that you enjoyed the facilities and services we provided. Your feedback is invaluable in improving our services. We always welcome you back to Grand Palace Hotel Makassar and look forward to welcoming you again on your next visit. Thank you once again for choosing Grand Palace Hotel as your accommodation. Sincerely, Irwan Gustiawan Form
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Meldawati
10.0
/10
Reviewed 37 week(s) ago
basically it's really good
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1 people find it helpful
Accommodation's Reply
05 Mar 2026
With our deepest respect from Grand Palace Hotel, we thank you for choosing and recommending Grand Palace Hotel as your accommodation during your visit to Makassar. We are delighted that you enjoyed the facilities and services we provided. Your feedback is invaluable in improving our services. We always welcome you back to Grand Palace Hotel Makassar and look forward to welcoming you again on your next visit. Thank you once again for choosing Grand Palace Hotel as your accommodation. Sincerely, Irwan Gustiawan Form
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JP
JOKO P.
Business
9.4
/10
Reviewed 40 week(s) ago
I was immediately impressed with every staff member who was always friendly, quick to serve, and great!! The AC was cold, the rooms were clean, and I highly recommend it for this price.
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2 people find it helpful
Accommodation's Reply
05 Mar 2026
With our deepest respect from Grand Palace Hotel, we thank you for choosing and recommending Grand Palace Hotel as your accommodation during your visit to Makassar. We are delighted that you enjoyed the facilities and services we provided. Your feedback is invaluable in improving our services. We always welcome you back to Grand Palace Hotel Makassar and look forward to welcoming you again on your next visit. Thank you once again for choosing Grand Palace Hotel as your accommodation. Sincerely, Irwan Gustiawan Form
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A***H
8.5
/10
Reviewed 40 week(s) ago
The best! Fast and friendly service
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1 people find it helpful
Accommodation's Reply
05 Mar 2026
With our deepest respect from Grand Palace Hotel, we thank you for choosing and recommending Grand Palace Hotel as your accommodation during your visit to Makassar. We are delighted that you enjoyed the facilities and services we provided. Your feedback is invaluable in improving our services. We always welcome you back to Grand Palace Hotel Makassar and look forward to welcoming you again on your next visit. Thank you once again for choosing Grand Palace Hotel as your accommodation. Sincerely, Irwan Gustiawan Form
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K***a
10.0
/10
Reviewed 41 week(s) ago
The hotel is suitable for families, especially since the rooms are spacious.
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Accommodation's Reply
05 Mar 2026
With our deepest respect from Grand Palace Hotel, we thank you for choosing and recommending Grand Palace Hotel as your accommodation during your visit to Makassar. We are delighted that you enjoyed the facilities and services we provided. Your feedback is invaluable in improving our services. We always welcome you back to Grand Palace Hotel Makassar and look forward to welcoming you again on your next visit. Thank you once again for choosing Grand Palace Hotel as your accommodation. Sincerely, Irwan Gustiawan Form
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H***y
Business
8.2
/10
Reviewed 41 week(s) ago
recommended hotels in Makassar,
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2 people find it helpful
Accommodation's Reply
05 Mar 2026
With our deepest respect from Grand Palace Hotel, we thank you for choosing and recommending Grand Palace Hotel as your accommodation during your visit to Makassar. We are delighted that you enjoyed the facilities and services we provided. Your feedback is invaluable in improving our services. We always welcome you back to Grand Palace Hotel Makassar and look forward to welcoming you again on your next visit. Thank you once again for choosing Grand Palace Hotel as your accommodation. Sincerely, Irwan Gustiawan Form
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p***i
10.0
/10
Reviewed 41 week(s) ago
Satisfactory service and comfortable hotel facilities
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1 people find it helpful
Accommodation's Reply
05 Mar 2026
With our deepest respect from Grand Palace Hotel, we thank you for choosing and recommending Grand Palace Hotel as your accommodation during your visit to Makassar. We are delighted that you enjoyed the facilities and services we provided. Your feedback is invaluable in improving our services. We always welcome you back to Grand Palace Hotel Makassar and look forward to welcoming you again on your next visit. Thank you once again for choosing Grand Palace Hotel as your accommodation. Sincerely, Irwan Gustiawan Form
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K***a
10.0
/10
Reviewed 42 week(s) ago
Strategic location. Shopping can be done at Butung Market, easily accessible on foot.
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2 people find it helpful
Accommodation's Reply
05 Mar 2026
With our deepest respect from Grand Palace Hotel, we thank you for choosing and recommending Grand Palace Hotel as your accommodation during your visit to Makassar. We are delighted that you enjoyed the facilities and services we provided. Your feedback is invaluable in improving our services. We always welcome you back to Grand Palace Hotel Makassar and look forward to welcoming you again on your next visit. Thank you once again for choosing Grand Palace Hotel as your accommodation. Sincerely, Irwan Gustiawan Form
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia