Overall Ratings & Reviews Riad Marrakech House

Good location; not far from the city most known places

The property was damaged and mould.

This is place is so run down. The toilet seat doesn’t even cover the whole toilet. Part of the headboard was missing. The chairs at breakfast were filthy, in the lobby washroom there was cat poop in the sink. Just a gross place. We left early and they would give us our money back for the one day early that we left. We left for a better hotel because this place was not good.

The staff was very friendly and helpful, had a great experience!

Stayed here for 5 days, the staff were warm and friendly. I particularly liked the location of the property, quite easy to locate. Good variety of breakfast also. I enjoyed my stay.

It was more of a 1 star place definitely not 3 star, the pillow cases & sheets where not changed from the previous people and they had a bad smell, the bed was rock hard, the room was dark and stank, tge whole place was aweful, the elevator got stuck, mosquitoes everywhere, the location was not so good, we booked 2 nights but checked out after the first night and forfeited the 2nd nights cost!

Good and simple accomodation with very clean rooms and attentive staff at a very good price. Excellent city bus service to Majorelle garden, Gueliz, Jemaa el Fna and the Medina. I would definitely recommend this place. Make a reservation for home made couscous dinner on Friday evening dine-in, guaranteed heavenly food!

Property needs lot of maintenance and improvements, no more than $30, the Hotel only to sleep, no Hair dryer and Iron

Everything I want is nearby and the staff is excellent. Everyone treated me like family.

Staff were extremely kind and helpful, made for a really pleasant stay. With included breakfast and an outdoor pool, it was the best choice for a solo traveller such as myself

Hotel itself was outdated. Bed and pillows was very hard. Lampshade was broken. Toilet was very old. Staff was very helpful though. Very friendly

Leaky sink flooded our room and soaked our cases and bags, had to check out earlier. Also cleaners didn’t bother servicing the room the entire stay. Wouldn’t book again.

First the staff was excellent. They were accommodating. They wanted me to be happy with my stay. There was a small hiccup but when I mentioned it to the front desk it was addressed immediately. A speedy response. Great personnel. My stay was short, only three days, and memorable. They assisted in some snafus that occurred while booking trips and tours and excursions. Wonderful and friendly staff. Highly recommend.

In brief the hotel condition and facilities were absolutely against and opposite the photos shown on the website. Will never book it again

The worst hotel i have have stayed at. Everything is dirty. The bed had hair all over it and cigarette burns. The toilet was disgusting. Will never go back.

Booked under assumption of riad, it’s not a riad On arrival room was not ready at check in time, bathroom rail broken and facilities not working. Toilet not flushing properly and hotel staff tried to convince us that the flush was functional. Room service phone not working and not connected and we had to go downstairs for room service Room also unclean and the balcony door was unlocked when we came back into the room after the day hence security risk of break in Due to Expedia phone not connecting and due to last minute hotel prices unable to change hotel and had to stay in this hellhole. Bathroom wall plaster also broken and bathroom kept flooding. Bed sheets had to be changed as not changed and previous customers had nailpolish on. Sheets had holes in it and not sure if had bedbugs City tax taken in cash and not card Asked for more shampoo, soap, towels as not enough for our stay and not provided. Staff limited English Unable to sleep due to thin walls and door was being slammed to be shut by staff and neighbours. Advertised to have a spa, does not have a spa on site Only good thing was that a McDonald’s was nearby and that the bus stop was opposite. Better to stay in medina or menara mall area avoid

The house is beautiful but needs work. The towels, beds, ventilation, soaps, and general condition all do not meet what this house deserves yet. The staff are very friendly though and well meaning. Hopefully they will restore this house to its glory one day.

Happy for the price. Pool was closed despite 31 degrees but it was November. The hotel is in line with the standard to expect and if you are a first timer you may feel it is lacking in ways. Go without expectations and you will be pleasantly surprised. The staff at the hotel were great and helpful. It was quire at night and taxi to the main square is 5 euros. I would recommend this hotel on price and location. Parking is easy although I don’t advise renting a car as driving in Marrakech is challenging.

Good

Get what you pay for good adequate hotel