Sea Phoenix Hotel - My Khe Beach Danang

Explore Sea Phoenix Hotel - My Khe Beach Danang
8.4
Very Good
From 261 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.2

Meal

8.0

Location

8.2

Service and Facilites

8.1

People often mention about Sea Phoenix Hotel - My Khe Beach Danang
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Room Space (12)
In-house Restaurant (12)
Bathroom (10)
Hotel Area (10)
Bedroom (9)
Soundproof (8)
Variety (8)
Surroundings (7)
Family Friendly (7)
Staff Friendliness (7)
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Traveler Reviews Sea Phoenix Hotel - My Khe Beach Danang

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Customer reviews
Nguyen T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is near the beach, making it very convenient for getting around. The staff are enthusiastic. However, the Wi-Fi was a bit weak during my stay.
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Accommodation's Reply
25 Sep 2026
Thank you so much for sharing your experience at our hotel. We are delighted to hear that you enjoyed our excellent location near the beach and the friendly and attentive service from our staff. We apologize that you were dissatisfied with the Wi-Fi quality. We will investigate and improve our Wi-Fi system to ensure you have a more comfortable stay on your next visit. If you have the opportunity to stay with us again, we will do our best to provide you with an even more comfortable experience on your next stay. Thank you.
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T***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
The hotel is near the beach, a bit far from the city center but still very convenient. Free breakfast is available but not very good, and the kitchen staff were a bit rude to guests.
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1 people find it helpful
Accommodation's Reply
25 Sep 2026
Dear Valued Guest, Thank you very much for taking the time to share your valuable feedback during your stay. We are delighted to hear that you appreciated the hotel's excellent location. We apologize if you were dissatisfied with the quality of the breakfast and kitchen service. Based on your feedback, we will consult with the relevant departments and strive to improve the quality of our food and service to ensure you have a more comfortable and pleasant stay. We hope to welcome you back on your next stay and provide you with even better service. Thank you again. Sincerely, Haifenghuang Hotel Customer Service Team
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VU THI H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The hotel is reasonably priced and the service is satisfactory. My children really enjoyed the swimming pool. The breakfast was delicious.
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Accommodation's Reply
25 Sep 2026
Dear Valued Guest, Thank you very much for staying with us. We are delighted to hear that your children enjoyed playing in the pool and that you enjoyed the delicious breakfast. Your satisfaction is the driving force behind our continuous improvement of our services. We hope to welcome you back again. Thank you again. The Customer Service Team, Sea Phoenix Hotel The Customer Service Team, Sea Phoenix Hotel
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N***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
The staff were enthusiastic, the rooms were very clean, the swimming pool was great, and it was quite close to the beach.
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3 people find it helpful
Accommodation's Reply
25 Sep 2026
Dear Valued Guest, Thank you very much for sharing your experience staying at our hotel. We are delighted that you were satisfied with our friendly and attentive service, the cleanliness of your rooms and the swimming pool, and the excellent location near the beach. Your compliments are a great encouragement to all our staff to continue providing the best service. We hope to welcome you back again. Thank you. Sea Phoenix Hotel Customer Service Team Sea Phoenix Hotel Customer Service Team
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U***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 34 week(s) ago
Great location! Very convenient for getting around, lots of restaurants and bars nearby. It's not directly on the beach but it's close. The staff are lovely.
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1 people find it helpful
Accommodation's Reply
20 May 2026
Dear value guest, We genuinely appreciate your kind words and are thrilled to know that your experience met your expectations. It's wonderful to hear that you enjoyed our facilities and services, as we strive to create a memorable experience for each of our guests. We're proud to be located near one of the most beautiful beaches in the world, as recognized by Forbes Magazine. Please know that our dedicated staff is always here to ensure you have a delightful stay. We hope to welcome you back for another unforgettable getaway soon! Best Regards Customer Service Team of Sea Phoenix
Nguyễn Đ. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
Everything was fine, the staff and receptionists were very helpful and attentive.
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3 people find it helpful
Accommodation's Reply
27 May 2026
Thank you so much for your kind review. We are delighted to hear that you enjoyed your stay and appreciated the friendliness and helpfulness of our staff and front desk team. We look forward to welcoming you again in the future! Best Regards Customer Service Team of Sea Phoenix
Tuyen D. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 56 week(s) ago
Nice location, good food, reasonable price.
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3 people find it helpful
Accommodation's Reply
27 May 2026
Thank you so much for your kind review. We are delighted to hear that you enjoyed your stay and appreciated the friendliness and helpfulness of our staff and front desk team. We look forward to welcoming you again in the future! Best Regards Customer Service Team of Sea Phoenix
N***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 56 week(s) ago
Everything is ok, near the sea, soundproofing is a bit poor but still ok, good sleep.
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1 people find it helpful
Accommodation's Reply
27 May 2026
Thank you so much for your kind review. We are delighted to hear that you enjoyed your stay and appreciated the friendliness and helpfulness of our staff and front desk team. We look forward to welcoming you again in the future! Best Regards Customer Service Team of Sea Phoenix
L***n
icon-origin-TRAVELOKA
8.6
/10
Reviewed 57 week(s) ago
The hotel is in a nice location, a bit old but clean, breakfast is not very diverse, but the staff is cute and friendly.
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1 people find it helpful
Accommodation's Reply
27 May 2026
Thank you so much for your kind review. We are delighted to hear that you enjoyed your stay and appreciated the friendliness and helpfulness of our staff and front desk team. We look forward to welcoming you again in the future! Best Regards Customer Service Team of Sea Phoenix
Chien
icon-origin-TRAVELOKA
8.8
/10
Reviewed 57 week(s) ago
quite convenient, staff is very enthusiastic. I will come back next time
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1 people find it helpful
Accommodation's Reply
27 May 2026
Thank you so much for your kind review. We are delighted to hear that you enjoyed your stay and appreciated the friendliness and helpfulness of our staff and front desk team. We look forward to welcoming you again in the future! Best Regards Customer Service Team of Sea Phoenix
H***G
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 57 week(s) ago
Going to Da Nang 10 times, this is the worst experience, and there will be no next time to return to this hotel First: motorbike rental service, before delivering the motorbike, the staff did not remind the customer that being late will be charged extra, even when delivering the motorbike there was no gas left, I had to drag the motorbike to fill up with gas, I rented the motorbike and when returning it, I did not know so I was 5 hours late, I agreed that I would have to pay extra if I was 5 hours late, I had to pay for half a day, which is 12 hours, I was very happy, but no, being 5 hours late was definitely charged as a full day of rental, and the receptionist was very impolite when I went to bed at 11pm, he still called me to come down to say that I was 5 hours late and had to pay for an extra day, can't that be discussed tomorrow morning??? Why bother other people at night, when it's their fault and they don't mention the car rental rules Second: the hotel is old, so the furniture is very old, the air conditioner is so old that after only 2 hours of turning it on, the water flows down the room, the hair dryer is old, the capacity is weak, it takes forever to dry the hair, the water in the bathroom and the sink is too weak, washing your face is difficult The room is small, stuffy, there is no bathtub like the hotel posted in the photo, Third: the staff is not enthusiastic, both when checking in and checking out, they saw the customer carrying heavy luggage but did not help With With the room rental price of 750K, there are many better options
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5 people find it helpful
Accommodation's Reply
27 May 2026
We apologize for the unsatisfactory experience during your stay. The hotel has noted your feedback regarding the car rental service and will strive to improve it in the future. Thank you for your feedback. Best Regards Customer Service Team of Sea Phoenix
Tran D. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 59 week(s) ago
I booked a 3-night stay for 3 rooms. Initially, I booked close together because I was going to GD but I was about to have a new room for a while. The reason was that there were no rooms left. But when I arrived and had breakfast, I saw that there were few guests and there were still many rooms. But they were not arranged as expected. Daily room service had no music, they were cleaned and it was not fun. I will never come back. Thank you for listening to my review.
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3 people find it helpful
Accommodation's Reply
27 May 2026
Thank you for your comments. I apologize for the problems that you encountered during your last stay. We will take up with all the departments concerned to make sure improvements are done to enable our guests to get a much improved impression on their next visit. Our guest services will be upgraded when we renovate all our rooms and we assure you that we take every step to ensure the best possible guests attention and service. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards Customer Service Team of Sea Phoenix
Nguyen T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 60 week(s) ago
friendly staff. the distance to some centers is quite far, plus point is that it is a very nice beach, only 200m away
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2 people find it helpful
Accommodation's Reply
27 May 2026
Thank you so much for your kind review. We are delighted to hear that you enjoyed your stay and appreciated the friendliness and helpfulness of our staff and front desk team. We look forward to welcoming you again in the future! Best Regards Customer Service Team of Sea Phoenix
H***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 60 week(s) ago
Especially love the hotel breakfast buffet, varied and comfortable. Lunch was ordered separately but the kitchen cooked it deliciously.
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1 people find it helpful
Accommodation's Reply
27 May 2026
Thank you so much for your kind review. We are delighted to hear that you enjoyed your stay and appreciated the friendliness and helpfulness of our staff and front desk team. We look forward to welcoming you again in the future! Best Regards Customer Service Team of Sea Phoenix
Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 64 week(s) ago
Room was stuffy, no fan, old hotel, room function was not as described on the website!
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2 people find it helpful
Accommodation's Reply
27 May 2026
Thank you for your comments. I apologize for the problems that you encountered during your last stay. We will take up with all the departments concerned to make sure improvements are done to enable our guests to get a much improved impression on their next visit. Our guest services will be upgraded when we renovate all our rooms and we assure you that we take every step to ensure the best possible guests attention and service. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards Customer Service Team of Sea Phoenix
P***M
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 65 week(s) ago
The description says there is a bathtub. There is none when checking in. Everyone should be careful when booking this hotel. The air conditioner is old and yellow.
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1 people find it helpful
Accommodation's Reply
27 May 2026
Thank you for your comments. I apologize for the problems that you encountered during your last stay. We will take up with all the departments concerned to make sure improvements are done to enable our guests to get a much improved impression on their next visit. Our guest services will be upgraded when we renovate all our rooms and we assure you that we take every step to ensure the best possible guests attention and service. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards Customer Service Team of Sea Phoenix
phan a. t.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 65 week(s) ago
The room was very dark and felt very stuffy. I booked for 3 nights but only stayed one night and checked out and went somewhere else. Absolutely terrible!
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2 people find it helpful
Accommodation's Reply
27 May 2026
Thank you for your comments. I apologize for the problems that you encountered during your last stay. We will take up with all the departments concerned to make sure improvements are done to enable our guests to get a much improved impression on their next visit. Our guest services will be upgraded when we renovate all our rooms and we assure you that we take every step to ensure the best possible guests attention and service. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards Customer Service Team of Sea Phoenix
Profile Picture
HOANG Y. N.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 68 week(s) ago
The room is very small, not like the picture. The baby almost suffocated. I called the hotel but couldn't get through. I just checked in at 2am and wanted to call the hotel first but couldn't get through. The hotel didn't even call when the guest arrived late.
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3 people find it helpful
Accommodation's Reply
27 May 2026
Thank you for your comments. I apologize for the problems that you encountered during your last stay. We will take up with all the departments concerned to make sure improvements are done to enable our guests to get a much improved impression on their next visit. Our guest services will be upgraded when we renovate all our rooms and we assure you that we take every step to ensure the best possible guests attention and service. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards Customer Service Team of Sea Phoenix
M***ỹ
icon-origin-TRAVELOKA
6.7
/10
Reviewed 70 week(s) ago
In general, with this price, a little more money will get you a nicer room. The room here is too small, all the amenities are just okay, nothing too good, the soundproofing is so bad that you can hear everything in the hallway.
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3 people find it helpful
Accommodation's Reply
27 May 2026
Thank you for all your review on our services and facilities which we will take up with all the departments concerned to make sure improvements are done to enable our guests to get a much improved impression on their next visit. Our guest services will be upgraded when we renovate all our rooms and we assure you that we take every step to ensure the best possible guests attention and service. Best Regards Customer Service Team of Sea Phoenix
t***h
icon-origin-TRAVELOKA
6.6
/10
Reviewed 72 week(s) ago
The staff are enthusiastic but a bit quiet.
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4 people find it helpful
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