Ascent Hotel & Cafe Malang

Explore Ascent Hotel & Cafe Malang
8.4
Very Good
From 13,321 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.0

Location

8.6

Service and Facilites

8.4

People often mention about Ascent Hotel & Cafe Malang
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Staff Friendliness (191)
Distance to City Center (185)
Bedroom (180)
Accessibility (166)
Ambiance (163)
Bathroom (158)
Hotel Area (157)
Room Space (143)
Family Friendly (134)
Wifi (130)
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Traveler Reviews Ascent Hotel & Cafe Malang

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40
Customer reviews
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Nazira N.
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Leisure
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9.4
/10
Reviewed 3 day(s) ago
The hotel is easy to find in the center of Malang, close to everywhere. There is a meatball seller in front of the hotel and it is delicious, the breakfast is very delicious with lots of variations, the swimming pool is very beautiful with a view of Malang city, most importantly the honesty of the hotel staff is really cool... My very important item was left behind and was stored neatly by the hotel staff..... Thank you Ascent Hotel
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Accommodation's Reply
22 Apr 2026
Dear Ms. Nasira, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for taking the time to write a review of our hotel. We are honored that you were satisfied and comfortable during your stay at Ascent Hotel & Cafe Malang, especially regarding the location, facilities, food, and view, as well as the service and honesty of our staff. We hope this review will be a guide for travelers visiting Malang and inspire us to always strive to provide the best service. We look forward to welcoming you again on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M. Management
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T***a
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8.5
/10
Reviewed 4 day(s) ago
Everything is delicious, but the food is standard, but overall for that price, everything is good.
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Accommodation's Reply
22 Apr 2026
Dear Valued Customer, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for sharing your experience staying at our hotel. We are pleased that you were satisfied with our services and facilities, but we apologize that the food did not meet your expectations. Your feedback is invaluable for our further improvement. We hope that your next stay will be a perfect one for you. Sincerely, Kukuh Galih M. Management
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B***s
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Staycation
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8.5
/10
Reviewed 4 day(s) ago
The staff is friendly, the rooms are clean and the distance to the city is quite close if you want to travel.
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Accommodation's Reply
22 Apr 2026
Dear Valued Guest, “Warm greetings from Ascent Malang Hotel & Cafe.” Thank you for taking the time to write such a wonderful review. We are delighted to hear that you were satisfied with our convenient location, cleanliness, and the service from our staff. Your satisfaction is our top priority. We hope to welcome you back on your next visit to Ascent Malang Hotel & Cafe. Sincerely, Kukuh Galih M., Management
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andri a. c.
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10.0
/10
Reviewed 7 day(s) ago
Always a regular when on holiday in Malang with family
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Accommodation's Reply
17 Apr 2026
Dear Mr. Andri, “From Ascent Hotel & Cafe Malang,” Thank you very much for taking the time to write such a positive review and for always choosing us as your first choice when visiting Malang. We are delighted that you were impressed with our facilities and the service from our staff. Your satisfaction is our top priority. We hope to welcome you back again on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galih M. Management
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H***a
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10.0
/10
Reviewed 1 week(s) ago
Always a recommended place to stay in Malang city ⭐⭐⭐⭐⭐
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2 people find it helpful
Accommodation's Reply
17 Apr 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a positive review and recommending us every time you visit Malang. We are delighted that you enjoyed our facilities and the service from our staff. Your satisfaction is our top priority. We hope to welcome you back again on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M. Management
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Nuriza M.
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10.0
/10
Reviewed 2 week(s) ago
The staff is friendly, the hotel is clean, if you want to go for a walk it's not far from tourist attractions, for example Kayutangan
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Accommodation's Reply
15 Apr 2026
Dear Ms. Nuriza M., “Respectfully yours from Ascent Hotel & Cafe Malang,” Thank you so much for taking the time to write such a wonderful review. We are delighted to hear that you were impressed with our service and cleanliness, as well as our excellent location. Your satisfaction is our top priority. We hope to welcome you back again on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Guh Galih M., Management Team
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Nataprasetya C.
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10.0
/10
Reviewed 2 week(s) ago
Nice room and service
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Accommodation's Reply
15 Apr 2026
Dear Mr./Ms. Natprasert, “Respectfully yours from Ascent Hotel & Cafe Malang.” Thank you for taking the time to write a review of our hotel. We are delighted that you were satisfied and comfortable during your stay at Ascent Hotel & Cafe Malang, especially regarding the room condition and the service from our staff. We hope this review will serve as a guide for travelers visiting Malang and inspire us to always strive to provide the best service. We look forward to welcoming you again in the future. Sincerely, Kukuh Galih M. Management
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V***a
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9.1
/10
Reviewed 2 week(s) ago
Friendly staff. Hotel with great city views... Close to dining and Kayutangan.
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a wonderful review. We are delighted that you enjoyed our excellent location, the friendliness of our staff, and the views from our hotel. Your satisfaction is our top priority. We hope to welcome you back again on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M. Management
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O***k
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10.0
/10
Reviewed 3 week(s) ago
There is a pool, the food is delicious, the rooms are clean.
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1 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear Valued Guests, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for taking the time to write a review for our hotel. We are delighted that you were satisfied and comfortable during your stay at Ascent Hotel & Cafe Malang, especially regarding the facilities, food, and cleanliness. We hope this review will serve as a guide for travelers visiting Malang and inspire us to always strive to provide the best service. We sincerely hope to welcome you again at Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galih M. Management Team
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S***y
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
Access is very easy, rooms are clean, and service is excellent. An Alfamart is located next door, making it easy to buy snacks and other necessities.
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for taking the time to write a review about our hotel. We are delighted that you were satisfied and comfortable during your stay at Ascent Hotel & Cafe Malang, especially regarding the location, cleanliness, and service. We hope this review will serve as a guide for travelers visiting Malang and inspire us to always strive to provide the best service. We look forward to welcoming you again in the future. Sincerely, Kukuh Galih M. Management Team
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Verified Traveler
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9.7
/10
Reviewed 3 week(s) ago
Very pleasant impression of staying overnight there and friendly service
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1 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for choosing Ascent Hotel & Cafe Malang and for sharing your positive photos and review of our hotel. We are delighted to hear that you enjoyed your comfortable stay, especially the service. Your feedback is an encouragement to all our staff to continue maintaining the quality of our service. Guest satisfaction is our primary goal. We hope to welcome you and your family back to Ascent Hotel & Cafe Malang again. Sincerely, Kukuh Galih M. Management
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
Friendly staff, quick check-in and check-out. Breakfast was decent. Close to town and the train station. There's a swimming pool that keeps the kids entertained. Thanks.
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1 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for choosing Ascent Hotel & Cafe Malang and sharing your positive photos and review of our hotel. We are delighted to hear that you enjoyed your stay, especially regarding the prompt service, the quality of breakfast, the facilities, and the excellent location. Your feedback is an encouragement to all our staff to continue maintaining the quality of our service. Guest satisfaction is our primary goal. We hope to welcome you and your family back to Ascent Hotel & Cafe Malang again. Sincerely, Kukuh Galil M. Management
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fitria r. l.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Clean room, clean pool, ok breakfast
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1 people find it helpful
Accommodation's Reply
15 Apr 2026
Dear Ms. Fitria, “Respectfully yours from Ascent Hotel & Cafe Malang.” Thank you for choosing Ascent Hotel & Cafe Malang and sharing your positive photos and review of our hotel. We are delighted to hear that you enjoyed your comfortable stay, especially regarding the cleanliness, facilities, and food. Your feedback is an encouragement to all our staff to continue maintaining our quality and service. Guest satisfaction is our primary goal. We hope to welcome you and your family back to Ascent Hotel & Cafe Malang again. Sincerely, Kukuh Galil M. Management
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Bella P.
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10.0
/10
Reviewed 4 week(s) ago
Best view, cozy & modern, thanks to the Front Office team. Friendly & professional service.
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Accommodation's Reply
02 Apr 2026
Dear Bella P., “Greetings from Ascent Hotel & Cafe Malang.” We greatly appreciate you taking the time to share your feedback and photos about your stay at Ascent Hotel & Cafe Malang. We are delighted to receive positive comments regarding our hotel's facilities and views. Equally important, thank you for your compliments on the service from our staff, especially the front desk team. We are confident that this review will encourage all our staff to continuously improve the quality of our service. We hope to welcome you back on your next stay at Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M. Management
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A***I
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Staycation
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9.4
/10
Reviewed 4 week(s) ago
Comfortable for staycation, easy access, valet parking available, good
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to share your beautiful photos and review. We are delighted that you were impressed with our facilities and the service from our staff. Your satisfaction is our top priority. We hope to welcome you back on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M., Management
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V***y
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10.0
/10
Reviewed 4 week(s) ago
Nice, comfortable, friendly 🫶🏻😍
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Accommodation's Reply
17 Apr 2026
Dear Valued Guest, “Greetings from Ascent Hotel & Cafe Malang.” Thank you so much for taking the time to write such a positive review. We are delighted that you were satisfied with the comfort and service at our hotel. Your satisfaction is our top priority. We hope to welcome you back again on your next visit to Ascent Hotel & Cafe Malang. Sincerely, Kukuh Galil M. Management
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e***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel is nice, room spacious, but not soundproof. I can still hear neighbor kid's sound, and the towel cleanliness needs to be checked. I like that right beside the hotel, there's an Alfamart.
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Accommodation's Reply
17 Apr 2026
Dear our value guest, Warmest greetings from Ascent Hotel & Cafe Malang. Thank you for taking the time to write a review. We are so glad that you enjoyed your stay with us, especially our spacious room, but we were sorry to hear that you're disturbed with the condition of the room not being soundproof. We take all guest feedback seriously as it helps us grow and improve. We are committed to making things better and would love the chance to host you again for a much improved and flawless stay. Warm regards, Kukuh Galih M. Management
M***A
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Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The AC is cold, the location is strategic on the main road, there is an Alfamart in the hotel area & across from the hotel, for the food it is less interesting for me, the fried rice is bland & the glass is a bit smelly, maybe because it is Eid al-Fitr, there are too many guests.
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Accommodation's Reply
02 Apr 2026
Dear Valued Customer, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for sharing your experience staying at our hotel. We are pleased that you enjoyed our facilities and excellent location, but we apologize that the food did not meet your expectations. Your feedback is invaluable for our further improvement. We hope that your next stay will be a perfect one. Sincerely, Kukuh Galil M. Management
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E***y
icon-Business
Business
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8.5
/10
Reviewed 5 week(s) ago
Nice and clean, also have quite good swimming pools as well. The food is yummy.
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Accommodation's Reply
24 Mar 2026
Dear Value Guest, Greetings from Ascent Hotel & Cafe Malang Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay. We are so glad that you enjoyed your stay with us, especially our food and facilities. It's our priority to make sure all of our guests feel fully satisfied and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and your Family again in the near future. Warm Regards, Kukuh Galih M. Management
Aprilia K. S.
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Leisure
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9.7
/10
Reviewed 6 week(s) ago
The family lodge rooms are comfortable, but the bathrooms are less than clean. The toilet seat is almost falling off. The bathrooms feel old and dull, with dim lighting. I think the bathrooms need a more modern upgrade. The rooms are spacious and comfortable. I had an issue with my brother's car keys being lost during valet service, but the manager and staff were very responsive and responsible.
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Accommodation's Reply
24 Mar 2026
Dear Ms. April, “Greetings from Ascent Hotel & Cafe Malang.” Thank you for sharing your stay experience at our hotel. We are glad you were satisfied with the comfort of your room and the service from our staff. However, we apologize that the condition of the bathroom did not meet your expectations. Your feedback is very valuable for our further improvement. We hope that on your next stay, we will be able to provide you with a perfect experience. Sincerely, Kukuh Galih M. Management
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Number of reviews per page
20
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