Great staff, lovely breakfast with lots of choice and great location.

Amazing rooms, cleanliness and customer service

One of my best travels ever.

Lovely staff and views

Excellent food and service. Only complaint was the coffee!

1st time to this hotel and area and will be back

The property and staff were amazing, they couldn't do enough for you, loved the whole package, food, pool, spa, location, rooms, nothing to complain about, will definitely return.

Excellent stay, I thought that the hotel was superb with friendly staff. The spa was included which I also thought was an added bonus, as was the mini bar. My only comment would be that the key system to the rooms was somewhat inconvenient as they would deactivate if ever close to your phone or bank cards requiring you to walk back to reception. Also the gate to the pool was in an inconvenient position as you need a key to access the toilets. Otherwise I cannot fault the stay.

We have been to this hotel about 5 times over the years and really enjoy our stay there. The rooms facing the harbour are lovely with a great view, staff are very friendly and helpful. The restaurant is good with lots of choices. The only complaint I have is about people saving sun loungers early in the morning. I don’t like this attitude. I imagine it’s hard to regulate though

Great location friendly staff

Did not clean rooms last couple days

The hotel is so convenient for the harbour and the old part of the town. So many restaurants to go to and shopping. I love the fact that you can swim straight into the deep sea from the hotel and have the pool facilities. The roof top bar is a great addition.

The hotel is perfectly placed for a dip straight into the sea via steps and a lovely pool. Sun beds can become scarce times as there is not always enough shade. They are closing for a few months to upgrade areas of the hotel. I would definitely go back again. We have been in both the apartments and the hotel. Equally good.

Hotel is in a lovely location close to the beach and harbour. There are many restaurants and shops within walking distance. The hotel is comfortable and amenities are good. Some areas need updating though. Staff very friendly and efficient. Food was varied and well prepared. Drinks not overpriced. We had a very enjoyable stay

A return visit for a special anniversary... But NEVER AGAIN. Hotel is in a beautiful spot... but so run down now. Uncomfortable beds Air con not working... wasn't even good as just a fan To cool down you need to open the french doors... on the ground floor that means that your open to the world all night... with a barricade of chairs just in case... but we were awake because of the beds anyway. Pool area... wasn't actually "cleaned" in a week... just stuff picked up Great Bali beds to hire... supposedly starting at 10.00... one day 10.25... another 10.45... another gone 11.00 REALLY? They come with drinks and nibbles and fruit to "start the day"... one day the fruit arrived at 1.30pm! The drinks holder by the bali bed... NEVER cleaned, really bad! The roof terrace... bug heaven, filthy water laying in dis-used showers... broken beds... Small hotel that can get taken over by large groups.. one family with 11 kids took over the pool for days... unbearable. Hot food in the restaurant... very often colder than the salad bar! However, the salad choice was fab... and cold options/breakfast great. This was such a bad stay that we checked out early (at great expense) and moved hotels! Take heed management.. your staff are great... but if you don't sort things out your lovely hotel will never recover... It could be so good... but someone needs to take charge and sort it out!

Excellent position and amenities. Food was excellent, as was the staff who were helpful and always courteous. Would definitely stay there again as the resort's low rise style and traditional ambience make Puerto de Mogán the best and most picturesque resort in Gran Canaria.

Wonderful location and quiet relaxing atmosphere.

Mike on reception was excellent. He was very helpful and friendly and a great asset to the hotel. Would return next week as Mogan was quiet and peaceful which was exactly what we needed.

Overall all good, I think it is one of the best choices in that area. If we will go back to Puerto Mogan we will choose it again. Unfortunately, not all the staff there are meeting the standards of the hotel. But I very much appreciated the attention to customer's satisfaction that the hotel director has shown.

Beautiful property in a perfect location. Staff were very helpful, rooms clean and with all amenities and food was excellent