Room was cleaned regularly. The number of bars/restaurants open did not match the advert. A mistake was made by the hotel on my payment which meant there was £10 outstanding. My room key was switched off and I was followed on cctv around the hotel at 1am until I settled the amount which was totally unacceptable
Hayat
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
everything was amazing. staff,location, clean rooms, everything. Strongly recommended
SHERIN
Leisure Family
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Very clean room, Friendly staff , upgrades my room, Yostina from the public relations called to check if we have any complain, And Azza our housekeeper was fantastic, Thank you.
Khamis
Leisure
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The hotel been a 4 stars was great and in my opinion it’s 5 stars great staff and awesome food the facilities were very clean and overall experience was great
Omer
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Everything is good in that hotel thank you guys
hope
Leisure Family
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Very nice
Najla
Family
4.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Staff with attitude, bad service and old dirty rooms
samir
Leisure
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
very good
Shane
Leisure
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
I love the 2 pools and the gym was great! Amazing restaurant and outdoor space. Rooms were really spacious and comfortable. Breakfast needs normal pancakes
Costantino
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Customer service are so well trained. Good communication with clients.
Zia
Business and Leisure
4.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Property is good but, there is nothing to do within walking distance. We had to take taxi all the time to go out to eat or shop.
mena
Business and Leisure with Children
8.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Nice place with good location. Noise is a little bit too much
Amil
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
I like staff services and cooperation, it is clean the food is great and i would like to thank them for their service.
Jeannette
Leisure Family
8.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Nice
Ashraf
Leisure with Friends
4.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
None was liked.
Hisham
10.0
/10
Reviewed 92 week(s) ago
Expedia Group verified review
Nice and clean
Ahmed
10.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Good
Daniel
Leisure Family
4.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Rooms are old and smelly. Toilets are old and dirty. Service is great but hotel needs major renovations.
Magdoleen
6.0
/10
Reviewed 97 week(s) ago
Hotels.com verified review
Room is not perfect bed not comfortable toilet not clean and so old but
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia