Great for solo woman - safe

Great location and the staff were kind and approachable. The property itself though was dated and cramped specifically the bathroom. Aside from this there is a nearby garage and our room could hear metal clanking amongst other sounds during the stay. Decent stay but hesitant whether I'd book again.

Good aircon in the hot weather.

Lovely hotel . Staff very friendly. Bed was so big and comfortable. Would go back and recommend. Great location to tube station .

If you’re staying here bring your own shower toiletries

Wow what a find a beautiful hotel staff couldn't do enough for you will defo stay there again

The staff is really friendly and the station next to it connects to anywhere in London. Somehow there is not noise in the rooms from the trains passing by.

Little hotel off the beaten track, so clean and friendly, highly recommended, perfect for shopping at Westfield, bathroom was spotless, comfy beds with fresh linen, just perfect

You could not see out of the window, it was covered in plastic green stuff. The tv didn’t work on bbc 1 and England were on bbc1 at 2am in the World Cup! For the price, I expected better. Fridge was helpful and 2 bottles of water. Convenient for the tube.

Very convenient location, next to Tube station. The room is big enough for 3 people with air conditioner.

Modern small comfortable hotel with air conditioning. Next to tube station and market.

We had the suite which was a pleasant surprise upgrade. The hotel was easy to find, quite small but offered some where to sit and have a drink of you wanted inside or out. The rooms were nicely decorated and the bathroom was nice, clean and a good standard. The beds were comfortable with plenty of pillows. There were bedside lamps which were handy and charging points for your phone etc. It had a tv and a seating area. A hair dryer was provided which was a nice surprise. The air con was a huge success as it was very hot. There was no breakfast Option but there was plenty of choice around it . Complimentary tea coffee etc and biscuits. We would and will return and I recommend this hotel if you want a nice clean hotel in this area. Everyone was very friendly and helpful which is always a bonus. It was also good value for money in my opinion.

‘Soundproofed rooms’ is misleading. Very noisy hotel. Pictures are very misleading Bed extremely uncomfortable Maintenance poor. Gaps around doors and external windows that do not close properly mean this hotel is constantly noisy. I stay in west London regularly for business working nights. I booked this hotel as my usual was fully booked due to a late notice job. I booked due to the listing saying its sound proofed and various reviews saying its quiet. The first room 107 has a window that doesn’t close properly and a mot garage directly outside the window so good luck staying asleep past 7am. I was then moved to another room 01 behind reception as I was assured this would be silent (not the basement as they said) and spent the next 4 days getting almost zero sleep as the door by reception is slammed shut non stop all day (past 3pm). I appreciate cleaners will make noise during cleaning times but to spend all morning shouting to each other and slamming doors when signs on bedrooms clearly show ‘do not disturb’ staff were made aware of night works but that made no difference. Also the manager or owner screaming at staff during the day was completely unprofessional. dirt constantly falls out the bathroom vent that has never been cleaned. This is a budget hotel charging way over the odds, I spent over £1000 staying and should have slept in my van I’d have got better sleep! It’s bad that you can’t get refunds on terrible hotels Hotels.com need to check places listed

Tiny rooms and AC was barely functioning. The noise level from other guests kept us awake all night.

Great place for a heatwave staycation - the ac wasn’t working at first but someone came up straight away and fixed it. The area is noisy and quite busy but you wouldn’t really know it from inside :)

Nice AC, pleasant staff. Stocked bar

Friendly staff, very accessible

If you want a small convenient hotel in the heart of London this really fits a bill. It's not much to look at and doesn't immediately set back from the road. It's immaculately clean and the staff were friendly. It's right next to the market and tube station. You wouldn't visit the hotel itself - but as a base to start from, it's great.

Lovely little boutique hotel right next to the tube station. Road was clean, beds comfortable. A/C was great as we were there durin heat wave

Booked this hotel as emergency accommodation for my elderly father while my mother underwent emergency surgery at nearby Hammersmith Hospital. The booking was made in extreme haste and under considerable stress. I fully appreciate that the booking was marked as non-refundable, and I acknowledged this when speaking to the hotel. However, given the circumstances, I asked whether they could offer a reasonable partial refund, for example, refunding 2 of the 4 nights booked, particularly as the room ended up being used for only one night. Instead, I was offered a maximum refund of £80 from a £590 booking and given a condescending lecture about “terms and conditions,” with the implication that I should somehow be grateful for the gesture. The lack of compassion and basic humanity shown was honestly more upsetting than the financial loss itself. To make matters worse, the room allocated to my elderly father had no window and felt incredibly depressing during an already difficult time. I have no doubt the unused nights were likely resold, meaning the hotel profited twice while showing absolutely no flexibility or empathy toward a family dealing with a medical emergency. I would strongly discourage anyone from staying here, not only because of the poor quality of the room, but because of the cold, dismissive, and deeply disappointing way we were treated.