Andrew
2.0
/10
Reviewed 97 week(s) ago
Hotels.com verified review
The problem was at checkin. I arrived after 8:30pm so there were no staff, the checkin machine required a physical card which I had not brought with me (I was cycle touring). I tried the emergency button but the person who answer was all “nothing I can do”. I slept in the lobby until 2am when an irritated staff member woke me and after some persuasion checked me into my room.
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