Best Inn Hotel Balikpapan

Explore Best Inn Hotel Balikpapan
8.3
Very Good
From 3,364 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.2

Meal

7.9

Location

8.4

Service and Facilites

8.2

People often mention about Best Inn Hotel Balikpapan
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Bedroom (34)
Staff Friendliness (30)
Distance to City Center (25)
Accessibility (23)
Ambiance (23)
Room Space (23)
Bathroom (23)
Hotel Area (18)
Surroundings (17)
Check-in/out Time (16)
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Traveler Reviews Best Inn Hotel Balikpapan

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Customer reviews
h***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The area is close to hospitals and government offices. It's ideal for medical treatment.
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S***s
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Business
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10.0
/10
Reviewed 6 week(s) ago
Thank you for serving well, always be successful
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S***s
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Business
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10.0
/10
Reviewed 6 week(s) ago
I like staying here, there is a table too, friendly
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E***a
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8.2
/10
Reviewed 7 week(s) ago
The room is okay, clean.. The AC needs to be checked often.. sometimes it's not cold.
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R***a
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Transit
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6.1
/10
Reviewed 19 week(s) ago
I checked in at night around 11:00. As soon as I entered the room, my personal SOP was to check the cleanliness of the bed. And wow, the sheets looked like they hadn't been changed in months. There were many stains that would have come off even with a regular wash. The sheets had only been straightened, not replaced. I immediately called the front desk to ask for a replacement sheet. The replacement sheets were so clean and white, they looked so different from the previous ones. Please, please, have the manager or supervisor check the housekeeping work every now and then. As a mother, I'm very familiar with sheets that haven't been changed for a week. This wasn't even a week, it must have been more than a month.
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6 people find it helpful
N***r
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Staycation
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10.0
/10
Reviewed 21 week(s) ago
Very comfortable, fast service
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1 people find it helpful
E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Affordable hotel prices. Good hotel access.
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S***s
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Love this place because it's close to the city.
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Cheristanto S.
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Business
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8.7
/10
Reviewed 23 week(s) ago
The hotel is quite in line with its rating, with a very friendly receptionist. Note: I don't recommend the breakfast, and if I were to stay here again, I probably wouldn't include it.
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1 people find it helpful
I***a
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Business
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9.4
/10
Reviewed 32 week(s) ago
Strategic location, friendly staff and clean rooms.
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N***a
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6.4
/10
Reviewed 33 week(s) ago
The room smelled musty, as if it hadn't been cleaned, and the bathroom soap hadn't been refilled, it had run out. The floor was slippery, it smelled of urine, and there was no bath mat; you had to ask for one before you got one. Hopefully, things will improve in the future.
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S***o
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Transit
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8.1
/10
Reviewed 35 week(s) ago
The hotel staff is unresponsive, and the room service is mediocre. The hotel is comfortable if you just want to sleep.
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1 people find it helpful
E***e
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Transit
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8.5
/10
Reviewed 36 week(s) ago
Strategic location, the only downside is that the shower head doesn't stand upright and the hot water isn't hot. Hopefully, more attention will be paid to this in the future.
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1 people find it helpful
Atit S. B.
icon-Business
Business
icon-origin-TRAVELOKA
8.9
/10
Reviewed 37 week(s) ago
Honestly, in terms of cleanliness, the beds in smoking rooms are less clean. Change the sheets more often, and pay attention to air circulation, although the AC in smoking rooms needs more cleaning.
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R***y
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Staycation
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6.3
/10
Reviewed 38 week(s) ago
The AC in room 510 on the 5th floor is hot. Check the comfort of the room before guests move in.
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2 people find it helpful
Y***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 41 week(s) ago
The room is quite good for the price.
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Eka S.
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9.4
/10
Reviewed 42 week(s) ago
The environment is quiet, peaceful, comfortable for resting, the staff is friendly, the rooms are clean.
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r***n
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Business
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10.0
/10
Reviewed 44 week(s) ago
Friendly staff, good cleanliness, comfort.
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2 people find it helpful
A***a
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Transit
icon-origin-TRAVELOKA
5.7
/10
Reviewed 44 week(s) ago
Room 313. The toilet was dirty and smelly, with lots of hair in the drain. There wasn't a single staff member in the restaurant during breakfast. I waited for 10 minutes and no one came.
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1 people find it helpful
C***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 45 week(s) ago
The hotel staff is friendly and serves quickly.
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3 people find it helpful
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