Extremely friendly and welcoming staff. Unique hotel with very cool antique furniture, which was a nice touch. Very interesting decor and lots of attention to detail as well. Our stay felt like being transported back in time! Dinner here was a culinary experience. The chef and staff were excellent and the meal was superb. And breakfast was awesome! It’s important to note that the food is also locally sourced and homemade, and delicious too! Only drawback was that the beds and pillows weren’t very comfortable - stiff mattress and pillows.

The staff are so welcoming and kind. Truly a special place!

Concierge incredibly helpful - Connie was a lovely human being. The restaurant for both breakfast & dinner was delightful. Every detail of the hotel had so much care and love. We adored all of the quirky furnishings and the artwork too. A lovely stay - wish we could’ve had longer!

Boutique Hotel Schluessel was perfect for a remote getaway. The staff are incredibly friendly and cannot do enough for you. The hotel rooms are spacious and clean and there are lots of amenities including a self service mini bar, hairdryers and drinking water faucets in the rooms. Our room was warm in the heat of the summer but we were provided with fans which kept the room cool. Would recommend eating at the hotel restaurant - a beautiful setting for dinner and fresh ingredients used. The breakfast was simple but lovely and the hotel went to effort to make sure we knew where all the ingredients were sourced from. It felt like an authentic Swiss countryside experience. The location is quite remote but easily accessible by frequent 311 busses. There is a short but steep walk up hill to the hotel but we got quite used to this by the end of our trip!

Brilliant and attentive staff. Loved the room and great value for the area

The staff was outstanding, kind and helpful. Beautiful facility. Charming dining room. Great breakfast. Only suggest an extension plug from the outlet under the center of the headboard to one or both sides of the bed to charge a phone next to the bed.

Fantastic hotel

Really wonderful find. Lovely staff, room and breakfast. Would recommend.

Excellent hotel stay during difficult pandemic situation! Super friendly staff, excellent accommodations!

stay was great! Hosts were lovely and very helpful in both accommodating our late check in and making sure we were fed. We booked last minute so we were not able to make reservations for the restaurant downstairs. The room has no a/c so we had the windows open to try and catch a breeze and had to use ear plugs to drown out the restaurant patrons because they were loud and it was late (midnight). The breakfast was AMAZING. We would stay here again if we returned to this area of Switzerland.

This is a lovely small hotel in Swiss style. Very welcoming.

They charge me more when I arrived very bad man in the reception he shouting with me many spider in the room I don’t think I can stay her again

Everything was amazing starting from friendly staff to every single detail

Lovely place, very clean. Excellent customer service. The restaurant is a hidden gem. Will defiantly be returning.

If you're looking for a charming boutique hotel on Lake Lucern, look no further than Boutique Hotel Schlussel. I was astounded at the "service", but it doesn't even feel like service. The owners Daniel and Gabrielle are passionate about what they do and are genuinely interested in their guests. There is great parking and I would say that eating at their restaurant is a must as Daniel's cooking is AMAZING!!! I can't wait to come here again!

Faultless service, attractive room design, immaculately clean, friendly and helpful staff. Couldn't ask for more.

Lovely room modern decor Very friendly staff Handy for Lucerne and the lake Food excellent

This is really a gem... It is an old house but beautifully renovated preserving the charming things of an old house but with all the confort of a new construction. The staff is simply amazing, friendly, knowledge etc. They make you feel at home. The food is also superb! I would love to go back.

Besonderes Hotel, kein Standard. Jedes Zimmer hat eine eigene Aura und ist mit viel Liebe eingerichtet. Das Frühstück ist lecker und besteht aus hochwertigen, regionalen Produkten. Wir waren sehr positiv überrascht

Achtung apero ist nicht inklusive